RaceJoy Goes Extreme in Alaska!

Picture1.png

This past weekend the inaugural Alaskaman Extreme Triathlon took place and was the first race in Alaska to provide RaceJoy’s advanced tracking and cheers. Offering one of the most challenging and breathtaking extreme triathlons in North America, this new race experience is sure to be on the top of serious athletes’ bucket lists.

Picture2.png

Alaskaman caps the event at 315 participants and takes athletes on an epic journey through the cold, crisp and clean waters of Resurrection Bay, along the beautifully scenic and mountainous passages of the Seward Highway, and up the extreme trails of Mount Alyeska over one of the hardest run courses in the sport. The swim-bike-run course length is approximately 144 miles in length with a total gain of 10,100 feet between the bike and run courses. Given such a challenging course, not all complete the tough terrain. There was a total of 153 finishers who fully earned their finishing medal!

Picture3.png

Quickly becoming known as one of the most challenging one-day endurance triathlon events in North America, safety was a key concern for race organizers. The Alaskaman required each participant to have their own support crew and to use RaceJoy so race organizers could use RaceJoy’s monitoring system to live track athletes on the course. Participants are also required to have an escort during the last seven miles of the run. Clearly, this is not your average race!

Picture4.png

More than 200 participants used RaceJoy’s live tracking and 2,200 spectators tracked participants and sent 3,500+ cheers through the app to offer encouragement and support. This 11 spectators per participant ratio is a record for RaceJoy where typically participants have about two people supporting them in RaceJoy.  This unique and significant achievement drew many family and friends to share in the experience and cheer on their athletes

Picture5.png

 Participants received audio progress updates every five miles that included information like pace, elapsed time and estimated finish time. The supporting family and friends received these as in-app notifications. RaceJoy issued 81,080 progress alerts at the Alaskaman Extreme Triathlon – for its first year, that is an extreme amount of progress alerts!

Picture6.png

Much like the live-tracking in the app, RaceJoy’s monitoring system provides race organizers with an at-a-glance view of participants as they move along the course. The monitoring system also alerts the race organizers if anyone has gone off-course during the bike or run portions of the triathlon. They were also able to see how many participants had crossed specific milestones along the course and then drill into individual participants to see their performance information. Organizers could send instant audio messages through RaceJoy to individual participants, if needed.

Picture11.png

Prior to race day, race organizers did an excellent job of communicating and educating the athletes about RaceJoy so that participants could make full use of RaceJoy’s features, including the need to use a portable battery as a backup. As a safety precaution RaceJoy was listed on the Alaskaman website as a mandatory piece of equipment on both the bike and run portions of the course.

Picture7.png

In the weeks leading up to the race, the race organizers also posted to social media about the use of RaceJoy, encouraging participants to gain familiarity with the app before the night prior to the race. The organizers themselves did tests on the course using AT&T, Verizon and T-Mobile to gauge cellular coverage on the course, and posted a Cellular Coverage Map to notify participants and spectators.

Picture8.png

The Alaskaman Extreme Triathlon race management team is clearly dedicated to creating a very unique challenge for athletes on an amazingly beautiful, but tough course. Thank you for including RaceJoy in your inaugural year! And a huge CONGRATULATIONS to all the finishers!

Picture9.png

Race Organizers

If you’re interested in enabling your event for RaceJoy, visit our website or your RunSignUp dashboard to learn more or request a demo at info@racejoy.com. Please note we require a minimum two-week lead time before the race date and an electronic version of the course map (KML/GPX format preferred).

RaceJoy Transitioning to “Free Only” Experience for Participants and Spectators

RunSignUp is changing RaceJoy’s business model to offer a “free only” experience for participants and spectators. Previously, race events were able to either purchase the buyout option or choose a consumer model where the participant and spectator paid an in-app upgrade fee of 99 cents for RaceJoy’s features. Key user features include continuous live tracking, GPS-based progress alerts and cheer sending.

The consumer model option will be phased out by the end of 2016 and will only be available for 2016 events that have already been loaded into RaceJoy. Going forward, race events that wish to have RaceJoy’s innovative race day experience will be required to offer the experience as a free service by purchasing the buyout option. RaceJoy’s pricing is set to be affordable for any race and includes significant value for the race itself.

picture1

Why are we doing this?  

Consistent Experience

There are many reasons that led to the decision to move to this free-to-consumers model. One of the main motivations is to ease user confusion and potential frustration – participants and spectators are often confused when some races are providing free tracking and cheers and others are not. Having a consistent, “always free” app will help overcome this.

Affordable Innovation

Participants are expecting some type of tracking to be provided and RaceJoy offers the most innovative solution in the industry. The buyout price is competitively set so that any race can afford to purchase the buyout or have a sponsor cover the cost.

Higher Engagement

In addition, those races that choose the buyout can more easily promote the availability of RaceJoy to all of their participants and spectators. We have seen much wider adoption and better feedback for races who offer a free option.

Race Value

Another key reason for this adjustment is that RaceJoy is offering a lot of value not just to the participants and their supporting family and friends, but for the race as well. From sponsor promotion to race day monitoring, we are continuing to build and expand the features that help race operations. All of this requires significant resources in development and support. Some key offerings available through RaceJoy for the race and sponsor include:

Race Day Monitoring:

The RaceJoy Race Day Monitoring tool provides organizers with the ability to track runners/cyclists and operational staff live from a web console and have immediate access to information to manage race operations and respond to race day conditions. See more about this tool by reading this blog… 

Value for Sponsors:

RaceJoy provides a powerful way to provide sponsor promotion with a highly engaged and expanded audience through in-app advertising and branding opportunities.

picture4

Race Promotion:

RaceJoy provides an opportunity for the race to attract more registrants and to reach each participants’ network of family and friends through its race listing in RaceJoy, social media promotion and through every GPS-based progress alert issued on the course.

picture2

Race Operations Management:

RaceJoy offers the ability for organizers to track the location of key race operations like the Lead and Tail vehicle and to communicate with them. And, the Race News Alert system makes for a very useful emergency communications tool, and to inform races about race day changes or key information like parking and packet pickup.

Picture3.png

And yes, all of this is included in the buyout price. So, not only are races able to offer the most advanced form of tracking available in the market, they are able to then use this to help with their own management of race day.

Thank you, race organizers, for embracing RaceJoy and providing a one-of-a-kind race day experience and for your dedication to quality and innovation. Together, we are changing the race experience!

You can view additional information about offering RaceJoy here.

RaceJoyMan.png

New RaceJoy Race Day Monitoring System

monitoringvisual

We are very excited to share that our first version of RaceJoy’s Race Day Monitoring system is now available for race organizers who offer RaceJoy’s live tracking! Organizers can track runners/cyclists and the race operations team live from a web console and have immediate access to information to help them manage race operations and respond to race day conditions.

picture1

Organizers are able to see the exact location of its race operations team, including the lead and tail vehicle, and other key personnel. In addition, with a click of a button, organizers have a global view of participants out on the course, and access to the number of race participants who have passed certain milestones to better project the support needs on the course. Individual race participant progress information, including location, pace and estimated finish time is provided for every participant who uses RaceJoy.

Race organizers can also bring their race field to life for those who are on the race grounds by projecting the view of race participant’s traveling the course to a large screen display at the race site.

Soon to be released features include Off Course Alert System and Participant Replay. RaceJoy’s new Race Day Monitoring System is included with RaceJoy’s buyout option at no additional charge.

See the press release for more information…

RaceJoy Releases Split Pace Alerts!

RaceJoyMan.png

RaceJoy is rolling out split pace alerts for those using GPS-based progress alerts. RaceJoy’s progress alerts are typically issued at every mile for running and walking events and every five to 10 miles for cycling and longer distance events. The alerts include information like location, elapsed time, overall average pace, estimated finish time, and now, current split pace time between the course points.

picture1

Users of RaceJoy have requested this feature be added so they could manage their performance during the race. By providing real-time split pace information participants can gauge if they need to slow down or pick up their pace to meet personal race goals.

picture1

The alerts RaceJoy issues are sent to participants in audio format. Click to hear a sample!

Play a Sample Alert:

RaceJoy offers many other interactive race day features, including live, real-time participant tracking on the race’s official course.

Spectators also receive progress alerts for tracked participants. These are provided as in-app notifications.

picture2

Other race day features include Send-a-Cheer, allowing supporting family and friends to send fun, motivational cheers, NearMe alerts and MeetUp. To learn more about all the race day features available in RaceJoy, download the app to begin exploring today.

Many of RaceJoy’s features, like the new current split pace, come from the participants sharing their needs for race information and ideas about race day interaction. Feel free to share any of your ideas by sending an email to rockstar@racejoy.com.

Together, we are changing the race experience!

picture3

RaceJoy Overview Video for Race Organizers

Below is a new video we just put out that provides an overview of RaceJoy for race organizers thinking of offering advanced runner tracking for their event. The video is about 12 minutes and covers RaceJoy’s key features of live continuous tracking, GPS-based progress alerts and cheer sending. It also covers the additional value the race receives, including race operations management features, news alert system, sponsor advertising and race advertising. Many races will have a single sponsor cover the cost for RaceJoy and this video is a helpful tool to use with potential sponsors.

Click Below for the Video:

DonnaTent.png

A how-to video for participants and spectators will be available soon!
Please see RaceJoy’s Website for additional information or send us an email at info@racejoy.com.
Picture1
We look forward to changing the race experience with you!

Kensington Marathon Delivers Mobile Results in RaceJoy!

2016 KM Logo-01

­­­­This past weekend the Kensington Marathon in Milford, Michigan offered RaceJoy as part of its service for participants and spectators. Runners and supporting friends and family were treated to RaceJoy’s advanced GPS tracking, every mile progress alerts and cheers. In addition, the race delivered scored results through RaceJoy providing participants with quick and convenient access to their finisher information.

kensingtonphone.png

The Kensington Marathon is one of the first races to offer RaceJoy’s mobile delivery of results through RunSignUp’s Race Day Results and uses Agee Race Timing for scoring the event. At this year’s race, organizers took advantage of delivering results through multiple platforms – including the race website, RunSignUp’s site, and now through mobile with RaceJoy.

RaceJoy’s mobile results are displayed in a user-friendly way, allowing participants to quickly see Overall Results, Age-Group Division results, and Individual results. This creates an efficient way for timers and race organizers to get results data out to finishers. Especially since one of the first things people tend to do after a race is look at their phones!

results

Supporting spectators, both onsite and from the convenience of their homes, were also able to track participants in real-time with RaceJoy’s live phone tracking feature. RaceJoy’s live tracking allows spectators to see exactly where a runner is during the race by tracking the participant’s phone and displaying their location in an interactive view of the course.

track

Participants and spectators could also receive RaceJoy’s GPS-based progress alerts that were sent out at every mile! These updates include performance information like pace, current location and estimated finish time. RaceJoy issued almost 2,300 progress alerts across the multiple courses!

alert

Participants have the option to post these alerts in real-time to their personal Facebook and Twitter walls.

fb

Friends and family sent hundreds of cheers in RaceJoy, including personalized text-to-cheers, over the course of the weekend! What great encouragement from friends and family!

The Kensington Marathon is organized by Ribbit Running Company. Special thanks to Ribbit Running Company for embracing RaceJoy and its new results technology!

The delivery of mobile results in RaceJoy is available for RunSignUp’s events that use its Race Day Results solution. See this press release for additional information.

RaceJoy

If you would like to offer RaceJoy at your race event, Add a Race on our Website or through your RunSignUp dashboard. Please note: we require a minimum two week lead time and an accurate electronic course map (KML/GPX format).

 

RunSignUp Race Day Results Now Available in RaceJoy

Immediate Scored Results Delivered through Mobile Platform

phones

RunSignUp announces the delivery of mobile results through its industry-leading tracking app, RaceJoy! RunSignUp customers who utilize its Race Day Results solution can now efficiently deliver chip timed scored results through RaceJoy’s mobile platform – in addition to RaceJoy’s interactive race day features such as live tracking, GPS-based progress alerts at every mile and cheer sending. The future of race timing is to combine Gun, Chip and GPS results. Click here to view the press release.