New Individual Results UX

We have released the new User Experience (UX) for viewing individual results:

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If the individual has a profile photo, then it will appear as well:

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(BTW, that photo is of Meredith Klein, our UX Engineer who designed this new page!)

We have some more improvements coming on Results, so stay tuned!

P.S. Just to remind you how horrible it used to look…

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Fastest Runner to Run with RaceJoy! Places First in 2017’s Maine Coast Marathon

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“Being able to share my race experience with my family and others with an improved level of detail via RaceJoy was pretty awesome.”

Rob Gomez

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On May 14, Rob Gomez, placed first and won the Maine Coast Marathon with a finish time of 2:34 averaging 5:54 minute miles. Rob’s time would have been even less if it weren’t for an unintentional detour at the race caused by a volunteer accidently sending people the wrong way (something we actually see more than you would expect and something all race organizers and runners clearly wish to avoid). It was a cold and rainy day and Rob chose to run with his phone and use RaceJoy so that his family could track his location and progress since they could not make it to the race site.

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We get some of the faster elite runners using RaceJoy, but many prefer not to carry their phone and are concerned that the extra weight might slow them down. Clearly, this was not an issue for Rob as he flew through the course.

We asked Rob a few questions about using RaceJoy…

-Why did you use RaceJoy?

Both my mom and my daughter wanted to follow my progress in the race but neither could make it to the course to watch in person. So, I thought using the RaceJoy app would be a great way for them to follow my progress more closely from afar than more traditional online tracking methods allow.

-Were you concerned that carrying your phone would slow you down?

A little bit, but I had run with my phone in my hand on numerous occasions before, even during workouts, and I realized that it didn’t bother me that much to carry it that way. It was raining pretty hard on race day so before the race I just started the tracking on the app and then put my phone in a Ziploc bag before stuffing it in an iPhone carrying arm band. The phone stayed perfectly dry and the arm band kept the phone close to my shoulder and therefore closer to my center of mass; that way, I was able to expend less energy carrying the phone during the race (as opposed to carrying it in my hand). Besides, an iPhone 6S is only a little over 3oz, so we’re not talking a lot of weight. In the end, carrying the phone didn’t bother me at all. An extra 3oz of weight isn’t going to slow anyone down very much – we’re talking maybe a few seconds over the course of an entire marathon. I was more than willing to make that trade-off.

-What was your experience with using RaceJoy? Did you like it? Did those tracking you like using it?

RaceJoy has a very easy-to-use and self-explanatory interface and it performed exactly how I expected it would. Not only were my family members able to follow along without any trouble, I found out after I had finished that other folks were following my progress as well on the app. Being able to share my race experience with my family and others with an improved level of detail via RaceJoy was pretty awesome.

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RaceJoy was designed to meet the needs of all runners. Our initial planning meetings included a product roadmap that met the needs of what we call the “Serious Steves”, the “Novice Nancies”, and the “Fit & Fun Fran & Frank”. Where cheers may mean a lot to the first time marathoner, the Serious Steve may be more interested in just having the ability for others to track his/her progress with mile splits.

If we could, we also would recognize the slowest runner/walker in RaceJoy since those coming in last have an equally impressive story to tell. We’ve talked to many of you and know the struggles you have faced and the determination it takes to keep going and complete the goal you set out to accomplish. During the race, we live monitor the race field from RaceJoy’s monitoring system and we don’t stop until the last runner is in. If you are in the last of the pack and are using RaceJoy, know that one of us is tracking you and rooting you on!

For those of you that would like some coaching guidance on your running, Rob is actually a personal coach and offers a variety of options for all types of runners that you can do with him remotely. He has a strong background in running and in 2013 was New England Runner Magazine’s Maine Runner of the Year. Clearly, he knows what he is doing! You can find more information here: https://www.easternshoretraining.com/.

Thanks, Rob, and all of you who use RaceJoy and continue to support us in changing the race experience. We will catch you at the next race!

Special thanks to Maine Coast Marathon race organizers and Shipyard Brewing Company for offering RaceJoy again this year and being one of the original races to bring RaceJoy to Maine!

 

 

 

 

 

 

 

 

Dropbox Results Automated Uploads

dropboxWe have added the capability to upload results automatically via Dropbox. This enables timers to have their results automatically synced to RunSignUp every minute if changes have happened to the result file.

The basic mechanism to implement this is:

  1. Connect your Dropbox account to RunSignUp in the RunSignUp Dashboard. This will create a special RunSignUp folder under the Apps Folder in Dropbox.
  2. Drag your file into that Dropbox folder. The file MUST have headers: Bib, First, Last, Gender, Age
  3. In RunSignUp, select that file in Dropbox to connect it to a specific Event.
  4. RunSignUp automatically parses the file. It can have more columns in addition to the required fields.
  5. On first sync, it does not show results. YOU MUST CHANGE THE DATA IN THE FILE TO CAUSE A FULL DATA SYNC.
  6. Afterward it syncs automatically.
  7. Syncing only works on Race Day and for 30 days after.

There are currently a few restrictions:

  • You can not upload results the day before the race. We suggest that you set up a Draft race and use a test data set to play around this this first.
  • A file may only be used on one Event. Do NOT use the same filename for multiple races or events.

Here are the detailed notes and screen shots. This is the main setup and configuration page:

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Associating a Dropbox account with RunSignUp results.
Give the RunSignUp Results App permission to access your Dropbox apps folder by clicking on this link: RunSignUp Results App. (If you are not signed in to Dropbox, you will be prompted to Sign In)

Screen Shot 2017-03-01 at 9.57.59 AM.pngYour Dropbox account is now associated with this race, and will remain associated until you change it. To change the Dropbox account associated with this race

  • Log in to a different Dropbox account
  • Return to this page, Results->Dropbox Results, on your race dashboard
  • Click this Reset link
  • Logging out of your Dropbox account, or changing who you are logged in as does not change the Dropbox account associated with this race until you reset it here.

You can always disable access to the RunSignUp Results App from the Dropbox UI.

Configuring and uploading results

Upload a file with the expected header that will appear in your results, and a few rows of test data. In your Dropbox folder, Dropbox creates an “Apps” directory, with a “RunSignUp Race Results” folder. Save your results files to the “RunSignUp Race Results” folder. Note: It is OK to create folders within the “RunSignUp Race Results” folder to organize your files

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Go to Results->Dropbox Results on your RunSignUp race dashboard. Find the Dropbox File Test section. Select your file from the drop down and click “Test”. If there are any errors, edit the results file and re-upload to Dropbox.

The currently accepted format is CSV with a header of the columns. Column order does not matter as long as the headers are a recognized value.

Minimum headers REQUIRED are:

  • Bib
  • First
  • Last
  • Gender
  • Age

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To upload results, Select the file from the drop down list and click “Save”

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Note:

  • Only one result set per event is currently supported.
  • A file can only be associated with one event.
  • This includes all races a Dropbox account is associated with.

Upload updated results file to Dropbox

  • Results will only get posted after the event starts, and up to 30 days after the event end.
  • Dropbox will only send RunSignUp a notification if the file changes, so re-uploading without any changes will not cause the results to update or post.
  • Updates to results posted to Dropbox should show up on RunSignUp within 60 seconds.

Custom RaceDay Web Results from The Race Director

racedirector-logoThe Race Director is one of the two leading scoring packages used by timers, along with RunScore. Both offer tight integration with RunSignUp – bi-directionally syncing participant information, posting results, sending TXT notifications of results, etc.

One of the features we built in RaceDay Results (aka RunSignUp Results – the ones that show up as part of a Race website), is the ability to upload a custom result set. This means that The Race Director and RunScore can basically post any report and format they want onto the web easily. We originally built this for RunScore, since there is not a fixed format to the data schema.

Recently, The Race Director added the capability to upload Custom Results Sets. It is set up on this interface in The Race Director:

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The define the page information:

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Overall Finish List – right now, this is available only for when you are producing a finish list with no splits.  In this local race, quite a few who registered are identified as Gerber employees in an optional data field.  When the output is produced all the settings from the report prompt as far as which columns to include come into play just as they do when you produce the report to spreadsheet or HTML.  https://runsignup.com/race/results/?raceId=16140

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Team Reports – I really like how this comes out for detail team results.  This may be the blueprint for how we tackle cross country.   https://runsignup.com/race/results/?raceId=13201

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Predicted Time and Age Graded Result – https://test.runsignup.com/race/results/?raceId=4388

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As timers get a sense of this and want other reports included, let us know and we will try to add them.

 

Kensington Marathon Delivers Mobile Results in RaceJoy!

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­­­­This past weekend the Kensington Marathon in Milford, Michigan offered RaceJoy as part of its service for participants and spectators. Runners and supporting friends and family were treated to RaceJoy’s advanced GPS tracking, every mile progress alerts and cheers. In addition, the race delivered scored results through RaceJoy providing participants with quick and convenient access to their finisher information.

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The Kensington Marathon is one of the first races to offer RaceJoy’s mobile delivery of results through RunSignUp’s Race Day Results and uses Agee Race Timing for scoring the event. At this year’s race, organizers took advantage of delivering results through multiple platforms – including the race website, RunSignUp’s site, and now through mobile with RaceJoy.

RaceJoy’s mobile results are displayed in a user-friendly way, allowing participants to quickly see Overall Results, Age-Group Division results, and Individual results. This creates an efficient way for timers and race organizers to get results data out to finishers. Especially since one of the first things people tend to do after a race is look at their phones!

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Supporting spectators, both onsite and from the convenience of their homes, were also able to track participants in real-time with RaceJoy’s live phone tracking feature. RaceJoy’s live tracking allows spectators to see exactly where a runner is during the race by tracking the participant’s phone and displaying their location in an interactive view of the course.

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Participants and spectators could also receive RaceJoy’s GPS-based progress alerts that were sent out at every mile! These updates include performance information like pace, current location and estimated finish time. RaceJoy issued almost 2,300 progress alerts across the multiple courses!

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Participants have the option to post these alerts in real-time to their personal Facebook and Twitter walls.

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Friends and family sent hundreds of cheers in RaceJoy, including personalized text-to-cheers, over the course of the weekend! What great encouragement from friends and family!

The Kensington Marathon is organized by Ribbit Running Company. Special thanks to Ribbit Running Company for embracing RaceJoy and its new results technology!

The delivery of mobile results in RaceJoy is available for RunSignUp’s events that use its Race Day Results solution. See this press release for additional information.

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If you would like to offer RaceJoy at your race event, Add a Race on our Website or through your RunSignUp dashboard. Please note: we require a minimum two week lead time and an accurate electronic course map (KML/GPX format).