Transaction Amounts in Dashboard

As promised last week, transaction dollars are now showing in the dashboard:

Screen Shot 2017-11-06 at 11.56.56 AM

And, there is attribution for where the registration came from for Emails. As the note says, web referrals (the website source like Facebook, Google or will be coming soon!

In the above example, we know that $1,315 was processed on 84 registrations in the past 7 days, and $660 and 40 of those came from the EMail that was done (on 11/1 because you can see the spike in registrations).

Race Analytics Dashboard

The Race Analytics Dashboard has released a flurry of new capabilities to help races understand their promotion, demographics, registrations and transactions better. (You may also have noted the nice progress on the overall User Experience of the race dashboard with the new fresh colors.) There are now more than 15 graphs giving you a quick snapshot of al of the important parts of your race. The main dashboard now gives you 4 main options:

  • Overview
  • Transactions
  • Demographics
  • Registrations

Screen Shot 2017-08-25 at 8.29.16 AM.png

The Overview page today shows a quick view of Pageviews on your race website and registrations. There is drill down today on web sources for page views by clicking on the green line. This page will expand significantly over the coming weeks to show more source information along with registration and transaction impact of those sources (like email, referrals, Facebook ads, etc.)

The Transactions pages show drill down and Year over Year reports for the total Transactions processed:

Screen Shot 2017-08-25 at 8.21.57 AM

The Demographics graphs show Registrations by:

Screen Shot 2017-08-25 at 8.15.58 AM.png

The heatmap allows you to drill down and see individual zipcode counts:

Screen Shot 2017-08-25 at 8.17.14 AM.png

Registrations show the following drill-down graphical reports:

  • Giveaways
  • Question Responses
  • Registration periods
  • Revenue by Event
  • Imported Registrations
  • Day of Week
  • Time of Day

Screen Shot 2017-08-25 at 8.19.27 AM.png

The combination of the RunSignUp Analytics Engine and our expanded team working on User Experience is bringing new ways for races to understand your customers better.

View Races Options

Screen Shot 2016-04-18 at 10.07.32 PM.pngWe have added a new settings option (the little rotating gear next to the Menu in the upper left of your Race Director Dashboard) for race directors and partners who manage more than one race.

The new option allows you to select which races you see in the “My Other Races” on the right of the top of your race director dashboard.

Screen Shot 2016-04-18 at 10.12.08 PM.png

The options are:


This is useful for partners who want quick access to flip between races they commonly access.

RaceJoy Ready Your Race in 3 Simple Steps!

Any race can now easily offer advanced course tracking, GPS-based progress alerts and cheer sending with three simple steps through RaceJoy’s website. RaceJoy’s basic option is free to the race – participants and spectators pay a minor 99 cents per race in-app fee. Its no wonder we have a flood of races getting their events enabled in RaceJoy! Make sure your race is not missing out on offering an innovative race day experience.PhoneTrakPhone_Tilt

To get your race loaded into RaceJoy, just go to RaceJoy’s website and select Offer RaceJoy. The Set Up wizard will walk you through the rest, starting with adding a brief race summary and basic race information, then enabling your courses and loading your course map(s).Picture1

3 Steps for Advanced Runner Tracking:

  1. Create Race
    • Load your race information such as the race date, location, start time, race summary, race URL, course details and official race logo.
    • Add your event/course(s): Such as marathon, half marathon, 5K, etc.
  1. Enable Your Events
    • Select the courses you’d like to enable in RaceJoy.
  1. Add Course Map(s)
    • Upload a KML or GPX version of your event/course(s) so RaceJoy can build an interactive course map.
    • Customize your map with points on the course like water stops and entertainment.
For those who need assistance, we’ve added some helpful how-to videos for map building and exporting files.Picture1

You are all set after loading your course map! RaceJoy will send an email notification when the race is RaceJoy Ready. This typically takes about two weeks.

Just make sure if there are any changes to your course prior to race day, to modify your map(s) in RaceJoy so that your participants have a positive experience on race day. Most importantly, use the tools in the promotion corner to let your participants know tracking is available for your race.

Buyout Option: Free Runner Tracking & Cheers

You can purchase the buyout to offer RaceJoy’s features for free to an unlimited number of participants and spectators. This is a great opportunity for a sponsor to be recognized through extra custom promotion opportunities within RaceJoy.

If you purchase the buyout, you can then add Custom Options, including:

  • Unlimited linkable banner ads
  • Custom GPS progress alerts (issued every mile)
  • Branded and customized Facebook and Twitter user postings

You can load your graphics and content upon creating your race or come back and adjust this as you secure sponsors.

For more information about the buyout, please view our RaceJoy Flyer. To learn about all the great sponsorship placement opportunities in RaceJoy, view our Sponsor Flyer.

RunSignUp Races 

RunSignUpLogoIf you use RunSignUp registration services, you have it even easier because your race information is automatically pulled into RaceJoy! Simply go to your Race Dashboard and then click RaceJoy Setup and choose the events you’d like to enable in RaceJoy. If you opt for the buyout option, you have flexible payment options to choose from.


Buyout Pricing

RaceJoy’s buyout option is even more affordable now with our 20% discount being offered to races who purchase the buyout from now through March 31, 2016. Pricing varies and is based upon the number of participants and the course distance:

Flat Buyout Pricing Discount (Total Participants Across All Events)


Together we are changing the race experience!