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We did the first Market Analysis last September, and hope to continue to do this every 6 months and continue to make it better (so feel free to send suggestions or corrections to bob.bickel at runsignup.com). We do this as part of our own internal market evaluation processes, but share it since there does not […]
The ability for participants to store their credit cards was introduced about a month ago. In the first week and a half of December, we are seeing 14.2% of transactions choosing the save their cards. Even more impressively is that 4.9% of transactions are being processed with previously saved credit cards. This means two things: […]
As another setup towards our goal of faster registration, we have now given race directors the option to hide fields from users so they do not have to enter them. This is configured on the Registration setup page either in the Wizard or the Dashboard. Currently the options are the ones below, and this will […]
We have added the ability for races to customize the “event” wording on the front-end of the registration page. This is particularly helpful for races with waves or tournaments, where the word “event” doesn’t exactly meet their needs. The custom event text can be implemented on STEP 5 of the Race Wizard. Once the change is […]
We are a very open company (with things like public annual and availability reports as well as public roadmap), and we thought we would share some analysis we have done as well as general thoughts on the future size and direction of the registration market. We do a biannual planning meeting (we start one on Monday) where we […]
Yesterday morning, when the Philly 10K – a local race on it’s way to a second straight sellout in their second year – ran into some trouble with a huge registration demand, we were excited to be able to jump in at the last minute to get them back up and running. While we’re a distributed team, […]
Who knows why or how it happens, but for any large race, you have people that try to register again for your race. We now auto-detect this and give them a friendly link to click to see their registration.
The RunSignUp Race Calendar Widget is useful for Timers, Running Clubs and Running Stores who want to have a list of races in their area on their own websites. The example on the right is from Playmakers Running Store in Michigan. The calendar widget lists races. All you need to do is put a simple line […]
Expo mode is a setting to simplify registrations during expos. Two things happen in this mode during registration: Users are not automatically logged in after registering. A “Next Registrant” button shows on the confirmation screen to start the next registration. This will automatically logout the current user if they have manually signed in.
We have updated the Kiosk to be easier to use and more powerful. We are seeing Kiosks used with increased frequencies for race day registration, and in running stores or expos. We have seen almost every different type of device in use for these – PC’s, Netbooks, Ultrabooks, Macs, iPad’s, Samsung Galaxy, even BlackBerry Tablets! […]
By default, we show the SignUp Fee up front if the runner will be paying for it. We think this is a good practice as it let’s runners know the total cost. However, some races do not want to show this until the checkout page. There is now an option in Miscellaneous Settings to hide […]
Some race want to allow only one runner to register at a time. We have added a convenient switch for this in Miscellaneous Settings.
Fleet Feet Sports in Savannah, GA has come up with an innovative use of the RunSignUp Kiosk. They have a kiosk setup in their store that allows runners to easily and quickly sign up for events that are using RunSignUp and the store is partnered with. While we had originally designed it for race day […]
In our last post we talked about Teamwork and the “Strength of the Pack”. The purpose of that post was to provide the context of why we are continuing to work on our Open API – a very technical topic. In simple terms, an API is how two programs work together. When we exchange participant or […]
Our users say it best – here is a link to a bunch of nice quotes we’ve gotten. This post on Facebook is one of the nicest we’ve gotten and very much to the point: #1 Inexpensive for Runners. #2 Terrific customer service #3 Very user friendly #4 Very adaptive to unique needs and […]
We are in the process of making an iPhone/iPad Open Source Runner Mobile App. What’s that? Well, the idea is to create a native iPhone/iPad app that does the basic functions of RunSignUp – Search for races, see Race Info, Register for a race, View and Edit Profile, See Results. But all integrated within the […]
As part of our User Interface update, we have released the new Sign In box. Since so many races and partners use our widget technology, we took out the RunSignUp logo and wording so it now fits better than ever on other sites with minimal confusion. We also updated it to put the race logo […]
We now provide a Race Day Check-In page. This helps race directors rapidly check-in participants. It provides powerful search capabilities as well as an easy way to pick which information to show. For example, you can show bib number (or assign bib number dynamically), show T-Shirt Size as well as store items ordered. Read more […]
We just ran a report for the races that use RunSignUp over the past two years. Here are the results: 26.9 % 1 week in advance 16.1 % 2 weeks in advance 20.7 % 1 month in advance 35.3 % 6 months in advance 0.9 % % 12 months in advance These numbers are skewed […]
We are getting more and more races using our race day registration services. Here are a couple of races that used our service last weekend. The Graffiti Run used the check-in capability to check in over 5,200 runners this past weekend. They had 10 Chromebooks with volunteers doing the check-in. They felt they could have […]
We now support multi-day races. This is perfect for races who might have a 5K and 10K on Saturday and a Marathon and Half Marathon on Sunday. You can include all of these events together to make it simple for runners to sign up and for race directors to administer reports. Also, with the Super […]
We just released on Super and Sub Events. What’s that? A Super Event is made up of multiple races, but packaged as one. For example, a “MegaPack Challenge” would sign a runner up for the 5K, 10K and Half Marathon. In Race Reports, you would see the runner in the MegaPack report, but also in […]
Or, How to let people into your race even if it is closed??? We now offer you two basic ways to let runners into your race even if it has closed or reached its cap. First, with a Reserved Individual Spot. Simply put in the person’s name and email and we will send them an […]
RunSignUp by default requires runners to enter a password. We find this to be very helpful to runners long term since they do not have to type in information repeatedly for each race they join. It also enables features like refunds, event-event transfers and bib exchange in a secure manner. However, some races want to […]
Enabling online race day registration can improve the operation of your race, and make things better and easier for your runners. This is a complete overview of the process with pointers to more specific resources on each topic. On the right you will see the major steps to enable Race Day Registration. Here are the […]
In our last blog, we talked about Bib Assignment – giving each person a bib number. This blog discusses the options available for handing out bibs to your runners. There are three basic options for bibs – pre-printed, printing labels, and dynamic bib assignment. We discuss each of these in the slides and video below. […]
RunSignUp creates a Google Map for you based on your race location. We put this on your Race Info page for you as well as include it in the confirmation emails that go to your runners. But what happens if Google does not get your location right, or your race is in the middle of […]
RunSignUp has had the reserved entries feature for a while. We just added this feature to the new Corporate Team. This is perfect for inviting elite runners, or for allowing some special late entries into your race even though the cap has been reached or the registration is closed. You can do this from the […]
RunScore is our first partner who has taken full advantage of the RunSignUp Open API to make life simple for timers and race directors who want to get results posted FAST! Alan Jones of RunScore did the integration. It goes full circle. From within the RunScore system, you can click a couple of buttons and […]
We have seen several races beginning to use Groupon or other similar coupon sites to attract runners. Runners will buy a Groupon and be issued a unique coupon code. RunSignUp now has a simple way to import those coupon codes quickly and easily. The video below shows you how to import the codes. Once they […]
As another part of our big Results project, we are enabling multiple ways to assign bib numbers. This is not currently released, but we wanted to give our race directors and timers a preview. There are four ways to assign bib and/or chip numbers: Auto-assign. We let you start at any number and go in […]
One of the many little tasks race directors and timers have to worry about is printing labels for their bibs. As part of our Results project we are working on, we will be coming out with ways to assign bibs, or upload bibs from Excel or from timing software like Race Director and RunScore. We […]
Have you ever had a runner wanting to move from the Half Marathon to the 5K in your race because they got injured? When we were Beta testing this capability with the Dexter Ann Arbor Run, we had this happen about 20 times for a 5,000+ person race. That is a lot of overhead for […]
When runners signing up for your race receive a confirmation email today, it comes from info@runsignup.com. We are updating this to come from the primary race director’s email address. This will make it simpler for runners to communicate directly with the race. We are also providing an easy mechanism for you to set the email […]
RunSignUp Releases New Race Registration User Interface Fast, Modern and Easy to Use Race Registration Helps Runners and Race Directors Moorestown, NJ – March 9, 2012 – RunSignUp, the leading innovator of online tools for Races and Running Clubs, today announced the availability of a new user interface for online race sign up. The interface […]
