Multi-Factor Authentication

We have released the capability to do Multi-Factor Authentication (MFA, or sometimes called 2-Step Verification) on RunSignUp. This is optional for all users (required for RunSignUp employees). MFA is currently gaining popularity as an additional layer of security. The basic idea is that in addition to your password, you use another device (typically your phone... Continue Reading →

Quick Link for Legacy Check-In

We have made it simpler to give volunteers access to the legacy version of the check-in app (not the dedicated mobile phone-based check-in app). Previously, you had to grant them access to the race or sign them all into your own account. We now have a specific, secure URL that each race can create and... Continue Reading →

Updated Payment Account Requirements

As part of our ongoing efforts to improve our financial and security processes, we are instituting additional controls on new payment accounts. This involves collecting additional information on owners and requiring information be entered by individuals with significant control over the entity. As we have discussed, we are part of the banking network, and require... Continue Reading →

Child Privacy

To protect the data the races who use us as their online registration platform, we have made some updates to your race, event and club websites to better protect the online privacy of children, particularly those under the age of 13. Our updates are designed with the Children’s Online Privacy Protection Rule (“COPPA”) in mind and... Continue Reading →

Dashboard Graphs Secure Access

The front Dashboard will become much more powerful in the coming weeks with over a dozen different graphical reports being added. To prepare for this, we have added specific access management for just the Dashboard. To invite others to get access to dashboard graphs, click on the lock in the upper right corner: This will... Continue Reading →

RunSignUp Demonstrates Continued Commitment to Secure Data and Transaction Processing with new Leadership Role

The Electronic Transactions Association (ETA) announced today the launch of a new Payment Facilitator Committee, with Kevin Harris (RunSignUp Chief Finance and Operations Officer) taking the role of Vice-Chair. ETA Press Release: http://www.electran.org/publication/transactiontrends/eta-announces-new-payments-facilitator-committee/ As noted in the release, the committee "will serve as a resource within ETA as the established, valued experts on payment facilitators, enabling deeper... Continue Reading →

http/2 Support

We have been doing a lot of infrastructure improvements over the past couple of months as a part of our PCI Level 1 Certification.  That is the highest level and requires extra measures of auditing and security and scanning, including a week onsite visit by a Qualified Security Assessor. Unfortunately most of that is stuff... Continue Reading →

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