Introducing RaceJoy’s Real –Time Progress Board Monitoring!

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RaceJoy introduces a real-time progress board as part of its Race Day Monitoring System, continuing to provide the new technology breakthroughs for race organizers. Race organizers and timers can now use RaceJoy to monitor the progress of individuals and relay teams as they complete milestones or exchange points on the course in a grid view. Races can also use this to project a leader board to a large screen at the race site to showcase participants using RaceJoy’s live tracking.

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Recently, the Peak to Brew Relay, the Northeast’s longest most scenic overnight team relay race at 220+ miles, used RaceJoy’s new progress board to monitor the progress of relay teams as shown above. This is especially helpful to see which teams have completed segments along the course.  RaceJoy’s progress board can be filtered and sorted to focus in on specific milestones on the course. It can also be exported into an Excel spreadsheet for further analysis of the data.

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To use the progress board, go to your race monitoring page from your RaceJoy access page, select Course Actions, then Progress Board.

Play to see how to view your leaderboard and export the data:

The progress board is one of many features RaceJoy offers events to help manage race day. Another recently introduced feature RaceJoy offers is the ability to issue off-course alerts to participants in audio format. This feature is especially helpful for trail races and ultra-distance races and relays. The Peak to Brew Relay activated this feature and it was especially helpful for participants during this challenging course and helped keep participants on course as shown below.

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Interested in offering RaceJoy? Contact us at info@racejoy.com. Check out our website or go to your RunSignUp dashboard to enable. Please note that we require a minimum two-week lead time prior to the event and an official, electronic version of the course (KML/GPX file preferred).

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RaceJoy Keeps Runners on Course

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Burning River Offers Live Tracking and “Off Course” Alerts to Runners

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An exciting, 100- and 50-mile solo run and 100-mile relay held in Northeast Ohio, the Burning River Endurance Run & Relay travels through several of the region’s most scenic areas, including the Cuyahoga Valley National Park, and the Cleveland and Summit Metro Parks. This year, the race organizers of Burning River offered RaceJoy so that runners could be tracked based upon their actual location by supporting friends, family and the race operations team. Race organizers took things a step further and activated RaceJoy’s Off-Course alert system to help ensure participants stayed on course throughout the 100 miles.

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According to Burning River’s race director, Jim Christ; “If you are going to run 50 or 100 miles, it is a basic need for you and your support crew to know you are on course and your exact position. We are grateful to have the opportunity to provide RaceJoy to our participants. It truly helps increase the participant’s chances of completing a very challenging, long distance, endurance event. ”

RaceJoy’s Off-Course Alerts are available for race organizers using the Race Day Monitoring system and helps them to identify any trouble spots on the course, including the potential for tampering of course directional signage. Burning River, was the first to enable this where the participants could receive these off-course alerts straight from their phone in audio format.

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Burning River Run Well-Placed Course Markings

The Burning River Run and Relay is very well marked and race organizers take extra care to position well placed markings along the course. However, in longer distance routes like this, organizers are concerned with the safety of participants and want to provide a positive experience. Participants can get tired, distracted or find themselves in the “running zone” and they may not be as alert or paying close attention to their surroundings. So, the Burning River organizers chose to turn on RaceJoy’s Off-Course alerts to help guide any participants that accidently went off the course route.

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Ohh! Look at that!

Runner: misses turn while connecting with the wildlife.

RaceJoy: “You May Be Off Course”

(Fake Race News)

The alert notifies participants that they are off course by issuing the following audio warning. Participants can then access the course map in RaceJoy to see exactly where they need to go to get back on track.

Play to Hear the Alert

 

Off-course alerts are a standard feature included in RaceJoy’s Race Day Monitoring system. Organizers have the option of issuing these to participants’ phones when they go off course and simply need to request it be enabled and confirm the accuracy of the course map. From the monitoring system, if a participant is off course, the race organizers can also choose to type a custom message that is played instantly in audio format to let the participant know how to get back on course (i.e. “Tom, you need to go to the left to get back on the course. Look at your map in RaceJoy”).

At this year’s Burning River, approximately 500 runners used the app to be tracked by 1,500 supporting family and friends. That’s an average of 3 spectators per runner!

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Those spectators showed their support with more than 4,000 audio cheers being delivered. People really enjoyed using RaceJoy. Here is one of the many responses we received:

This was my first 100-mile distance and first time using RaceJoy and it all went perfect!  

The only finish time I had in mind for my first 100 was to beat the time cap of 30 hours and be able to finish, I ended up finishing in 25:11!  I got the biggest kick out of the cheers that family and friends sent me throughout the race!   I’m sure I didn’t hear all of them with my phone on my back in my waist pack, but I heard a lot of them!  I must have heard “Can’t touch this” at least a half a dozen times and it made me smile each time!  Hearing “It’s a lovely day for a walk in the park!” gave me a chuckle and hearing Mickey Mouse say, “Dreams really do come true!” brought a tear to my eye!! 

I absolutely loved the app and my friends and family did too, they knew when to expect me and it freed up their day to do other things in between meeting me at aid stations, like eat and sleep!  Even my friend’s 3-year-old son had fun watching the beeping dot go across the screen, his mom said he was obsessed with it and when he woke up Sunday morning, the first thing he told her was he wanted to check and see where Tracy was at!  

Thank you for adding to my wonderful race experience!  

 Best,
Tracy Finn

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RaceJoy’s GPS progress alerts were sent at every mile with information like current location, pace and estimated finish. There were 36,000 progress alerts issued over the course of the weekend!

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In addition to PhoneTrak, race organizers took full advantage of RaceJoy’s capabilities by delivering real-time BIBTAG race-timing split information at eight key checkpoints along the course as the race proceeded. These were delivered through the Race Day Results platform along with official scored results. This is provided at no-charge for RaceJoy events.

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Immediately after the race, participants were able to view their official race results in RaceJoy. Results were available by course option and then by overall finishers and age group divisions.

We were super impressed with how race organizers, Western Reserve Racing, fully embraced RaceJoy’s features! Thank you, Western Reserve Racing, for including RaceJoy again at this year’s event and congratulations finishers on an amazing race! What a challenge you took on and completed! You did it!

Check out Western Reserve Racing’s upcoming races here.

RaceJoy Ready Your Event

If you’d like to add your event to RaceJoy, you can do so by going to our website or your RunSignUp Dashboard. Please note that we require a two-week minimum load time prior to the race date and an electronic version of your course map (KML/GPX format).

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Get the Scoop on the RaceJoy Tools Available for the Race Operations Team!

We’ve taken RaceJoy’s foundational live Race Day features that are focused on the participant experience and repurposed them to provide powerful information for race operations.

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The key features available for Race Organizers are:

Tracking:

  • In-app live GPS tracking of race operations team

Monitoring:

  • At-a-glance view of race operations and participants on the course
  • Performance stats at your finger tips
  • Off-Course Alerts
  • Participant Route Replay

Communications:

  • In-app audio messaging through Send-a-Cheer
  • Direct audio messaging to participants and race operations
  • Race News communications tool

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So how can some of these tools help you? Read below for a short synopsis and watch this video for detail on how to get the most out of RaceJoy’s innovative and interactive features for the race management team.

 

Live Tracking

Available during race hours, race organizers have the ability to use RaceJoy to track the race operations team – for example, the lead and tail vehicles, the race director and emergency personnel. You can do this through the app so you have the flexibility to freely move about on race day, while staying connected and informed.

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Monitoring

Another way to track the race operations team is through the monitoring system on your RaceJoy dashboard.  From this system, you can also track participants who are using RaceJoy. The Race Day Monitoring System provides an at-a-glance view of those using RaceJoy and the ability to instantly access performance information like pace and estimated finish time. You can also access global stats like how many people have passed certain milestones.

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Through the monitoring system, race organizers can also receive off-course alerts when a participant goes off course. This is helpful in understanding problem areas on your course for next year. Another feature of the monitoring system is the participant route replay. This is a valuable tool for verifying the path a person took and is often used as a backup when issues occur with bib tags not reading at the timing points along the course.

 

Communications

Through RaceJoy, race organizers have the ability to instantly communicate with race operations and with participants in a number of ways.  Race operations using RaceJoy can send instant audio messages through the Send-a-Cheer section of the app. By using text-to-cheer, you can send custom messages that will be played in audio format within seconds of sending.

Similar to the in-app audio messages, race organizers can also send individual audio messages to specific race operations personnel or to specific race participants through the monitoring system. You can also select more of a mass audio delivery such sending to the entire race operations team or to all those that are doing a specific course, like a marathon.

Race organizers also have a Race News System with RaceJoy, where important race news can be issued on a mass scale to anyone who enters the event in RaceJoy, including participants, spectators and race operations personnel. These are sent out as in-app notifications and appear like text messages. These alerts can be pre-scheduled or sent out instantly.

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If you’d like to know more information about how to use these tools, please Watch the video here.

Let us know if you have any questions about how you can get the most out of RaceJoy. We are happy to help! Send emails to info@racejoy.com.

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RaceJoy Announces Off Course Alerts

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We are very excited to share the latest RaceJoy innovation – off course alerts! This will help race organizers to manage race day operations by seeing if they have a trouble spot on the course and help keep participants on the course route. Races can also request to have off course alerts issued in audio format to participants. We’ve launched this feature to respond to concerns shared with us from trail and ultra distance races. More information about this new feature is available in this press release.

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