To Click or Not to Click “Start My Race” in RaceJoy

We frequently get asked, ‘Do I really need to click the Start My Race button as I cross the start line?’ We understand that some would rather not worry about clicking the button at the start of the race, and the simple answer to this question is: No, you do not have to click the Start My Race button. The purpose of RaceJoy’s Start My Race button is to provide greater accuracy with the GPS-based progress updates, which are typically sent out at every mile.

startmyrace.png

Do I Need to Do Anything, if I DON’T Click “Start My Race”?

Yes, you must enter the app on race day so we can get a connection with your phone. You can choose to just turn your tracking on prior to the race starting by clicking the green blinking TrackMe button on race day and tuck your phone away. Tracking is activated 30 minutes prior to the race start time.

Picture1.png

But if I Don’t Click Start My Race, Then What Happens?

If you don’t click the Start My Race button as you cross the start line, RaceJoy will automatically detect your location and will provide progress alerts based upon your average pace.  Your estimated finish time is based on your average pace and your total time is reported from the time you reach the first milestone on the course which is typically mile 1.

What Does Clicking “Start My Race” Do?

Clicking Start My Race gives you a more accurate total duration on the course based on your personal start time and clicking Start My Race will send a START notice to those following you that you have begun the race.

NewTrackingPhone.png

For the most accurate performance reporting in the app, clicking the Start My Race button as you cross the start line is the way to go. Otherwise, just make sure you go into RaceJoy to start your tracking before the race starts.

AlertPhone2.png

To learn more about the features available check out this Tutorial Video or our RaceJoy’s website for more on the innovative race day experience available in the RaceJoy app.

racejoylogo

Runners Blasted Off with RaceJoy at the Space Coast Marathon!

49,000 Progress Alerts   –   93% Usage   –   6,500 Cheers   –   1,200 Phones Tracked

picture1

At the 45th anniversary of the Space Coast Marathon & Half Marathon participants and their supporting friends and family were treated to an out-of-this-world experience with RaceJoy’s interactive race day features. Courtesy of Thales Group, those who downloaded the mobile app had access to RaceJoy’s features for free. With a 93% usage rate (includes spectators and is based upon finishers), 49,000 progress alerts, 6,500 cheers and close to 1,200 phones tracked participants and their friends and family made the most out of RaceJoy on race day!

SpaceCoastPhone.png

The Space Coast Marathon organizers, Running Zone, were among the first to embrace RaceJoy and have been offering the experience at this race to its participants since 2013! Key features participants and supporting friends and family were treated to included:

  • Real-time, live phone tracking – tracking of up to 50 participants on a live map view of the official course.
  • Progress alerts – alerts sent to participants and spectators as they completed the course with information like pace and estimated finish time.
  • Send-a-Cheer – fun pre-recorded or personalized Text-to-Cheer messages sent in audio format.
  • Immediate, official race results – within moments of crossing the finish line, scored results were available in RaceJoy that included individual, age group and overall stats.
  • And so much more!
picture2
49,000 Progress Alerts Sent on Race Day!

Another unique feature of RaceJoy allows participants to post their progress on social media (Facebook and Twitter). Participants can select to post all their stat information for each milestone, just the start and finish, or the alerts without time. Close to 1,000 progress alerts were posted to social media on race day!

picture3

The Space Coast Marathon Weekend offers 26.2- and 13.1-mile options. The event attracts many repeat runners and the half marathon distance sells out every year. Race organizers do a lot to make sure their runners have a high quality experience, where every aspect of the race is thought through and provided for. From amenities like great food for everyone (not just the participants, which makes for a nice family experience) to the great race swag (like the Space Coast Marathon towels) to the advanced race day technology with RaceJoy.

If you’ve yet to participate in this event, the Space Coast Marathon is a bucket list race you should definitely add to your list!

picture4

RaceJoy creators, James and Shelly Harris, landed at the Space Coast Marathon Weekend on Saturday for the expo and made their appearance at the RaceJoy booth on race day.

picture5

We always love coming out to the race sites to meet RaceJoy fans and to cheer on the participants! And we’re not the only ones – almost 6,500 cheers were sent in RaceJoy by supporting family and friends to motivate runners!

While at the race site, we also enjoy hearing stories about what brought them to run and the challenges they have overcome. Many of the people we saw were some of the first to ever use RaceJoy.

picture6

Congratulations finishers of the Space Coast Marathon weekend! A special thank you to Thales Group and Running Zone for including RaceJoy at this year’s event.

picture7

If you’d like to add RaceJoy as part of the race experience for your participants and spectators, you can enable in a few simple steps and at an affordable price by visiting RaceJoy’s Website or your RunSignUp race dashboard.

racejoyman200

 

 

 

 

Madison Marathon Ran with RaceJoy!

HomeLogo.png

Ever run a race and wish you had a little help from your friends or a way to motivate you through a rough spot? Well, that is what RaceJoy was built for and this last weekend’s Madison Marathon and Half Marathon participants made full use of it!

Picture2.png

During the Madison Marathon weekend, nearly 3,000 people used RaceJoy and more than 4,300 motivational audio cheers were sent real-time!

Ashley D. ran her first half marathon, using RaceJoy to connect with her daughter. Here’s her RaceJoy story…

“This was my first ever run, and I went straight for the Madison Half Marathon. I also injured my hip just before mile 6, and by mile 8 and 9 I was ready to quit – at the very least not able to run anymore. Just as I was telling myself to make it until help came around, a cheer was read that had come from my daughter – and it made all the difference. Although I had to continue walking, I was able to pick up speed, and complete the 13.1 miles within a reasonable amount of my original goal. Knowing they were there waiting, I knew I couldn’t quit. Thank you for making this available to us!”

— Ashley D.

Thank you Ashley for sharing your experience and congratulations on your first half marathon!

RaceJoy issued progress updates at every mile during the full and half marathon courses. Alerts included information like current location, pace and estimated finish time. More than 37,400 GPS-based progress alerts were sent at the Madison Marathon weekend. Now that’s a lot of updates!

picture3

Another Madison Marathon runner, in his 17th marathon, used RaceJoy for the first time last weekend…

I downloaded the app for the first time for a race this weekend. I used the progress report, cheers and tracking features for my family. It was great. I had no technical issues and I could leave my phone in the back of my belt pouch and still hear the updates and the cheers come through. This is a great tool. And the cheer feature would be awesome on courses where it is hard for spectators to get around or if you are at a race solo.”

Here at RaceJoy, we love hearing runners’ stories – share yours at rockstar@racejoy.com. And help us to spread the word by sharing your experience in the App store!

 

Queen Bee Half Marathon Participants Buzzed with Race Joy!

picture1

The Queen Bee Half Marathon on Saturday, October 8th buzzed through Cincinnati as more than 3,000 finishers took to the streets. Race organizers of the Flying Pig Marathon are also the hosts of this weekend’s women’s half marathon and offered RaceJoy’s interactive race day experience to their participants and spectators for free for the second time this year.

queenbeephone

Organizers offered RaceJoy at the Queen Bee Half in 2015, its inaugural running, and the response continues to be very positive. Nearly 1,500 participants and spectators used RaceJoy this year for its live phone tracking, GPS-based progress alerts and Send-a-Cheer features.

Each participant of the half marathon and 4-miler events were able to access RaceJoy to be live tracked by their supporting family and friends as they moved along the course. Participants carry their phones and spectators can see where they are in real-time on the race’s official course map.

Picture2.png

Participants are also able to receive progress updates that are based on the GPS location of their phone and include information like pace and estimated finish time. Queen Bee Half Marathon alerts were issued at every mile. More than 15,000 alerts were sent to participants and their supporting family and friends!

Picture3.png

Participants can also choose to post these progress updates to their personal Facebook and Twitter walls in real-time. More than 250 alerts were posted to social media during the event!

Picture4.png

The Send-a-Cheer feature is a RaceJoy favorite, allowing spectators to send fun, motivational audio cheers to their tracked participants. Almost 3,000 cheers were sent including great usage of our Halloween cheers for October! What an un-bee-lievable show of support!

picture6.png

Check out these popular Halloween cheers!

The cheer feature also allows users to send custom Text-to-Cheer messages allowing personalized messages to be sent in audio format.

The Queen Bee Half Marathon is on a mission to promote the fun of fitness while raising support and funds for local charities that focus on women. The race weekend included plenty of pampering, swag and fun – all the perfect ingredients for a great girls’ weekend.

Picture5.png

The event offers a half marathon and 4-mile course that starts and ends at JACK Casino, buzzes through some of Cincinnati’s historic and scenic neighborhoods, and is lined with entertainment from bands and DJs.

Thank you race organizers for embracing RaceJoy and providing this one-of-a-kind race day experience for your participants and spectators!

 

Interested in RaceJoy for Your Race?

RaceJoy has moved to a free-only model for participants and spectators. If you’d like to offer RaceJoy at your upcoming race, affordable pricing options are available for any race or sponsor to offer the interactive experience. Innovative tools for race organizers are also included, such as race day monitoring, race operations team tracking and news alert system. Watch this overview to learn more.

More information about offering RaceJoy is available here.

 

New RaceJoy Race Day Monitoring System

monitoringvisual

We are very excited to share that our first version of RaceJoy’s Race Day Monitoring system is now available for race organizers who offer RaceJoy’s live tracking! Organizers can track runners/cyclists and the race operations team live from a web console and have immediate access to information to help them manage race operations and respond to race day conditions.

picture1

Organizers are able to see the exact location of its race operations team, including the lead and tail vehicle, and other key personnel. In addition, with a click of a button, organizers have a global view of participants out on the course, and access to the number of race participants who have passed certain milestones to better project the support needs on the course. Individual race participant progress information, including location, pace and estimated finish time is provided for every participant who uses RaceJoy.

Race organizers can also bring their race field to life for those who are on the race grounds by projecting the view of race participant’s traveling the course to a large screen display at the race site.

Soon to be released features include Off Course Alert System and Participant Replay. RaceJoy’s new Race Day Monitoring System is included with RaceJoy’s buyout option at no additional charge.

See the press release for more information…

RaceDay SignUp Kiosk App Plans

IMG_1617

We will be releasing a Beta of the new Race Day SignUp Kiosk App in the next couple of weeks. In preparation, here is a guide for beta users. If you want to be a beta user, contact your rep. This is still beta, so some of these instructions and screens shots are likely to change.

The Race Day SignUp Kiosk App is meant to be used by races to allow for rapid race day and expo signups for their race. RaceDay SignUp MUST be enabled in the Race Director Dashboard on RunSignUp or RaceDay Go. This is NOT an end user signup app. It is especially useful for race timers or race management companies who manage multiple races per year and have kiosk equipment. 

It can be customized to optimize the registration process by eliminating fields and questions during signup – reducing errors and increasing speed. The app can be configured to accept credit cards and/or cash. The app will also work in disconnected mode in cases where Internet may be spotty or unavailable when it is released (not currently working in Beta). This is part of our new architecture for mobile apps that allows for disconnected mode as well as simultaneous release on Apple, Android and Web that is used by our Check-in Kiosk App and Results Kiosk App.

The Race Day SignUp Kiosk App is available on iOS, Android and Chrome web browsers. There will be optional card swipe equipment available for Apple and Android phones and tablets.

SetUp

Only races that have been enabled by the Race Director in their Dashboard can be shown in the App. The first thing that you will need to do is enable the app and set a password. This password will need to be entered into each kiosk device you use for security purposes.

Screen Shot 2016-06-13 at 2.52.39 PM

The second setup you can do is to create different options for how the app will behave as show below. This page is likely to change as we expect to add the option of setting each field to be Required, Optional or Hidden. As you can see, you will be able to minimize many of the steps and data fields required for people to sign up. This should minimize errors as well as minimize time.

Note also there is the option to allow cash collection.

Screen Shot 2016-06-13 at 1.36.03 PM

The App will be downloadable from the Apple and Android stores as well as be available from a Chrome Browser. The app’s home page will show a list of available races over a date range as show at the top. Once you select a race, it will ask for your password that was set in the Race Dashboard:

IMG_1618

Once you are in, you can go to the Settings page and Lock the Application or choose which setting (set on the Race Dashboard)

IMG_1621

The preset configurations are available to each kiosk:

IMG_1622

SignUp is very simple (and of course depends on how many steps you have set up in your configuration. The layout is also very simple to ease of use:

Screen Shot 2016-06-13 at 3.06.13 PM

We are excited to complete our third Race Day Kiosk App. Once released, we will have the full cycle – SignUp – Check-In – Results. You will be able to use the same set of hardware for all of them – deploying your resources where the need is pre and post race. All of the Kiosk Apps share a common architecture that allow for off-line operation for areas with limited bandwidth. We look forward to your feedback as we continually improve these apps.

Runners and Spectators Fly with RaceJoy at the Flying Pig Marathon!

119,000+ Progress Alerts, 17,500 Cheers and 12,500 Users

Picture1

This year, special thanks to sponsor Cincinnati Inc., runners and supporting fans were treated to RaceJoy’s advanced runner tracking and cheer sending – and the response was simply amazing. People of all ages and fitness levels embraced new technology and put it to its full use that included even a marriage proposal…

12,500 Total Users

RaceJoy had close to 12,500 people use its tracking and cheer features for the Flying Pig Marathon, Half Marathon and 5K. Runners and their friends and family showed how receptive they were to newer technology and shared their experience.

Picture2

I ran my first half marathon this weekend at the Flying Pig in Cincinnati. RaceJoy enhanced the experience so much by helping my cheering crowd know when I was coming their way! It also helped me worry less about looking for them in the crowd, afraid that they’d miss me. I loved that it recorded my EXACT time, because it kept me from having to look at my watch as I cross the finish line, potentially ruining my finisher picture. 

Thanks so much!  — Kelly May

 

reviews

One of the key features in RaceJoy is live phone tracking where friends and family can see where the person is in real-time as shown below.

track    track2

119,000+ Pig Alerts 

RaceJoy issued the most GPS Progress Alerts to date for a single race event at the Flying Pig Marathon with more than 119,000 alerts being issued as participants reached mile points on the course. We renamed these as “Pig Alerts” for the occasion and they are sent as in-app notifications.

These are progress updates that are based upon the race participant’s location on the course and are issued out at every mile, and provide elapsed time, pace and estimated finish time. The participant receives them in audio format and the supporting spectator receives a RaceJoy Cowbell sound notification and notification on the screen.

posts
Participant Auto Postings of Pig Alerts on Twitter

 

17,500 Cheers

Cheers were flying at the Flying Pig Marathon, which demonstrates the excitement around this race and the great interaction that was going on race weekend. Of these 17,500 cheers, people sent 3,000 custom text-to-cheers. These are cheers people can type in and have instantly delivered in audio form to the participant. Some custom cheers sent included: “I can hear the pig starting to squeal”, “You are getting closer to the pig. Oink.”, and “On your left, opposite blue floppy balloon things and the pig.”

We loaded in special fun pig cheers just for the race and the top pig cheer sent was the “Sexy Pig Song” and then the “Look Flying Pig” cheer.

picture3

Engage Those Legs

legs
Supporting friends and family of the newly engaged couple!

We love to hear stories of how people use RaceJoy to help them, and wanted to share a special one. This was from Lauren who was running her first full marathon and along the way began to see that she was being proposed to by the man of her dreams.

“The Flying Pig was my first full marathon, and my boyfriend suggested we each download RaceJoy so he could keep up with where I was throughout the course. What I didn’t know was that almost twenty of our friends and family had also downloaded it and were stationed throughout the last ten miles, holding signs, knowing when I was close by. This app was a critical piece of “Operation: Engage Those Legs”, and I couldn’t be more grateful! This past weekend, I achieved a huge physical milestone and said “Yes!” to marrying the man of my dreams. You guys rock!!”

engage

Congratulations Lauren and Flynn. May you be showered with blessings and joy in the years to come!

One Last Pig Alert:

On behalf of all the runners, supporting family and friends and RaceJoy, a huge shout out goes to Cincinnati, Inc. who sponsored RaceJoy. And to race organizers of the Flying Pig Marathon who showed openness to new innovation and went the extra mile to spread the word. Runners and friends – we will cheer you at the next race! 

Offer RaceJoy at Your Race

review4

Participants: if you have a race you’d like to use RaceJoy at, please let the race know. We just need their electronic course map.

Race Organizers: RaceJoy offers affordable buyout options and a free-to-the race option where participants and spectators pay 99 cents for RaceJoy’s features. More information can be found here.