Philly Breaks RaceJoy Usage Records. Youse Can’t Get Any Better Than This!

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19,000 users             |           218,000 Progress Alerts    |           24,000 Cheers

The 2017 AACR Philadelphia Marathon’s participants and supporting friends and family fully embraced RaceJoy’s race day technology and broke all RaceJoy’s usage records with 19,000 participants and spectators making use of the app to track and send cheers to runners. These 19,000 sent the most cheers ever to be delivered in RaceJoy and received the greatest number of progress alerts ever delivered at a single race. This was the first time RaceJoy’s tracking was available at the Philadelphia Marathon and it was great to see participants and their friends and family embrace its features.

Race organizers offered RaceJoy to participants of the marathon, half marathon and 8K courses for live phone tracking, GPS-based progress alerts at every mile and audio cheer sending. They also offered traditional Bib tag progress alerts as an alternative tracking to those that were not using RaceJoy.

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With RaceJoy’s tracking, spectators were able to track their participant’s blue dot as it moved along the course so that they could plan where and when to meet up with their favorite runner. With 30,000 runners and 60,000 spectators eager to cheer on runners at the race site, RaceJoy’s live tracking was a very helpful tool for finding one another and managing the on-site race experience. It’s no wonder there were more than 24,000 motivational cheers sent were over the course of the weekend!

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The Philadelphia Marathon is one of our country’s greatest iconic events and is known as one of the top ten marathon events in the United States. For those supporting spectators who couldn’t make it to the race site, RaceJoy provided the opportunity to track their favorite participants in real-time as they moved the along the official race course. Fans showed their support from around the globe and across the nation.

“I was unable to get to Philadelphia this morning but was able to follow my sister as she pushed for to the finish line. I felt like I was right there on the streets of Philadelphia. Thanks, RaceJoy. Wonderful App.”  – Marina S.

Top 10 Philadelphia Marathon Spectator Locations:

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Philadelphia Marathon Remote Spectators Across the Nation!

Participants and those tracking them received progress updates at every mile through RaceJoy’s Progress Alert system that provide performance information like pace and estimated finish time. RaceJoy issued a whopping 218,000 progress alerts that were delivered instantly as participants crossed each mile marker on the course! Participants had the option of having these alerts posted to their Twitter or Facebook pages as shown below.

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The race, in its 23rd year, is recognized by the flat terrain, mellow weather, engaging atmosphere and spirited fans. Participants of the Philadelphia Marathon saw beautiful views through Fairmount Park and along the Schuylkill River while weaving through the well-traveled streets of the historic districts, and as they passed sights familiar to Franklin and Washington. Participants ended the race at the majestic Art Museum.

The race organizers also included Geo-Cheer Point audio clips that played across the participant’s phone as he/she crossed certain points along the course. The race used these cheer points to highlight sponsors while sending encouraging messages to participants.

Check out this cheer message from AACR:

Other cheer points included messages from ACME Markets, Lyft, Dunkin’ Donuts and Yards Brewing Company. Sponsors were also showcased in the interactive course map as shown below.

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It’s clear the race organizers are dedicated to making the Philadelphia Marathon a one-of-a-kind marathon. Thank you for including RaceJoy, and helping us to change the race day experience! And, congratulations on breaking RaceJoy’s usage records by strides!

 

Interested in Offering RaceJoy?

Learn more about the advanced tracking and cheer features for participants and spectators and all the tools available to race organizers on the RaceJoy website or your RunSignUp dashboard. To RaceJoy Ready your event, we require a two-week lead time prior to the race date and an electronic version of the course map (KML/GPX format preferred).

 

 

 

Participants and Spectators Celebrate with RaceJoy!

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This past weekend, RaceJoy was offered at two premier road races, the Madison Marathon in Wisconsin and the Charlotte Marathon in North Carolina. The races provided RaceJoy’s live phone tracking, progress alerts and cheer messages to participants and their supporting friends and families.

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Another big weekend for RaceJoy, with 12,400 people using the app and more than 145,000 progress alerts issued, the Madison and Charlotte Marathon events contributed to more than half of the users and alerts over the weekend.

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The Madison Marathon starts and finishes in beautiful Capitol Square, taking runners through some of the most iconic areas of Madison, WI, attracting 3,500 runners and walkers. Race organizers offered RaceJoy for the second year, and had an overwhelming response with more than 130% usage – that’s a total of 4,550 runners and their supporting family and friends using RaceJoy!

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The Charlotte Marathon is a race for all runners, enabling them to experience the sights and sounds of the Southeast’s fastest growing city, including the Queen City’s signature tree lined streets, historic landmarks, major sporting venues and the most eclectic neighborhood parties. The race attracted 4,000 runners and walkers. In its first year offering RaceJoy, there was an awesome showing with more than 3,600 participants and their supporting family and friends using the app!

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Both of the races did a great job of promoting RaceJoy, posting information on their websites and social media platforms. This had a significant impact on the usage at both events.

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Madison Marathon Website

 

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Charlotte Marathon Facebook

Between the two events, a staggering 13,000 cheers were sent to participants! That’s what we like to see!

A very dynamic race, dedicated to providing a unique race day experience, Charlotte also utilized the Geo Cheer Point feature, sending custom cheer messages to participants as they passed certain milestones along the course.

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The race director set up the geo cheer markers through his race dashboard. One of the cheers included a message toward the end of the race encouraging the runners to the finish. It said, “One. More. Mile. To. Go. You’ve got this! Let’s crush it and enjoy that finish festival!” This text-to-audio message was combined with one of RaceJoy’s pre-recorded cheers, Celebration, and was sent to participants as they crossed the last mile marker before the finish.

Here’s what the cheer sounded like on race day:

 

Thank you race organizers for embracing the technology and including RaceJoy in your race day experience. And, congratulations finishers on a job well done – you did it!

 

RaceJoy Ready Your Event

If you’re interested in offering RaceJoy at your upcoming event, check out our website or your RunSignUp dashboard for more information. Please note: we require a minimum two-week lead time prior to the race date and an electronic version of your course map (KML/GPX format preferred). To request a demo or if you have questions, feel free to send an email to info@racejoy.com. We’re happy to help!

The Hartford Marathon Brings the Joy to its Race Day Experience with RaceJoy’s Advanced Tracking!

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One of the most known and largest races in Connecticut, the 2017 Hartford Marathon was all about determination, passion and community. The course showcases the revitalized riverfronts of Hartford and East Hartford with breathtaking views of the Connecticut River and classic New England charm of Old Main Street.

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And, to add to the scenic course as part of the race day experience, race organizers offered RaceJoy to participants and spectators for live tracking, progress updates at every mile, and fun and motivational audio cheer messages.

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Thousands of individual runners and relay teams used RaceJoy on race day. Participants and teams took advantage of RaceJoy’s live GPS tracking so that others knew their exact position on the course.

We received very positive feedback from participants. One half marathon participant said:

This was only my second half marathon and at mile 12 I was struggling with leg cramps! All of a sudden, I received a cheer from my daughter through RaceJoy saying “if Janet Jackson can have a baby at 52, you can do this”! Ironically, I was listening to Janet Jackson tunes at the same time! It cracked me up and surely helped motivate me! This app is great from both a motivational perspective and safety too! My cheering squad knew exactly where I was and how I was doing!  Love this idea!!! Keep up the good work 😀

– Lise A. Hartford, Half Marathon Participant

Another participant shared:

Using RaceJoy was a blast! My family tracked me and sent a “Woohoo!” cheer at every mile.

– Kayla G. Hartford, Half Marathon Participant

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A top-notch marathon experience with high-energy crowds is a keystone feature of the Hartford Marathon. More than 5,000 cheers were sent over the course of the weekend, and we even had a few supporting fans reach RaceJoy’s 50 cheer limit to a given participant on race day. Now, that is some serious support!

Special congratulations to Melissa on attainting her PR at Hartford, but more importantly on her new baby. Hubby gets a gold star, too! 😉

I am a new mom, just ran the Hartford Half with my PR! I fit training in with runs with the stroller, making a race with no stroller feel easier! I’m lucky to have a wonderful supportive husband. For the race, my husband and 7-month baby could follow me on RaceJoy. Thank you!

– Melissa G. Hartford, Half Marathon Participant

Those who used RaceJoy were also able to receive progress updates at every mile, which included information like pace, estimated finish and elapsed time. Relay teams made full use of this feature and received alerts for the active leg and over all team time. RaceJoy issued an impressive 43,000 alerts on race day!

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At the end of the race the post-race party offered all the pomp and circumstance with a festive celebration in Bushnell Park with beer, live music and food. And, of course, the participants got to show off their special swag after earning their bragging rights for finishing the race.

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Photo sent from Kendra C.      RaceJoy User and 5K Participant

Race organizers also used RaceJoy to track key race operations like the lead and tail female and male runners so that they, at any given time, knew the exact location of the top finisher and final person on the course. Thank you to the race organizers for including us at the 2017 Hartford Marathon and congratulations finishers on a great race day!

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If you’d like to offer RaceJoy at your event, check out our website or your RunSignUp dashboard for more information. Please note that we require a minimum two-week load time and an electronic version of your course map (KML/GPX format preferred).

 

RaceJoy Geo Cheer Points, How-To

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Below are instructions on how to add custom Geo Cheer Points to your map in RaceJoy. If you would prefer to learn about this feature in video format, click here

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With RaceJoy’s Geo Cheer Points, you can schedule audio messages to be automatically played as participants reach certain geographic positions on the course.

This tool allows you to add an element of gamification to your event and is a creative way to engage with participants during the race.

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Examples of this include encouraging messages at the start, a tough spot on the course, a congratulations cheer from a sponsor, a message as participants are passing by a local sponsor, or as they pass by an important place of interest. You could also use these to alert participants of special directions on the course, for areas you know that are difficult, or where people tend to get off course.

Click here to hear a sample:

Adding Cheer Points

1. Access Your Course Map in RaceJoy

It is super easy to add Cheer Points to your course in RaceJoy’s mapping tool. You simply apply the cheer points to the map you have loaded in RaceJoy by going to the race dashboard and the map area and click Adjust Course Map.

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2. Choose the Cheer Point Location

You can either add a cheer message to play at one of the existing mile markers or at any place in between the markers.

Existing Milestones/Markers

Consider that participants are receiving audio progress updates at each of the existing mile markers. These provide them with their elapsed time, split pace, and estimated finish time. If you add the cheer point to an existing milestone the message would play about 30 seconds after the audio progress alert.

To add a cheer to an existing mile marker, click on the existing marker and then click the Cheer Point tab on the upper part of the pop up.

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Watch Here:

New Markers

If adding a cheer point somewhere in between the existing mile markers, add a cheer marker by following these steps:

-Click the pinpoint icon in the upper right part of the screen

-Click the location you want the cheer to play

-Select the hand tool at the upper part of the screen

-Enter a name for the cheer point

-Choose the Audio Marker Category

-Select an Icon to be displayed on the map

Watch Here:

 

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3. Audio Message Set Up

Next, add the audio file to be played.  You can choose from the following options:

-Use one of RaceJoy’s Cheer clips

-Load your own pre-recorded audio file

-Type in a message to be played as audio using Text-to-Speech

 

Pre-Recorded Audio Files

You can choose to use one of RaceJoy’s pre-recorded audio cheer files or create your own audio file.

RaceJoy Cheer files: RaceJoy has many cheer files to use from and these are listed in the Choose Cheer drop down on the screen. You can sample these cheers by accessing the cheer section of the app.

Custom Audio Files: You can also upload your own custom mp3 file, such as a sound file recorded by your event, sponsor or you could use a short music clip. Make sure to keep these brief. We recommend you keep these under 30 seconds.

Example of Historical Highlights at Jamestown Rhode Race:

Custom Typed Messages

You also can choose to simply type in a custom message that is played to the participants in audio format. For example, one race used ‘Smelling Starbucks? Get a free treat at the finish line!” NOTE: there is a 255-character limit on custom, typed messages.

Pre-Recorded Combined with Custom Typed Messages

You can also blend a pre-recorded audio file with a text-to-speech message. The audio clip is played before the custom typed message.

Sierra Nevada was a sponsor at The Pittsburgh Marathon and race organizers combined RaceJoy’s cheer clip with a text-to-audio message.

Watch an Example:

 

4. SAVE!

Once you’ve added your cheer point, click save.

 

RaceJoy Recommendations

We highly recommend that you avoid using straight advertising in your Geo Cheer Points to encourage user satisfaction. The messages should be contextual to the course, providing a relevant message to what the participants are experiencing in that moment.

Also, we recommend no more than four or five Cheer Points on courses for the average half marathon or marathon distance. Consider the fact that participants receive audio alerts at every mile for their progress updates and many play music throughout the event to help keep their pace. The goal should be to add elements of surprise without disrupting their race experience.

You are now set to creatively engage with your participants during the race in a fun and unique way! Any questions? Email support@RaceJoy.com.

RaceJoy for Relays

Attention race organizers of relay events!

Do you want to provide tracking specifically for your relay participants and their teams? Are you interested in having access to a race day monitoring system that includes direct communication with your participants and key race day personnel? The RaceJoy for Relays video answers why relays use RaceJoy and how the app’s innovative features have been developed with the relay team experience in mind. Check out how you can use RaceJoy specifically for relay events by watching this video.

Participants Respond to RaceJoy at HAP Crim Festival of Races!

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Every August, the City of Flint comes to life as thousands of runners, walkers and fitness enthusiasts take part in the HAP Crim Festival of Races. A weekend-long celebration, the courses take racers through some of Flint’s most beautiful neighborhoods and challenging hills, with legendary entertainment and encouraging spectators all along the way.

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The race organizers of the Crim Festival of Races rolled out the red carpet in its offerings, including the biggest celebration of the year with music, dancing, food and fun. This year participants and supporting family and friends were treated to RaceJoy’s race day app courtesy of Walmart.

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The festival offers a 10-mile, 8K, 5K and 1-mile option for runners and walkers and a 10-mile bike event. Close to 10,000 runners and walkers crossed the finish line on Saturday. Participants and spectators made full use of RaceJoy for tracking along the course and cheer sending.

Listen to one of the top cheers sent at Crim Festival of Races:

We thought we’d let the participants tell you what their experience was using RaceJoy at the Crim Festival of Races:

Thank you for providing this service! My husband who isn’t able to attend races with me was so excited to be able to follow my event! He even called my sister to tell her when to expect me at the finish as I crossed the 9-mile mark lol.

Thank you again and we look forward to using this app and service again. 😊 

– Beverly K.

The RaceJoy app was AMAZING!!! It kept me on pace and it made it seem like I had a personal coach with me the entire race. It was also so much fun to have my daughter track me from Chicago and send me lots of inspirational messages and cheers. Thank you for helping me achieve my 10-mile PR at age 51.

– Deborah G.

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I used your app for the Crim yesterday, and was pleasantly surprised. Easy to use and I LOVED the mile marker updates. They really helped to ensure I was on pace. Will use again!

–  Lori D.

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What a weekend! The Crim was my first experience using RaceJoy, and I loved it! It was so fantastic “starting the race” then just going out and doing my thing. Several from our Playmaker’s group had PR’s. I received cheers in the app throughout the race, and that was very cool as well. The mile progress rates were really neat! It was nice to see the projection of where I would finish.  

Thank you RaceJoy for this tremendous app. I highly recommend it to all my fellow racers.

Archie H.

Through the app, supporting family and friends could track up to 50 participants live as they moved along the official course map. Close to 20,000 progress alerts were issued providing real-time updates on participants’ progress on the course.

Click to Watch RaceJoy’s Live Tracking:

Thanks to all of you for your supportive emails and app reviews. We love that you loved RaceJoy! And special thanks to race organizers and Walmart for bringing the RaceJoy experience to the HAP CRIM Festival of Races!

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Interested in Offering RaceJoy?

Check out our website or your RunSignUp dashboard for more information and to RaceJoy Ready your event. Or contact us at info@racejoy.com to request information or a product demo.

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Introducing RaceJoy’s Real –Time Progress Board Monitoring!

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RaceJoy introduces a real-time progress board as part of its Race Day Monitoring System, continuing to provide the new technology breakthroughs for race organizers. Race organizers and timers can now use RaceJoy to monitor the progress of individuals and relay teams as they complete milestones or exchange points on the course in a grid view. Races can also use this to project a leader board to a large screen at the race site to showcase participants using RaceJoy’s live tracking.

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Recently, the Peak to Brew Relay, the Northeast’s longest most scenic overnight team relay race at 220+ miles, used RaceJoy’s new progress board to monitor the progress of relay teams as shown above. This is especially helpful to see which teams have completed segments along the course.  RaceJoy’s progress board can be filtered and sorted to focus in on specific milestones on the course. It can also be exported into an Excel spreadsheet for further analysis of the data.

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To use the progress board, go to your race monitoring page from your RaceJoy access page, select Course Actions, then Progress Board.

Play to see how to view your leaderboard and export the data:

The progress board is one of many features RaceJoy offers events to help manage race day. Another recently introduced feature RaceJoy offers is the ability to issue off-course alerts to participants in audio format. This feature is especially helpful for trail races and ultra-distance races and relays. The Peak to Brew Relay activated this feature and it was especially helpful for participants during this challenging course and helped keep participants on course as shown below.

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Interested in offering RaceJoy? Contact us at info@racejoy.com. Check out our website or go to your RunSignUp dashboard to enable. Please note that we require a minimum two-week lead time prior to the event and an official, electronic version of the course (KML/GPX file preferred).

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