Participants Respond to RaceJoy at HAP Crim Festival of Races!

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Every August, the City of Flint comes to life as thousands of runners, walkers and fitness enthusiasts take part in the HAP Crim Festival of Races. A weekend-long celebration, the courses take racers through some of Flint’s most beautiful neighborhoods and challenging hills, with legendary entertainment and encouraging spectators all along the way.

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The race organizers of the Crim Festival of Races rolled out the red carpet in its offerings, including the biggest celebration of the year with music, dancing, food and fun. This year participants and supporting family and friends were treated to RaceJoy’s race day app courtesy of Walmart.

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The festival offers a 10-mile, 8K, 5K and 1-mile option for runners and walkers and a 10-mile bike event. Close to 10,000 runners and walkers crossed the finish line on Saturday. Participants and spectators made full use of RaceJoy for tracking along the course and cheer sending.

Listen to one of the top cheers sent at Crim Festival of Races:

We thought we’d let the participants tell you what their experience was using RaceJoy at the Crim Festival of Races:

Thank you for providing this service! My husband who isn’t able to attend races with me was so excited to be able to follow my event! He even called my sister to tell her when to expect me at the finish as I crossed the 9-mile mark lol.

Thank you again and we look forward to using this app and service again. 😊 

– Beverly K.

The RaceJoy app was AMAZING!!! It kept me on pace and it made it seem like I had a personal coach with me the entire race. It was also so much fun to have my daughter track me from Chicago and send me lots of inspirational messages and cheers. Thank you for helping me achieve my 10-mile PR at age 51.

– Deborah G.

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I used your app for the Crim yesterday, and was pleasantly surprised. Easy to use and I LOVED the mile marker updates. They really helped to ensure I was on pace. Will use again!

–  Lori D.

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What a weekend! The Crim was my first experience using RaceJoy, and I loved it! It was so fantastic “starting the race” then just going out and doing my thing. Several from our Playmaker’s group had PR’s. I received cheers in the app throughout the race, and that was very cool as well. The mile progress rates were really neat! It was nice to see the projection of where I would finish.  

Thank you RaceJoy for this tremendous app. I highly recommend it to all my fellow racers.

Archie H.

Through the app, supporting family and friends could track up to 50 participants live as they moved along the official course map. Close to 20,000 progress alerts were issued providing real-time updates on participants’ progress on the course.

Click to Watch RaceJoy’s Live Tracking:

Thanks to all of you for your supportive emails and app reviews. We love that you loved RaceJoy! And special thanks to race organizers and Walmart for bringing the RaceJoy experience to the HAP CRIM Festival of Races!

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Interested in Offering RaceJoy?

Check out our website or your RunSignUp dashboard for more information and to RaceJoy Ready your event. Or contact us at info@racejoy.com to request information or a product demo.

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Introducing RaceJoy’s Real –Time Progress Board Monitoring!

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RaceJoy introduces a real-time progress board as part of its Race Day Monitoring System, continuing to provide the new technology breakthroughs for race organizers. Race organizers and timers can now use RaceJoy to monitor the progress of individuals and relay teams as they complete milestones or exchange points on the course in a grid view. Races can also use this to project a leader board to a large screen at the race site to showcase participants using RaceJoy’s live tracking.

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Recently, the Peak to Brew Relay, the Northeast’s longest most scenic overnight team relay race at 220+ miles, used RaceJoy’s new progress board to monitor the progress of relay teams as shown above. This is especially helpful to see which teams have completed segments along the course.  RaceJoy’s progress board can be filtered and sorted to focus in on specific milestones on the course. It can also be exported into an Excel spreadsheet for further analysis of the data.

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To use the progress board, go to your race monitoring page from your RaceJoy access page, select Course Actions, then Progress Board.

Play to see how to view your leaderboard and export the data:

The progress board is one of many features RaceJoy offers events to help manage race day. Another recently introduced feature RaceJoy offers is the ability to issue off-course alerts to participants in audio format. This feature is especially helpful for trail races and ultra-distance races and relays. The Peak to Brew Relay activated this feature and it was especially helpful for participants during this challenging course and helped keep participants on course as shown below.

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Interested in offering RaceJoy? Contact us at info@racejoy.com. Check out our website or go to your RunSignUp dashboard to enable. Please note that we require a minimum two-week lead time prior to the event and an official, electronic version of the course (KML/GPX file preferred).

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RaceJoy Keeps Runners on Course

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Burning River Offers Live Tracking and “Off Course” Alerts to Runners

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An exciting, 100- and 50-mile solo run and 100-mile relay held in Northeast Ohio, the Burning River Endurance Run & Relay travels through several of the region’s most scenic areas, including the Cuyahoga Valley National Park, and the Cleveland and Summit Metro Parks. This year, the race organizers of Burning River offered RaceJoy so that runners could be tracked based upon their actual location by supporting friends, family and the race operations team. Race organizers took things a step further and activated RaceJoy’s Off-Course alert system to help ensure participants stayed on course throughout the 100 miles.

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According to Burning River’s race director, Jim Christ; “If you are going to run 50 or 100 miles, it is a basic need for you and your support crew to know you are on course and your exact position. We are grateful to have the opportunity to provide RaceJoy to our participants. It truly helps increase the participant’s chances of completing a very challenging, long distance, endurance event. ”

RaceJoy’s Off-Course Alerts are available for race organizers using the Race Day Monitoring system and helps them to identify any trouble spots on the course, including the potential for tampering of course directional signage. Burning River, was the first to enable this where the participants could receive these off-course alerts straight from their phone in audio format.

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Burning River Run Well-Placed Course Markings

The Burning River Run and Relay is very well marked and race organizers take extra care to position well placed markings along the course. However, in longer distance routes like this, organizers are concerned with the safety of participants and want to provide a positive experience. Participants can get tired, distracted or find themselves in the “running zone” and they may not be as alert or paying close attention to their surroundings. So, the Burning River organizers chose to turn on RaceJoy’s Off-Course alerts to help guide any participants that accidently went off the course route.

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Ohh! Look at that!

Runner: misses turn while connecting with the wildlife.

RaceJoy: “You May Be Off Course”

(Fake Race News)

The alert notifies participants that they are off course by issuing the following audio warning. Participants can then access the course map in RaceJoy to see exactly where they need to go to get back on track.

Play to Hear the Alert

 

Off-course alerts are a standard feature included in RaceJoy’s Race Day Monitoring system. Organizers have the option of issuing these to participants’ phones when they go off course and simply need to request it be enabled and confirm the accuracy of the course map. From the monitoring system, if a participant is off course, the race organizers can also choose to type a custom message that is played instantly in audio format to let the participant know how to get back on course (i.e. “Tom, you need to go to the left to get back on the course. Look at your map in RaceJoy”).

At this year’s Burning River, approximately 500 runners used the app to be tracked by 1,500 supporting family and friends. That’s an average of 3 spectators per runner!

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Those spectators showed their support with more than 4,000 audio cheers being delivered. People really enjoyed using RaceJoy. Here is one of the many responses we received:

This was my first 100-mile distance and first time using RaceJoy and it all went perfect!  

The only finish time I had in mind for my first 100 was to beat the time cap of 30 hours and be able to finish, I ended up finishing in 25:11!  I got the biggest kick out of the cheers that family and friends sent me throughout the race!   I’m sure I didn’t hear all of them with my phone on my back in my waist pack, but I heard a lot of them!  I must have heard “Can’t touch this” at least a half a dozen times and it made me smile each time!  Hearing “It’s a lovely day for a walk in the park!” gave me a chuckle and hearing Mickey Mouse say, “Dreams really do come true!” brought a tear to my eye!! 

I absolutely loved the app and my friends and family did too, they knew when to expect me and it freed up their day to do other things in between meeting me at aid stations, like eat and sleep!  Even my friend’s 3-year-old son had fun watching the beeping dot go across the screen, his mom said he was obsessed with it and when he woke up Sunday morning, the first thing he told her was he wanted to check and see where Tracy was at!  

Thank you for adding to my wonderful race experience!  

 Best,
Tracy Finn

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RaceJoy’s GPS progress alerts were sent at every mile with information like current location, pace and estimated finish. There were 36,000 progress alerts issued over the course of the weekend!

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In addition to PhoneTrak, race organizers took full advantage of RaceJoy’s capabilities by delivering real-time BIBTAG race-timing split information at eight key checkpoints along the course as the race proceeded. These were delivered through the Race Day Results platform along with official scored results. This is provided at no-charge for RaceJoy events.

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Immediately after the race, participants were able to view their official race results in RaceJoy. Results were available by course option and then by overall finishers and age group divisions.

We were super impressed with how race organizers, Western Reserve Racing, fully embraced RaceJoy’s features! Thank you, Western Reserve Racing, for including RaceJoy again at this year’s event and congratulations finishers on an amazing race! What a challenge you took on and completed! You did it!

Check out Western Reserve Racing’s upcoming races here.

RaceJoy Ready Your Event

If you’d like to add your event to RaceJoy, you can do so by going to our website or your RunSignUp Dashboard. Please note that we require a two-week minimum load time prior to the race date and an electronic version of your course map (KML/GPX format).

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Rock Lobster Relay Rocks RaceJoy!

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This past weekend the 2nd Annual Rock Lobster Relay, a multi-day 200 mile course along the scenic Maine coastline, offered RaceJoy for the second year in a row. 52 teams competed and 614 runners and supporting spectators used RaceJoy over the weekend!

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The Rock Lobster Relay is known for its firsts…

 

This relay is the first of its kind in Maine.

A truly unique experience, the relay is a 36-leg 200-mile course completed by teams of 7 to 12 runners. The race starts in the beautiful town of Bar Harbor on Friday and runs through the night, ending in Portland’s famous Old Port on Saturday. Runners enjoy Maine’s eastern rocky coast in its most beautiful time in the summer, soak up the historic Portland neighborhoods, and wind their way to the finish passing unique stores and micro-breweries.

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Photos from Rock Lobster Relay Facebook Page

 

Rock Lobster Relay is organized by a company first to offer RaceJoy in Maine.

This relay is managed by GiddyUp Productions, a race management company that was the first to offer RaceJoy at a number of events in Maine, including the Maine Coast Marathon and the Old Port Half Marathon.

 

First ultra-distance relay course to use RaceJoy’s newest relay team release.

And, this year, the Rock Lobster Relay claims another first – its participants used the new team release of RaceJoy that provided progress alerts every five miles and included location, team pace, leg pace and estimated finish time. This was the first time RaceJoy had a course of this length use the team progress alert feature and nearly 5,000 alerts were issued over the course for the weekend.

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Over the course of the two days 300 runners opted to use RaceJoy’s live phone tracking feature. This is one of RaceJoy’s most popular features – it allows users to know where team members are at any given time by watching the runner’s blue dot move along an interactive course map in real-time. RaceJoy uses the runners’ phones as GPS trackers, so it shows users the true position versus a simulated location.

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Photo from Rock Lobster Relay Website

For the runners, RaceJoy provided a real-time, interactive map of where the runners were on the ground at all times. This made it easier for teams to meet at transition points.

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Photo from Rock Lobster Relay Facebook Page

Runners also experienced real-time support while they were running the long course from their team members and family and friends through RaceJoy’s Send-a-Cheer feature. 1,300 cheers were sent as encouragement while the runners completed their legs.

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Additionally, RaceJoy provided the race management team a safety tool, providing continual live tracking of runners’ locations during the overnight portion of the course. The race operations team could watch participants through the RaceJoy Race Day Monitoring system or have them loaded into the app on their phones. Through the monitoring system, the race ops team could also view how many teams had crossed milestones along the course to better plan or be alerted if participants were off-course – a concern for many ultra-distance courses with overnight legs.

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Photo from Rock Lobster Relay Facebook Page

Relays are growing in popularity and we see more and more races offer relay options at their events. Relays offer a great way to achieve something with others and to participate in a race you might not do on your own. The team spirit of accomplishing this Rock Lobster Relay was evident and it was great to see the reception from both the relay race organizers and the participants on race day!

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Photo from Rock Lobster Relay Facebook Page

Congratulations finishers and thank you GiddyUp Productions for your continued support of RaceJoy.

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If you’d like to offer RaceJoy to your participants and spectators at an upcoming event, you can easily load your race through RaceJoy’s website or your RunSignUp dashboard. We require a two-week minimum load time and an electronic version of your course map (preferably in GPX/KML format).

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Map Matters

RunSignUp’s RaceJoy recently held a webinar to share information about map matters in relation to RaceJoy’s race day mobile app. Below is a summation of what was covered or you can view the recording here:

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Topics covered include:

  • Why Your Course Matters
  • Map Adjustments
  • Cell Conditions Verification
  • Extra Value:
    • Custom Map Markers
    • Custom Cheer Points

Why Your Course Matters

Your course map is the foundation from which RaceJoy applies a great deal of its technology. RaceJoy uses the path, which is your course map, and then measures participants’ proximity to milestones on that path to issue progress alerts.

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Features like Live Phone Tracking and GPS-Based Progress Alerts are highly dependent on the accuracy of your course map. You want to make sure you have an accurate course map loaded, or participants will appear that they are off course. Furthermore, the GPS progress alerts, which are typically sent out at every mile, include information like location, elapsed time, pace and estimated finish time. If the course map is inaccurate, this information will be wrong, leading to frustrated participants and spectators on race day. The goal with RaceJoy is to have a synchronized experience between what’s happening on the course and in the app.

The most important points on the course are the START and FINISH locations. The locations loaded in your course map should be at the exact actual locations at the race site. If these change, make sure they get adjusted in your map in RaceJoy. You can always call or send an email to support@racejoy.com on race day, if you aren’t able to access a computer.

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To improve the accuracy of your map, you may need to adjust the Start and Finish, and move mile markers in RaceJoy.

Map Adjustments

It is very easy to make course changes at any time all the way through race day. All you need to do is go to your race dashboard and click the Adjust Course Map button. From there, it’s a user-friendly tool to customize and correct the path and any markers by dragging and dropping necessary points. Learn more by watching this video about the Map Building Tool.

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We suggest having your lead vehicles use RaceJoy so you can track them. This will allow you to quickly address any issues with participants going off-course.

Checking Your Cell Conditions

You can use the Try RaceJoy feature to test the cell conditions on your course. This feature allows you to track yourself or someone else and provides freestyle GPS tracking. Races can use Try RaceJoy to drive the course and determine any trouble spots.

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If you have known weak cell areas on the course, we can apply a Poor Cell Zone graphic overlay on the map in RaceJoy to manage expectations. RaceJoy is designed to pick up the connection once the participant enters a functioning cell area.

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Getting the Most Out of Your Map

Customize Your Map

You can customize your map with various markers on the course like water stops, entertainment zones, medic tents, and sponsor locations. This can be done through your RaceJoy dashboard. You can add a label for the marker, a custom description and an icon to appear for that marker. See the webinar video for a quick how to.

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Custom Cheer Points

A new feature with RaceJoy is custom Cheer Points. This allows you to add gamification to your event and is a creative way to engage with participants during the race by delivering cheer messages to participants when they reach certain geographic positions on the course. Examples include sending supportive messages at known tough spots on the course, a congratulations finisher cheer or a sponsor jingle as they pass a local sponsor. You can issue RaceJoy’s pre-loaded cheers, load in your own audio file or type in a message that is then played in audio format.

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See the Map Matters video on how you can add custom Cheer Points to your course.

If you’d like more information about RaceJoy, please email info@racejoy.com or visit our website at www.racejoy.com.

 

May Brings New Usage Records for RaceJoy!

Part One!

Record Usage over One Race Weekend and One Race

We are seeing record RaceJoy usage on multiple fronts in this popular running month of May! This is a three part series demonstrating the full adoption of RaceJoy’s innovative race day technology.

First up is the record for overall usage over a single race weekend and at one race in particular. This involves a massive amount of data flowing instantaneously from RaceJoy, including 342,500+ progress alerts being issued to participants and those tracking them. And that’s not all…

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May 6-7 Race Weekend Records:

RaceJoy Records: Highest Usage, Most Progress Alerts, Most Cheers over one weekend!

The first weekend in May brought record breaking RaceJoy usage at races across the country, including:

These races chose to offer RaceJoy’s live GPS tracking, progress alerts at every mile and cheer sending for participants and their supporting friends and family.

Highest Usage: 39,000+ Participant / Spectators using RaceJoy over the weekend.

Most Progress Alerts: 342,500 Progress Alerts Delivered instantly through RaceJoy.

Most Cheers: 55,000 Cheers Delivered to participants

It was great to see that RaceJoy’s system handled the load without issue and alerts and cheers were issued without delay. 

Record Breaking Usage at Single Race

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Picture3The Pittsburgh Marathon’s participants and spectators used RaceJoy to its fullest and now represents the winning race for most usage, progress alerts and cheers delivered at a single race:

Highest Usage: 12,800 Participants / Spectators used RaceJoy

Most Progress Alerts: 157,500 Progress Alerts Delivered (Glass City Marathon previously held this record)

Most Cheers: 23,500 Cheers Delivered to Participants

 

 

“I ran my first Half Marathon today and used the RaceJoy app for the first time as well. I have to say it was one of the major reasons I made it through. Getting cheers from my friends and family was amazing. Also getting updates on my progress and pace was incredible. My family loved using it to track my progress. I really appreciate this app and how it got me through this huge accomplishment. Thanks!!” – Jessica K.

Runner Up!

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Picture5The Flying Pig Marathon who previously held the record for most cheers was very close on all usage points with:

Usage (so close!): 12,300 Participants / Spectators used RaceJoy

Progress Alerts: 141,800 Progress alerts delivered

Cheers: 19,300 Cheers delivered

 

 

 

“What a fun way to race!!! I really enjoyed having all my family near and far in my “pocket” as I did the Flying Pig Half Marathon. It was so encouraging to see love from all over pouring in as I did my race. I would highly recommend it.” – Becks 

Special shout out to all the races who offered RaceJoy and gave your participants the opportunity to use RaceJoy and the ability to have their friends and family support them during the race. Those 48,000 cheers means a great deal to many of the runners and walkers and helps them to achieve what they set out to do at your event. Also, thank you to all of you who used RaceJoy and for posting your positive reviews to help encourage others to try RaceJoy.

Together, we are changing the race experience!

“I used this app for a half marathon race and enjoyed the mile splits, finish time estimates and (what was really enjoyable) the cheers from family and friends that were tracking me race. I hope other races will consider using this app!”  – Apple App User Review from H. Gaitonde

 

Stay tuned for the Next RaceJoy Record in May: Fastest runner to ever use RaceJoy…

 

First Race to Use RaceJoy’s New Relay Release!    

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RaceJoy’s newest relay release made its debut this last weekend at Ion Bank Cheshire Road Races.

RaceJoy’s latest release breaks new ground for relay teams and runners at this Connecticut race were able to be the first to experience it!

 

Ion Bank Cheshire Road Races

Cheshire Road Races offers a half marathon, a 2-person 13.1 relay and a 5k. A flat and fast scenic course that runs through Cheshire and Hamden Connecticut, the event takes place on significant stretches of the historic Farmington Canal Trail.

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The Cheshire Half Marathon & 5K Foundation was formed in 2012 as a nonprofit to help special needs children. At this year’s event, the signature charities supported by the Foundation were Abilities Without Boundaries, SARAH Foundation, Best Buddies of CT and Cheshire Lions Club – all of which are dedicated to helping children and adults with developmental and physical disabilities.

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Photo from Event Facebook Page

RaceJoy for Relay Teams

RaceJoy’s newest release focuses on providing live tracking and progress updates for a relay team regardless of the number of people in the team.

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Plus, participants at Cheshire Road Races were able to take advantage of two ways to be tracked using RaceJoy:

  1. GPS tracking of each member’s actual location on the course using the live phone tracking feature.
  2. Team progress alerts as members pass over milestones throughout the course using the GPS-based progress alert feature. RaceJoy does this by virtually tying the team members’ phones together.

Individual participant tracking was also available and was fully embraced by runners with more than 4,500 progress alerts being issued!

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RaceJoy’s latest release offers a simplified way to bring real-time performance and split information to the team and those who are tracking them. The key of this release was to allow individuals to carry and use their own phone, versus using additional tracking hardware.

People simply use RaceJoy on race day by selecting the leg they are completing and clicking Start My Leg when they begin their leg. This begins the clock for that leg and automatically issues out progress alerts at every mile for running events and every five miles for cycling event.

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Thank you to race organizers of Ion Bank Cheshire Road Races for including us in this years’ events and congratulations finishers on a job well done!

RaceJoy continues to bring innovation to the race industry and is laser focused on the race day experience. This is just one of the many releases RaceJoy has planned focused on relay teams.

 

Race Organizers: If you’re interested in having your relay event loaded in RaceJoy, check out our website for more information or your RunSignUp dashboard. Please note that we require a minimum two-week load time prior to the race start date and the official course map in GPX/KML format.

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