RunSignUp Demonstrates Continued Commitment to Secure Data and Transaction Processing with new Leadership Role

The Electronic Transactions Association (ETA) announced today the launch of a new Payment Facilitator Committee, with Kevin Harris (RunSignUp Chief Finance and Operations Officer) taking the role of Vice-Chair. ETA Press Release:

As noted in the release, the committee “will serve as a resource within ETA as the established, valued experts on payment facilitators, enabling deeper discussions on emerging industry challenges and assessing opportunities. The committee will also serve to consider public policy matters that may affect this constituency.”

As one of only a few hundred registered payment facilitators RunSignUp has taken steps as a company to meet stringent security, banking, VISA and MasterCard processing rules to become an authorized intermediary (Payment Facilitator) between credit card holders (registrants) and races . As such, when transactions are settled for your race, the race proceeds are held in escrow for your benefit with our back end credit card processing company. Funds transfers to you happen accurately and on time by either ACH or check, based on the frequency of payment that you request.

We became a payment facilitator to ensure that we were complying with financial rules and because we think it is the best way to handle your funds. It addresses the need to be able to quickly onboard smaller sub-merchants and allows businesses like RunSignUp to enable commerce between the buyers and sellers of services. We are pleased to see this secure form of online commerce grow and are proud to have one of our employees take a leadership role in shaping the industry.

Becoming a Payment Facilitator and recently achieving PCI Level 1 compliance are key pieces to our secure data and transaction processing. You can read about all the ways that we keep your data private and secure here.

A few things to look for in evaluating data security and transaction processing in a race technology provider:

  • Does the provider have secure, scalable technology?
  • Are they PCI Level 1 compliant with independent auditors?
  • Do they keep your race funds separate from the funds that they use to operate their business?
  • Do they have a privacy policy for how they will collect, store, and share data?
  • Will they use participant data to market or sell unrelated events, subscriptions, or other items to your race participants?
  • Do they have a proven track record in the industry?

Sponsor Display Options Added

We have added several display options to the Sponsor system. First, the Sponsor Levels now appear on the Race Website:

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Next, you can now hide the Sponsor Section from the main part of the Race Information page:


And finally, we have added an option to show just a scrolling of the Sponsor images on the left had side of the page under the Menu.


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RunSignUp to Release First Annual Registration Trends Report at Running USA

Moorestown, NJ – RunSignUp announced that they will be releasing their First Annual Registration Trends Report at the Running USA Conference kicking off in Orlando on 2/26/17. The report, mined from RunSignUp registration and result data from 2015 and 2016, pinpoints benchmarks and trends that the industry can learn from.

snipThe report seeks to fill a gap in industry reporting by exploring trends beyond demographics and including all endurance event registrants – not just running race finishers. With the increasing number of next generation events that extend beyond running and focus on experience over competition, it is important to look at participants in untimed events to create a real picture of the industry.

The report will examine real world questions, such as the effectiveness of various marketing promotions or pricing strategies, and suggest solutions to help races remain relevant in a competitive market.  Founder Bob Bickel said, “We built this report because we believe that collated data can help races to understand how to improve their events. For example, sharing that 23% of signups occur 3 days before a price increase or registration closing is not simply a number – it is a recommendation to include price increases and strong calls to action to drive registration.”

All attendees at the Running USA Conference will find highlights from the report in their goody bags; the full report will be released online for race directors everywhere to use as a resource. This first iteration of the Registration Trends Report includes only data from the 31,000+ events on RunSignUp; future goals include aggregating similar data from multiple registration companies to continue to improve the understanding of industry trends.

About RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, fundraising, and race promotion, RunSignUp Go for RaceDay, RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Komen Race for the Cure Philadelphia, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2016, over 14,000 races used the system to register more than 4.2 million participants. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit

Help Wanted – UI Developer

Help WantedWe are looking for a full time UI developer in the Philadelphia area to join our team and help create our next generation platform for the endurance industry.

The ideal candidate will be someone who loves UI Design AND loves to Code and produce software that is used by millions of people who are running races and those people who help organize and time tens of thousands of events, in addition to helping running clubs and running stores. You will be working alongside some other very talented developers. We are not looking for someone who only does design or does not code.

The ideal candidate will be someone who can take full responsibility for the front end of RunSignUp. To do this, you will need to be able to produce good design, but also dig into the code and produce HTML, CSS, Less and Javascript. You will be working with a large system that needs a major overhaul of the UI. You will be working in a combination of a PHP web app with a MVC architecture based on Smarty Templates as well as React and new architectures like AWS Lambda for newer parts of the system.

There are several large projects that we will want you to take responsibility of:

  • Create several optional templates for customer Race Websites (right now we have one, and we want to offer customers several to choose from).
  • Target specific high use parts of the Race Director Dashboard to ease use. As we and our customers have grown, some of our original UI Design templates have been outgrown.
  • Help with design of the new RaceDay Scoring and Results platform we are building.
  • Help with design of the new Promotions Dashboard to help races manage all of their Promotional needs.
  • “Own” the look and feel evolution of our platform so other developers can use your style guides.

We are a very fast moving team, where we give broad responsibility to developers to get projects done by breaking them into small tasks with frequent releases. We also dedicate 20% of our time to making small incremental improvements that might only take an hour or two to complete that we receive from customers. Last year we made over 2,000 deployments – so we are strong supporters of Continuous Deployment.

We also highly value technology and understand it is the very core of what we offer our customers. We believe having a few of the very best developers is much better than having huge teams.

We are looking for someone who fits our culture.  Our guiding principles are to have equal parts of Work, Learn, Fun, and Team.  We believe that customers, employees and owners all share equally in the responsibility and success of the company.  This is covered in more detail in our About link below.  Please review our material to make sure this is the right type of place for you, such as:

Some of the key attributes we are looking for (we will look for the best mix):

  • Exceptional UI Design and Development skills
  • Ability to code and deliver your own projects in such a way they work with the entire system and other development projects (we do not have large teams working on each project – we break things into small projects)
  • Ability to listen to what customers need and provide solutions based on their needs
  • Running/endurance sports roots and enthusiasm for active lifestyle
  • High energy, hands-on, ability to complete full lifecycle development
  • Gets stuff done rather than just talk about stuff
  • Attention to detail and ability to complete tasks in a high volume environment
  • Thirst for learning
  • Team player who acts with personal integrity and treats others with respect

The very competitive salary is depending on experience and current compensation.  In addition, the company has a generous profit sharing plan that funds bonuses for all of our employees.  Health insurance is 100% company paid and includes a $2,000 HSA contribution by the company.  The company also has a Simple IRA and matches up to 3% of an employee’s salary as a matching contribution.

If you think you can help and want to join our dynamic, fun, growing company please send a resume to bob.bickel at