Darren Delivers in Week 1 – Improved Sponsor Display in Footer

Darren joined us our User Experience team on Monday, and he released an improvement on Thursday!  While it was a simple change, he got thru the gauntlet of setting up his development environment, Github access, understanding how we do branches and merges, our page structure, our CSS structures, how we do code reviews and process changes.  Pretty good!

The new change helped improve how sponsor logos are displayed if located on the footer. The changes included the sizing, creating common layouts, centering, and how links are displayed with subtle image fades. It looks slick!

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Darren will be delivering a lot more beautiful and powerful user experiences in the years to come!

Welcome Darren Wamboldt

Darren.jpgWe are happy to welcome Darren Wamboldt to the RunSignUp Team! Darren joins Jeff Kiesel and Meredith Klein as part of our User Experience Manifesto.

Darren has led the RaceIT User Experience effort for the past 5 years. Coupling his deep passion for UI design, his coding abilities and his industry knowledge will help make our offerings even better for our customers. He will be focused initially on creating additional templates for our Race Websites, along with bringing some other goodies to race websites.

Darren lives in Richmond with his wife and two boys, who might be a bit more into lacrosse than running (lacrossesignup.com anyone?)…  Darren will be working in our Richmond, VA office.

New Profile Page Started

We have released the start of the new Profile Page. This will evolve over the coming weeks to provide easier access to the relevant things that participants need and want.

Note the increased use of icons for easy browsing, the soft rounded profile picture, and the initials if there is no profile picture. Soon we will be adding quick review for your current and past races, as well as getting rid of the big buttons at the bottom and make everything context aware – clearing clutter and creating a more pleasant experience for participants.

New Dashboard

We have released our new Dashboard (well, the beginnings of it!).

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The Overview page shows a quick snapshot of the past 7 days, with convenient totals above the graph. Date ranges can be quickly changed. The more detailed chart is shown below the quick summary graph.

In addition to the Overview, you can see the Transactions in the top drop-down menu:

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And you can show this on a cumulative basis so it is easy to see how you are doing in total vs. a previous year:

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Stay tuned because we have a LOT more planed, such as:

  • Registration Sources like Websites, EMails, Facebook Ads, Affiliates, Referral Program, etc.
  • $ Transactions
  • Differentiate $ from Registrations and Donations and other sources
  • Overlay Events like price increases, emails, coupon code expirations, and race date (for example with this race, you might be able see price increases or emails drove these spikes in registrations:Screen Shot 2017-08-01 at 12.53.57 PM.png
  • Demographic Data like Location, Age and Gender
  • Registration Data like Giveaways, Question responses, Registration periods, Revenue by Event, Day of Week, Time of Day, etc.
  • Promotion Data like Loyalty, Referrals, Coupons, EMail and Incomplete Registrations

The idea is to bring all of this good data to the forefront to give dashboards into your central race CRM database.

Note: Pageviews data began in May, 2017.

Note: We will be introducing a new security setup for this page to allow partial access to specific reports on the page on a per person basis.

Welcome Meredith Klein

unnamedWe are happy to welcome Meredith Klein to the RunSignUp Team! Meredith joins Jeff Kiesel as part of our User Experience Manifesto.

Meredith has been working as a consultant for the past month and a half with us – designing the individual results page we recently released. Right now she is working on a new Profile Page for all users – a snapshot of the design is on the right that includes her own profile picture.

Meredith has a diverse set of User Experience design and development work. Her Psychology degree helps give her perspective on what users want and how to best satisfy them. She also has an artistic eye for design and will bring some fun and vibrancy into our offerings. And she can code and get stuff out the door, as she proved with the Individual Results project!

We are excited to make our User Experience Manifesto real:

Our Commitment: RunSignUp will not only have the most feature rich race management platform, we will also have the leading user experience for participants, race directors, race management companies and timers by the end of 2017, and will continually improve the user experience into the future. Our goal is to create easy to use technology that makes a difference to our customer’s business and participant experiences, and make that pleasurable.

New Results User Experience

We released this in a number of phases over the past month, but it is a good example of how we are committed to our User Experience Manifesto of making the best user experience for race directors and participants. The new main table is cleaner with new typography for easier reading/scanning and brings a fresh look to your race results. The search bars at the top have been cleaned up and simplified, with more use of icons and fewer words.

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The pagination options at the bottom also have a fresh design:

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Note also how moving over a row highlights it to bring easier focus. Also note that the highlighting matches your website colors.

Clicking anywhere on a row bring up a beautiful new individual result page:

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And of course mobile results look great:

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This new look highlights the profile photo of the runner, as well as the top metrics. Easy and visual links to photos and finisher certificates also make this simple for participants to get to their memories of your race quickly. And the sharing options at the bottom also enable your race to get expanded exposure.

As a race director or timer, you also have much easier editing capabilities. You see additional icons next to the search bar, such as Edit, that will bring expose an edit bar where you can customize the name of each column, decide whether to show or hide it. You can also easily drag and drop columns to reorder them – and then save it all.

Screen Shot 2017-07-27 at 8.45.58 AM

Individual results are also simple to edit or delete with the icons on the left of the name which appear only to race directors and timers. Note editing these will only effect the display of that result, and does not recalculate result places for other participants.

We are excited to continue to enhance the user experience of RunSignUp!