Immigration Reform Pilgrimage Uses RaceJoy’s Live Tracking


The el Camino del Inmigrante began its inaugural 150 mile pilgrimage this past Saturday with dozens of people making the trek from the Mexico/United States border to Los Angeles. Participants are showing their support for immigration reform and to pay tribute to those who have died while attempting to immigrate to the United States. Event organizers are providing RaceJoy as part of the experience so that people can live track the walkers and connect with them using RaceJoy’s Send-a-Cheer feature; especially the Text-to-Cheer option for sending personal and customized messages as participants trek through California raising awareness on immigration issues.

Here is a video clip from the local TV station covering the event and RaceJoy:

Screen Shot 2016-08-22 at 1.34.53 PMMost of us have a history that began with family members seeking a better life here in America, and regardless of your political stance, we can all agree our current immigration system needs an overhaul. It is events like this that help to educate people, build awareness and give voice to change. Many taking part in the pilgrimage have experienced first hand the challenges and loss of life associated with attempted immigration to the United States.

Crosses representing 11,000 people who have died crossing the U.S./Mexico border.

We were very honored when organizers of the walk sought out to use RaceJoy for its live tracking and have been tracking over 50 walkers each day as shown below. Participants are covering an average 13 miles each day for 11 days and end the pilgrimage in Los Angeles on  August 30th.


Here is a live clip from the beginning of the third day:

Screen Shot 2016-08-22 at 1.42.11 PM.png

RaceJoy is issuing progress alerts as walkers cross each mile point on the course to help keep them posted on their progress.

Progress Alert for el Camino del Inmigrante
Screen Shot 2016-08-22 at 1.44.33 PM
Alerts Can Be Posted to Personal Facebook and Twitter Walls

We are sure there are many friendships being formed as well as time for some deep introspection. It is experiences like this that help to bring not only global change, but personal insights, healing and bonding with others. We encourage you to access el Camino in RaceJoy under the California races and send the walkers some encouraging cheers!

Special thanks to the Christian Community Development Association for including RaceJoy as part of such a transformative experience.

More information about the pilgrimage can be found here.


RaceJoy Overview Video for Race Organizers

Below is a new video we just put out that provides an overview of RaceJoy for race organizers thinking of offering advanced runner tracking for their event. The video is about 12 minutes and covers RaceJoy’s key features of live continuous tracking, GPS-based progress alerts and cheer sending. It also covers the additional value the race receives, including race operations management features, news alert system, sponsor advertising and race advertising. Many races will have a single sponsor cover the cost for RaceJoy and this video is a helpful tool to use with potential sponsors.

Click Below for the Video:


A how-to video for participants and spectators will be available soon!
Please see RaceJoy’s Website for additional information or send us an email at
We look forward to changing the race experience with you!

YouTube Music Licensing

YouTube-logo-full_colorFollowing up on our earlier post about licensing music for events, a number of timers and race directors use our Video Results. When they upload their video to YouTube, there is a chance that there is music in the background. In the past YouTube might shut down the video, but it looks like they have put in place some automated processes for music owners to claim use of their music in a video and receive ad revenue.

Here is an example email Jordan got recently:

Hi Jordan Desilets,

A copyright owner using Content ID claimed some material in your video.

This is just a heads up
Don’t worry. You’re not in trouble and your account standing is not affected by this.

There are either ads running on your video, with the revenue going to the copyright owner, or the copyright owner is receiving stats about your video’s views.

Video title: Playing With Spider
Copyrighted song: Rooster
Claimed by: SME
View claim details

What’s next?
If there are no problems, you don’t need to take any action. You don’t need to delete your video.

If something went wrong and the copyright owner or our system made a mistake, we have a dispute process. Only use it if you’re confident you have the rights to use all the content in your video.

– The YouTube Team
©2016 YouTube, LLC 901 Cherry Ave, San Bruno, CA 94066

Updated How To Videos for Participants

YouTubeWe have started off a major project to update all of our How To content and videos. Over the next couple of months this will expand into automated FAQ pages for race websites as well.

We have started with Runner based videos.  Here is a list with the YouTube – feel free to use these on your own race websites to help answer user questions.
Runner Registration
Giveaway Management
Question Response Management
Add-On Management
Resend the Confirmation Email
Transfer to Another Runner
Transfer to Another Event
Request a Refund
View/Edit a Registration
Redeem a Coupon Code
Consolidate Accounts
View/Sign the Waiver
Defer/Claim a Deferral
Correct a Typo in My Information


Rotpac Racing Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Rotpac Racing Case Study focuses on how a Timer can work with their Race Directors to create the best race experience. 

View the PDF Version of the Rotpac Racing Case Study

Case Study Header for WordPress

Rotpac Racing and RunSignUp

Rotpac Racing works to educate and lead the races they time to help them get the most out of their Online Registration and Race Day options.



Picture3About Rotpac Racing

Rotpac Racing has been timing and managing XC meets, Road Races, and Cross Country Skiing races for 20+ years, and currently times 75+ races and manages 3.  Rod Yeacker talked to us about how they work with their Race Directors to create the best race experience possible.

The Race Director

Rod uses The Race Director Timing Software, and utilizes the integration between Race Director & RunSignUp.  He prefers to have Race Directors enter all their pre-race day paper registrations on RunSignUp ahead of time so that he can pull the data the day before the race to pre-assign Race Bibs.

Providing Guidance to Race Directors

Rod began using RunSignUp as it started to introduce integration with Timing Software and features beyond simple credit card processing for race registration.  As he transitions to RunSignUp, he finds that some are able to understand the process (and added feature options) better than others, and has implemented some steps for helping his Race Directors get up to speed.

  • Race Directors are given a walk-through sheet to show them how their results & awards should look, and how to set up events on RunSignUp to accomplish that.
  • Rod will go through upcoming races and review their categories to make sure they are correct.
  • Correcting race setups early helps not only that race, but affiliated races that are likely to copy setup from other, similar races.

It would be easier for Rod to just set up the races himself to ensure they are done correctly, but doing so would meant that Race Directors would never learn to do it themselves, so he provides tools and support instead of taking over the work.

“Technology has changed so quickly…it’s tough to try to get Race Directors who barely understand chip scoring to understand the reasonable investment of taking the time to set up a race correctly, send out email blasts, etc.  I’m trying not to set up every race myself, but doing corrections and giving ideas of what I think can help…but a lot of it right now is having people go through the process.”  Rod (Rotpac Racing)

Picture1Multipurpose Video

Rod uses video at his races in several ways: for timing backup, to improve the race experience, and to provide a marketing tool for his races.

  • Rotpac has around 6 different camera options (including ipads, etc.), and will generally set up a camera on a tripod and film a shot of the clock, starting with the first runner.
  • When possible, they also do a roaming camera – runners love the opportunity to see themselves.
  • As a check for the timing system, a Rotpac team member will operate a handheld camera and audibly say the race numbers of each runner as they cross the finish line.
  • Some of the races that are operated by running stores will use the video (or clips of it) as a marketing video to play in their store as a lead-up to the race.
  • Picture2

If you have a success story about your race, store or club, big or small,  email us…we’d love to explore a Case Study on your topic!

Guest Blog – Video Results

Steve Stone of Best Times Event Timing is kind enough to share his experience in setting up for video results.

GoPro set up in middle of finishCamera Positioning
I think we have final found a good GoPro camera position for filming finish line videos.

From the attached picture, you can see that we  set  up our GoPro in the middle of the finish line and positioned it on our backup line of antenna which  allows us to capture up close ..with face, bib and clock visibility.

Quality Video
Below is a Thanksgiving Day event with a narrow 14 foot wide finish line with 2,200 finisher .. Move the slider to about 20 minutes into the video and you can tell how well the masses tolerated the camera in the middle of the finish line (make sure you adjust to the HD quality and put in full screen – the picture is very clear)

Backup for Finishing Results
Race officials identified the first and third overall females award winners (they did not pick up their awards) as male runners with female registered bibs.

We are using  GoPro 3+ and GoPro 4’s  with 64 Gig (60 mb/sec) Micro SD. The Wifi capability is really slick but for ease of use, we have added the touch screens on all cameras. The GoPro4 Silver already has the touch screen added and will be our next addition.  We have the cameras mounted in the GoPro “Frame” so they can be powered by an external battery source and get maximum audio pickup.  We are using a very inexpensive $34 Insignia battery pack (5200 MA) ( that will run the GoPro 4 hours plus and still not be drained. The battery pack is tapped (white duct tape of course) to the back of the cone with a 3 foot USB / Mini USB cable for the battery pack to the camera connection.

The cone is a tall 34” cone $16 from Lowes with a Manfrotto Monopod ( $26.00. For stabilizing the Monopod inside the cone,  we stuff  bubble wrap packing inside the cone around the leg of the Monopod and finish off with a generous amount of duct tape inside cone to contain the packing material. At the top of the cone we will drill a small hole through the cone and monopod. We fasten both together with a small diameter metal screw running through both with a locking nut to secure the Monopod so it always touches the ground when the cone is set up vertically

Video Settings
So far we have found the best setting for the GoPros to be 1080P 30 frames per second with the field of view set to narrow.. Our longest video recording so far is slightly over 4 hours using only one GoPro camera with one 64 GB Micro SD card. We are using Windows Movie maker to splice the 3.8 gig  GoPro video files prior to uploading to YouTube. A (4) hour video (40.7 GB file) for a Marathon will take as long as 20 hours to upload to YouTube. We have videoed (2) marathons so far.

I expect that we still have opportunities to improve and welcome any suggestions to whoever you might see this. Since late September 2014, we have videoed 12 events with the camera mounted in the middle of the finish line on the backup antennas line and yet to be hit by a runner.. Fingers crossed…

Our YouTube channel is at “Best Times Event Timing” or