RunSignUp’s RaceJoy Live Tracking at Gate River Run

RunSignUp’s RaceJoy mobile platform was heavily accessed at Gate River Run in Jacksonville, Florida this weekend. Close to 250 people used RaceJoy’s PhoneTrak feature with about 110 being participants and 140 being spectators. Supporting spectators were tracking participants live on the race course from 104 cities in primarily the United States, but also in Denmark and Canada. The race was accessed 10,717 times in RaceJoy – showing a highly engaged audience.

Real-time snapshot of spectators tracking participants:

GRR_usagesnapsot

Some very tenacious participants were tracked by supporting fans for well over 4.5 hours (Gate River Run is a 15K course). So, after the race was closed down, participants were still supported by family and friends through RaceJoy until they achieved their personal finish. Also, for those on the ground at the race, RaceJoy issued 120 NearMe proximity alerts notifying spectators when their tracked participant was drawing near.

Here are some photos of live tracking on race day. You can track up to 20 people at a time.

In addition, spectators sent 685 cheers with Go Get Em! being the most sent cheer. This is a feature favorite among users of RaceJoy where fun pre-recorded cheers are available to send to participants at any time before, during or after the race.

GRR_Cheers

If you’d like to get your race added to RaceJoy, simply enable RaceJoy in the RunSignUp GO platform and send your course map electronically (KML, GPX or link to map). We need a minimum of two weeks to load and will send you notice and promotion toolkit once it is active. This is free to the event and the participant and spectator pay a 99 cents per race upgrade fee.

GRR_PhoneRaceJoy Key Features:

  • Live Phone Tracking
  • Audio Cheer Sending
  • NearMe Proximity Alerts
  • MeetUp Mapping
  • Soon to be released: GPS Progress Alerts

RunScore Results Presentation

RunScore Results PresentationAlan Jones made the following presentation at the Chronotrack Conference in January, 2015.  It reviews the new RunScore Results and other topics like enhancements to RunScore, additional integrations and most importantly the future of RunScore and the new advisory board.

http://www.runscore.com/Downloads/RunScore2015.pdf

Race Director Go

RD GoIn addition to the big news that The Race Director has joined forces with RunSignUp, we are also excited to introduce a new offering for Race Director timers – Race Director Go, or RD Go.

RD Go allows any Race Director (RD) timer to simply upload results to the web and provide finish notifications to runners and their friends without the usual complications. If you know how to produce local results with RD, then it will be intuitive how to get them on the web.

We have lowered the costs from My-Finish, and there is no cost for races who use RunSignUp for registration. You can see more information on pricing here.

RD Go is available in pre-release form now as part of The Race Director 2015. We look forward to feedback and full release over the coming month since this is just a natural extension of all of the integration with between RunSignUp and The Race Director of the past two years.

The process is very simple and can be all done within The Race Director without adding any fields. For full documentation, please see here.

Race Director Go Race CreationCreate a Race
The first step is to Create an account (if you are already a RunSignUp user you can use your existing account since we are built on the same cloud platform).  Then you can Create a Race (again, if you are a RunSignUp timer and have a race already, RD will show you a list of your races already and will tie the existing Online Race to your RD race). Note RD is smart enough to know the Events you have on the PC and creates those online automatically for you.

Upload ParticipantsUpload Participants
You can upload participant data that is in RD already. This is useful for providing an online mechanism for registering for Result Notifications. This also loads all of the bulk data to RD Go so people can see participant information before the race if enabled. It also reduces the amount of data that is required to transfer to the cloud once results start flowing in.

QR Code for Individual Results
RD Go also makes it simple to generate custom URL’s for each participant. These can be sent to the bib maker to produce a custom finisher information QR Code for each bib as seen below.
QR Code Generation

Results PostingTo simply publish results, go to the “Event” setting in Tailor -> Divisions and determine whether or not results are sent to RD Go. Each time you create a new race in Race Director, a single event is also created. For the RD Go live results posting, it is never necessary to have more than this one, single event.Posting Live Results

Screen Shot 2015-01-04 at 2.31.20 PMYou can also configure “live results” where RD Go will auto-post results as people cross the timing mats.

Age Groups
There are simple settings for displaying Age Groups online.

Age Groups

Age Group Results

You can even configure to show double dipping of age group awards:

Double Dip Age Groups

Mobile ResultsMobile Design
The results are displayed in a “Responsive Design”, which means they look great on mobile phones as well. This is important as many runners are checking your website for results right after the race.

Widget on Your Website

The online results have a specific URL that you can share. To embed these results on the race website and your timing website, you can simply click the “embed” link at the bottom of the results page and copy and paste that code into your webpage and you get these beautiful searchable results:

Results Widget

Notifications
If enabled, anyone can sign up to receive notifications on participants. Online, the participants will by default be displayed with data similar to what is in the Results (Name, Age, City, State).  The Online system has a configuration to adjust what data is shown or to force people to enter the correct name to sign up for notifications. In either case, the runners as well as any family members can go online to sign up for notifications. They simply click on the name and specify whether they want TXT and/or EMail.

Result Placeholder OptionsThe Timer Dashboard online gives you the ability to set up custom notifications with custom text and specific fields to be displayed (see examples on the right).  For example, you can create a TXT that says something like “Congratulations Bob on completing the Budweiser Rotary 5K in a time of 17:32. Your overall place was 32 and your gender place was 28.”

We look forward to your feedback to make this even simpler and more powerful. Let us know your ideas and feedback!

RunScore Results

RunScore ResultsWe are pleased to announce that RunScore has licensed the RunSignUp Results technology platform to create a new offering for RunScore timers – RunScore Results.

RunScore Results allows any RunScore timer to simply upload results to the web and provide finish notifications to runners and their friends without the usual complications. If you know how to produce local results reports with RunScore, then it will be intuitive how to get them on the web.

RunScore Results is available in pre-release form now – www.runscore.com/Downloads/Beta/RunScoreResultsUpdate.exe. Here is a short video that explains how it works:

Create a Race

The process is very simple and can be all done within RunScore without adding any fields.

Create a Race
The first step is to Create an account (if you are already a RunSignUp user you can use your existing account since we are built on the same cloud platform).  Then you can Create a Race (again, if you are a RunSignUp timer and have a race already, RunScore will show you a list of your races already and will tie the existing Online Race to your RunScore PC race). Note RunScore is smart enough to know the Events you have on the PC and creates those online.

Upload ResultsTo simply publish results, go to the Listing File that you usually print from. You will see a new options to publish Online. The output online will look exactly like you have defined it in your listing file with all the columns displayed in the same order that they would be printed.

Here are the results output to the local terminal:

Local Results

Here are the same results online:

RunScore Results Online

Mobile Design
The results are displayed in a “Responsive Design”, which means they look great on mobile phones as well. This is important as many runners are checking your website for results right after the race.

Automatic Uploads
You have the ability to turn on automated “Incremental Uploads”, which will upload any people who get a new or different result every 30 seconds. This is nice because runners can look online right after they finish and see their results. This also means that any adjustments you do to participant data or to the results  in RunScore PC will get updated online automatically. Change the spelling of a name and within 30 seconds it is corrected online!

Widget on Your Website
The online results have a specific URL that you can share. To embed these results on the race website and your timing website, you can simply click the “embed” link at the bottom of the results page and copy and paste that code into your webpage and you get these beautiful searchable results:

Results Widget

Notifications
Upload RegsitrationsTo enable Notifications, you must do two things.  First click on the “Enable Notifications” in the Race Menu on the right.  Second, and just as important, is you must upload your registrants as seen on the right to the online site so that people can sign up to get the notifications.

Online the participants will by default be displayed with data similar to what is in the Results (Name, Age, City, State).  The Online system has a configuration to adjust what data is shown or to force people to enter the correct name to sign up for notifications. In either case, the runners as well as any family members can go online to sign up for notifications. They simply click on the name and specify whether they want TXT and/or EMail.

Result Placeholder OptionsThe Timer Dashboard online gives you the ability to set up custom notifications with custom text and specific fields to be displayed (see examples on the right).  For example, you can create a TXT that says something like “Congratulations Bob on completing the Budweiser Rotary 5K in a time of 17:32. Your overall place was 32 and your gender place was 28.”

RunScore and RunSignUp look forward to your feedback to make this even simpler and more powerful. Let us know your ideas and feedback!

RunSignUp Results Pricing

With the release of RunSignUp Results 3.0, we will be introducing new pricing mechanisms. Races who use RunSignUp for registration will still get free results and notifications.

The pricing is really meant to address our customers (especially timers who can not dictate registration providers) who use a mix of registration platforms and want to use RunSignUp Results across those races. The pricing is very inexpensive for the number of results posted as well as email notifications. The price is based mostly on the cost of TXT notifications, which are a cost for us to send as well as administer, especially at scale when tens of thousands of txts must be sent on a Saturday morning.

Non-Registration Races
Each user receives 2,500 results posting and 100 TXT notifications for free to use across any number of races. You can see this by going to https://runsignup.com/ResultsPricing, which is also a link in your Profile:

Results and Notifications Credits

This means you can post results for a 2,500 person race to RunSignUp even if you do not use RunSignUp for registration (remember if you use RunSignUp for registration, things are free as discussed below).  You could also post results for 10 races of 100 people each. Part of the concept is we want to bring big race features to any race.

Credits Tied to User Accounts
Note these free credits are tied to a user’s account. This is important to keep in mind since the user account used to upload results must have the credits. For example, a timer would want to have the same account login stored in Race Director or RunScore when doing automated uploads.

Sharing Credits
You can share your credits with other users.  This is convenient for timers who have multiple crews and each crew has their own login. You can share with others by entering their email (use the email they are registered on RunSignUp with) at https://runsignup.com/ResultsPricing.

Large Race and Timer Plans
We offer very affordable plans for large races and timers based on a flexible “Credits” system. Credits do not expire and can be used across races. You can set your credits to automatically renew if they get used up.

Your purchased credits are not used on a race that has RunSignUp registration. For example a timer that has 100 races and 40 of them use RunSignUp and 60 do not. The timer would only have to use the credits on the 60 races, as we automatically detect that a race has enough credits to do results and notifications. The only time this changes would be if the timer expects many more TXT notifications than number of runners in the race.

Note the more costly credit packages are really driven by the number of TXT messages since there is a cost to us for those.

Results Pricing

RunSignUp Registration Races
For races that register people with RunSignUp, we allocate 10X the number of registrations for the number of results posted.  We also allow 1X the number of registrations for free TXT. These credits do not roll over – they are done on a yearly basis. This is typically plenty as we have seen less than a .6X factor of people who want TXT notifications of total registrations. For example, here are the numbers for a race with 1,412 registrations  that had 831 TXT messages requested from last weekend:

Result Notification Report

Split Notification Support
This credit system allows us to open up Splits notifications. We had previously limited this because we could not afford to give away for free the cost of the TXT messages for 26 splits in a marathon for example. Now the timer or race director can pay for that service beforehand.

RunScore and Race Director Support
This updated pricing works well with RunScore and Race Director, the two premier scoring platforms that most timers use. RunScore also uses our technology and RunScore users are encouraged to purchase additional credits needed from the RunScore Results site – https://runscore.runsignup.com/Pricing. It also works with Agee Timing. Since they all support real time updates to RunSignUp Results, delivering notifications in near real time is possible for any size race – even small 100 person races.

Resell and OEM Support
Our Results platform is also available for license. This means other race industry software and cloud services can “private label” this technology. There will be several partners who will be bringing this to market over the comping months. If your company has an interest in this, please contact us (even if you are another registration site – we are an open platform!).

Summary
We have seen exponential growth in the use of RunSignUp Results, and the adoption of near real time Notifications. Runners love this “extra”, and we have heard how timers get a kick out of seeing results coming from their chip system into RunScore or The Race Director and a few seconds later the people next to them getting little chirps on their phones to tell the runner their time.

Please continue to provide us with feedback so we can continue to improve the system for you, your races and most importantly for your runners.

RunSignUp Results 3.0

ResultsRunSignUp Results 3.0 is now released.

There are a number of significant improvements over RunSignUp Results 2.0:

  • Improved User Interface and Kiosk for faster Results viewing and searching.
  • Quick Widget for embedding Results in Timer and Race websites.
  • New Pricing to allow non-RunSignUp races to use RunSignUp Results.
  • Improved API and integration with RunScore and Race Director.
  • Infrastructure improvements to allow for licensing RunSignUp Results to other software and service companies for them to tightly integrate with their offerings.

We have seen exponential growth in the use of RunSignUp Results, and especially Notifications by races. This new release will help bring better results and notifications to more runners.

logo-transparent-30pxhNote also, we continue our open platform strategy so still embrace other results systems as partners we work with. Xact and RTRT are both very logo_shadowrobust results systems that bring a variety of benefits to races, and we continue to work with them well.