New Spin on Video Results

Todd Spears of Agape Timing has taking the Video Results in a new direction with 360 degree video cameras. Click on the “Video” link on one of the finishers for the Eagle Scholarship 5K. View it on a phone or iPad so you can get the 360 effect by moving your phone around at different angles.

All around cool!

Immigration Reform Pilgrimage Uses RaceJoy’s Live Tracking

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The el Camino del Inmigrante began its inaugural 150 mile pilgrimage this past Saturday with dozens of people making the trek from the Mexico/United States border to Los Angeles. Participants are showing their support for immigration reform and to pay tribute to those who have died while attempting to immigrate to the United States. Event organizers are providing RaceJoy as part of the experience so that people can live track the walkers and connect with them using RaceJoy’s Send-a-Cheer feature; especially the Text-to-Cheer option for sending personal and customized messages as participants trek through California raising awareness on immigration issues.

Here is a video clip from the local TV station covering the event and RaceJoy:

Screen Shot 2016-08-22 at 1.34.53 PMMost of us have a history that began with family members seeking a better life here in America, and regardless of your political stance, we can all agree our current immigration system needs an overhaul. It is events like this that help to educate people, build awareness and give voice to change. Many taking part in the pilgrimage have experienced first hand the challenges and loss of life associated with attempted immigration to the United States.

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Crosses representing 11,000 people who have died crossing the U.S./Mexico border.

We were very honored when organizers of the walk sought out to use RaceJoy for its live tracking and have been tracking over 50 walkers each day as shown below. Participants are covering an average 13 miles each day for 11 days and end the pilgrimage in Los Angeles on  August 30th.

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Here is a live clip from the beginning of the third day:

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RaceJoy is issuing progress alerts as walkers cross each mile point on the course to help keep them posted on their progress.

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Progress Alert for el Camino del Inmigrante
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Alerts Can Be Posted to Personal Facebook and Twitter Walls

We are sure there are many friendships being formed as well as time for some deep introspection. It is experiences like this that help to bring not only global change, but personal insights, healing and bonding with others. We encourage you to access el Camino in RaceJoy under the California races and send the walkers some encouraging cheers!

Special thanks to the Christian Community Development Association for including RaceJoy as part of such a transformative experience.

More information about the pilgrimage can be found here.

 

RaceJoy Overview Video for Race Organizers

Below is a new video we just put out that provides an overview of RaceJoy for race organizers thinking of offering advanced runner tracking for their event. The video is about 12 minutes and covers RaceJoy’s key features of live continuous tracking, GPS-based progress alerts and cheer sending. It also covers the additional value the race receives, including race operations management features, news alert system, sponsor advertising and race advertising. Many races will have a single sponsor cover the cost for RaceJoy and this video is a helpful tool to use with potential sponsors.

Click Below for the Video:

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A how-to video for participants and spectators will be available soon!
Please see RaceJoy’s Website for additional information or send us an email at info@racejoy.com.
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We look forward to changing the race experience with you!

YouTube Music Licensing

YouTube-logo-full_colorFollowing up on our earlier post about licensing music for events, a number of timers and race directors use our Video Results. When they upload their video to YouTube, there is a chance that there is music in the background. In the past YouTube might shut down the video, but it looks like they have put in place some automated processes for music owners to claim use of their music in a video and receive ad revenue.

Here is an example email Jordan got recently:

Hi Jordan Desilets,

A copyright owner using Content ID claimed some material in your video.

This is just a heads up
Don’t worry. You’re not in trouble and your account standing is not affected by this.

There are either ads running on your video, with the revenue going to the copyright owner, or the copyright owner is receiving stats about your video’s views.

Video title: Playing With Spider
Copyrighted song: Rooster
Claimed by: SME
View claim details

What’s next?
If there are no problems, you don’t need to take any action. You don’t need to delete your video.

If something went wrong and the copyright owner or our system made a mistake, we have a dispute process. Only use it if you’re confident you have the rights to use all the content in your video.

– The YouTube Team
©2016 YouTube, LLC 901 Cherry Ave, San Bruno, CA 94066

Updated How To Videos for Participants

YouTubeWe have started off a major project to update all of our How To content and videos. Over the next couple of months this will expand into automated FAQ pages for race websites as well.

We have started with Runner based videos.  Here is a list with the YouTube – feel free to use these on your own race websites to help answer user questions.
Runner Registration
Giveaway Management
Question Response Management
Add-On Management
Resend the Confirmation Email
Transfer to Another Runner
Transfer to Another Event
Request a Refund
View/Edit a Registration
Redeem a Coupon Code
Consolidate Accounts
View/Sign the Waiver
Defer/Claim a Deferral
Correct a Typo in My Information

 

Rotpac Racing Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Rotpac Racing Case Study focuses on how a Timer can work with their Race Directors to create the best race experience. 

View the PDF Version of the Rotpac Racing Case Study

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Rotpac Racing and RunSignUp

Rotpac Racing works to educate and lead the races they time to help them get the most out of their Online Registration and Race Day options.


 

 

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Rotpac Racing has been timing and managing XC meets, Road Races, and Cross Country Skiing races for 20+ years, and currently times 75+ races and manages 3.  Rod Yeacker talked to us about how they work with their Race Directors to create the best race experience possible.


The Race Director

Rod uses The Race Director Timing Software, and utilizes the integration between Race Director & RunSignUp.  He prefers to have Race Directors enter all their pre-race day paper registrations on RunSignUp ahead of time so that he can pull the data the day before the race to pre-assign Race Bibs.


Providing Guidance to Race Directors

Rod began using RunSignUp as it started to introduce integration with Timing Software and features beyond simple credit card processing for race registration.  As he transitions to RunSignUp, he finds that some are able to understand the process (and added feature options) better than others, and has implemented some steps for helping his Race Directors get up to speed.

  • Race Directors are given a walk-through sheet to show them how their results & awards should look, and how to set up events on RunSignUp to accomplish that.
  • Rod will go through upcoming races and review their categories to make sure they are correct.
  • Correcting race setups early helps not only that race, but affiliated races that are likely to copy setup from other, similar races.

It would be easier for Rod to just set up the races himself to ensure they are done correctly, but doing so would meant that Race Directors would never learn to do it themselves, so he provides tools and support instead of taking over the work.


“Technology has changed so quickly…it’s tough to try to get Race Directors who barely understand chip scoring to understand the reasonable investment of taking the time to set up a race correctly, send out email blasts, etc.  I’m trying not to set up every race myself, but doing corrections and giving ideas of what I think can help…but a lot of it right now is having people go through the process.”  Rod (Rotpac Racing)


Picture1Multipurpose Video

Rod uses video at his races in several ways: for timing backup, to improve the race experience, and to provide a marketing tool for his races.

  • Rotpac has around 6 different camera options (including ipads, etc.), and will generally set up a camera on a tripod and film a shot of the clock, starting with the first runner.
  • When possible, they also do a roaming camera – runners love the opportunity to see themselves.
  • As a check for the timing system, a Rotpac team member will operate a handheld camera and audibly say the race numbers of each runner as they cross the finish line.
  • Some of the races that are operated by running stores will use the video (or clips of it) as a marketing video to play in their store as a lead-up to the race.
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If you have a success story about your race, store or club, big or small,  email us…we’d love to explore a Case Study on your topic!