May Brings New Usage Records for RaceJoy!

Part One!

Record Usage over One Race Weekend and One Race

We are seeing record RaceJoy usage on multiple fronts in this popular running month of May! This is a three part series demonstrating the full adoption of RaceJoy’s innovative race day technology.

First up is the record for overall usage over a single race weekend and at one race in particular. This involves a massive amount of data flowing instantaneously from RaceJoy, including 342,500+ progress alerts being issued to participants and those tracking them. And that’s not all…

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May 6-7 Race Weekend Records:

RaceJoy Records: Highest Usage, Most Progress Alerts, Most Cheers over one weekend!

The first weekend in May brought record breaking RaceJoy usage at races across the country, including:

These races chose to offer RaceJoy’s live GPS tracking, progress alerts at every mile and cheer sending for participants and their supporting friends and family.

Highest Usage: 39,000+ Participant / Spectators using RaceJoy over the weekend.

Most Progress Alerts: 342,500 Progress Alerts Delivered instantly through RaceJoy.

Most Cheers: 55,000 Cheers Delivered to participants

It was great to see that RaceJoy’s system handled the load without issue and alerts and cheers were issued without delay. 

Record Breaking Usage at Single Race

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Picture3The Pittsburgh Marathon’s participants and spectators used RaceJoy to its fullest and now represents the winning race for most usage, progress alerts and cheers delivered at a single race:

Highest Usage: 12,800 Participants / Spectators used RaceJoy

Most Progress Alerts: 157,500 Progress Alerts Delivered (Glass City Marathon previously held this record)

Most Cheers: 23,500 Cheers Delivered to Participants

 

 

“I ran my first Half Marathon today and used the RaceJoy app for the first time as well. I have to say it was one of the major reasons I made it through. Getting cheers from my friends and family was amazing. Also getting updates on my progress and pace was incredible. My family loved using it to track my progress. I really appreciate this app and how it got me through this huge accomplishment. Thanks!!” – Jessica K.

Runner Up!

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Picture5The Flying Pig Marathon who previously held the record for most cheers was very close on all usage points with:

Usage (so close!): 12,300 Participants / Spectators used RaceJoy

Progress Alerts: 141,800 Progress alerts delivered

Cheers: 19,300 Cheers delivered

 

 

 

“What a fun way to race!!! I really enjoyed having all my family near and far in my “pocket” as I did the Flying Pig Half Marathon. It was so encouraging to see love from all over pouring in as I did my race. I would highly recommend it.” – Becks 

Special shout out to all the races who offered RaceJoy and gave your participants the opportunity to use RaceJoy and the ability to have their friends and family support them during the race. Those 48,000 cheers means a great deal to many of the runners and walkers and helps them to achieve what they set out to do at your event. Also, thank you to all of you who used RaceJoy and for posting your positive reviews to help encourage others to try RaceJoy.

Together, we are changing the race experience!

“I used this app for a half marathon race and enjoyed the mile splits, finish time estimates and (what was really enjoyable) the cheers from family and friends that were tracking me race. I hope other races will consider using this app!”  – Apple App User Review from H. Gaitonde

 

Stay tuned for the Next RaceJoy Record in May: Fastest runner to ever use RaceJoy…

 

How to Optimize Your Battery on Race Day: When Using RaceJoy’s GPS Tracking

RaceJoy does a lot to optimize your phone’s battery when using its advanced GPS tracking feature. Our testing has shown that you can expect an average of eight (8) hours of battery life for endurance events when using the RaceJoy’s tracking feature based on average cell conditions and phone battery condition. With newer phones, like Apple 6 Plus and Android phones, our testing has shown RaceJoy’s GPS tracking being used for 18+ hours without a battery backup.

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Each phone, cell provider and the cell conditions of the area play a factor. Your cell provider may not have the same strength of service at the race site as you do at home, and this will deplete your battery at a faster pace. However, there are things you can do to get the most from your battery on race day.

Battery Optimizers

1. Fully charge your phone’s battery prior to the race start

This is an obvious one, but needs to be reminded! Tip: Use car chargers or portable battery charging devices right up to the race start. Wait to turn the tracking on until about 10 minutes before the race starts.

2. Do NOT use Wi-Fi

Most people will connect to Wi-Fi to save on data and to overcome their provider’s limited service for a given area. This is fine when you are stationary, but it doesn’t work well with GPS tracking across race courses. Using Wi-Fi can cause your tracking to turn off as you move away from the Wi-Fi area. Plus, your battery will drain more as you move along the course and your phone attempts to make new Wi-Fi connections. GPS tracking and Wi-Fi technologies don’t mix well right now– so, please make sure you are using your cell provider with RaceJoy’s GPS tracking.

3. Consider a new phone, or a replacement battery

Clearly, this wouldn’t just be for RaceJoy, but it is something we recommend when people are experiencing difficulties with battery life in general. We consistently see that older phones have less battery life than newer phones. The constant recharges over multiple years will deteriorate the battery. In addition, the new phones and software are designed to make more optimal use of the phone’s battery. So, if you are one of those out there with a tiny phone from prehistoric times (as in 3-4 years ago), consider getting a newer phone.

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4. Turn phone off in poor cell zones

Some race courses have poor to no cell service due to the geographic terrain. Your phone will continue trying to get a connection in poor cell areas and this will drain your battery at a much faster rate. We suggest you temporarily turn your phone off in known trouble areas. When races let us know of poor cell zones on the course, RaceJoy will show a red poor cell zone graphic overlay on the map image.

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Ogden Marathon course – runners waited to turn tracking on at Mile 5.

5. Use a portable battery charger

These can be purchased online and are ideal for both participants and spectators. They are lightweight and a good option for those who expect to be out on the course for a longer period of time or who wish to keep other apps running during the event. We’ve tested many different portable battery chargers and prefer the Anker Mini.

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6. Avoid or limit phone camera and video taking when using Live Tracking  

Participants and spectators should avoid using the device’s camera and, especially, video functions. These significantly utilize the device’s battery and should be avoided unless you have a battery backup plan.

7. Turn off other tracking apps.

Some tracking apps have come a long way with optimizing your phone’s battery. However, if you are using a training app that you know drains your battery, it will drain your phone battery that much faster on race day. We suggest you either use RaceJoy or your preferred tracking app.

8. Turn off non-essential applications.

RaceJoy works well with other mobile apps. However, many applications continually pull on your phone’s resources behind the scenes and should be temporarily shut down to prolong your phone’s battery life.

  • Examples: Facebook, Twitter, Email and games. Playing music does not appear to have any significant impact on the phone’s battery during our testing.
  • Apple users: double click your home button and swipe to close applications.
  • Android users: select the Menu button, then Applications, and Running to select those you wish to close.

Battery Drainers

  1. Poor Cell Provider Coverage – Each cell data provider’s coverage is different for a given region and race – some provide strong coverage while others have weaker coverage. We see this change from race to race (AT&T is stronger than Verizon or vice versa). If you are at a race and your cell provider’s service is weak as shown with the number of bars on the top of your screen, then this is going to drain your battery at a much faster rate as the phone re-attempts to make connections. There really isn’t anything you can do to get around this other than be aware and maybe turn off your phone or tracking temporarily if you see the battery is depleting fast.

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2. Poor weather conditions – When there are significantly poor weather conditions this can affect GPS technology and will cause your phone to attempt to make connections with GPS satellites – further depleting your battery. Though, for most weather conditions, this isn’t an issue as GPS technology has improved over the years.

3. Viewing the screen – The more you view your screen, the more your battery will get used. Participants don’t have this issue as much as spectators tracking runners/cyclists. We suggest supporting family and friends have a backup battery plan if they are going to be at the race site.

4. Shorter Distances Drain Faster – RaceJoy is programmed to provide highly accurate positioning for shorter distance events, such as 10Ks and 5Ks. For these events, frequent location updates are transmitted, which will drain the battery at a faster rate.

What’s Using Your Battery?

You can check to see how much each app is pulling on your battery by looking at your phone’s settings area (For both Android and Apple devices, you can find this under Settings > Battery).

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Share any of your battery saving tips by sending them to rockstar@racejoy.com. For more information about RaceJoy, please visit www.racejoy.com.

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New Release of RaceJoy!

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RaceJoy has just released a new version for Apple devices! The new release, version 3.1, rolls out many awesome improvements with new login flows, screen formats, user tips and GPS disconnected audio alerts. We are super excited by these new improvements and think you will be too!

Upon entering the app, you’ll immediately see a difference with a more modern feel to our login flows for both participants and spectators. This was designed to help make setting up RaceJoy for your individualized experience even easier.

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RaceJoy’s many advanced features requires both participants and spectators to set up their phones correctly so that they can engage with one another on race day. You’ll see that, while logging in, users now have the ability to easily set up different features they would like to experience on race day while ensuring proper system setup of their phone.

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You will also find that RaceJoy’s entry pages into each race have slightly changed. We’ve placed buttons to the more commonly used features to the top of the screen and tucked the lesser-used features under a new “More” area.

One aspect that is unique to Apple devices is the need to have users enable certain settings for RaceJoy to function properly. Apple does not allow Apps to override the person’s phone settings, so RaceJoy relies on the user for this. At times some power users turn certain functions off – not realizing this is disabling features like GPS tracking or receiving of alerts. With this release we’ve modified and added screens to help communicate these required settings.

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Confirm your iPhone Settings

In addition, this release of RaceJoy incorporates an audio GPS disconnect message for the race participant if their phone gets disconnected from RaceJoy. This can happen if there is poor cell reception or issues with the person’s phone. The alert is a handy way for users to know something has occurred and that they may need to re-enter RaceJoy to activate tracking.

Finally, another big change is the introduction of RaceJoy’s delivering of scored race results for PhoneTrak races. Up until now, race results have only been available for Featured Races in RaceJoy. Races can now offer official race timed results with the complementing GPS-based progress alerts in RaceJoy. Note: this will only be available for races where race organizers have contracted with RaceJoy for results.

Yes – this new release of RaceJoy is packed with great changes and we hope you like it. There is yet more to come and we will be issuing the Android version by October.

Please send us your feedback and insights to info@racejoy.com. If you experience any technical issues, help us to improve by sending as many details as you can.

If you’d like to be a brand ambassador or product tester, you can Apply Here.