RaceJoy Record: Most Relay Teams at Colfax Marathon

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RaceJoy had the most usage of relay teams at a single race since its inception at this last weekend’s Colfax Marathon in Denver, Colorado with close to 700 teams using RaceJoy. RaceJoy recently released an industry breakthrough where it virtually ties relay team phones together to provide progress alerts for the team. Colfax is one of the largest relay marathons in the country and offers various relay team options, from two-person teams to five-person teams.

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Relay teams using RaceJoy have two ways to be tracked using RaceJoy. The first is the ability to see where team members are on an interactive map showing the official Colfax Marathon course. RaceJoy tracks the GPS location of the participant’s phone. So, people were able to see each other’s location in real-time. Also, as team members drew close to one another, they received NearMe alerts that included a cowbell alert sound along with a pop-up message.

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The second form of tracking includes Team Progress Alerts when team members cross each mile on the course. Alerts are issued in audio format to the runner on the course and as in-app notifications to the rest of the team. Alerts include location, elapsed time for the team, split time for current leg, and estimated finish time for the team. Relay teams and individual runners clearly made full use of RaceJoy at Colfax with 78,000 progress alerts being issued in RaceJoy.

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Relay teams could also use RaceJoy to support and communicate with each other during the Colfax Marathon using RaceJoy’s Send-a-Cheer feature. We saw more than 11,000 cheers delivered on race day. People could send pre-loaded audio cheer clips and ‘Can’t Touch This’ was the top cheer used.

Also, runners and supporting spectators made full use of RaceJoy’s text-to-cheer feature with more than 1,800 messages being delivered. This is where people can type in a custom message and it is delivered in audio format.

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Most marathons offer a relay component to give more choices to runners. However, there aren’t many options in the running industry for tracking relay teams, and using the traditional bib tag tracking is typically very limited, if offered at all. Plus, many of the established larger events are hesitant to introduce new technology to their races. We want to recognize the race organizers of the Colfax Marathon for embracing RaceJoy’s technology to provide an interactive experience for their participants and supporting spectators. They also did a lot to help educate people on the new technology to ensure a positive experience. Thank you, Colfax Marathon, for helping us to change the race experience!

 

May Brings New Records for RaceJoy!

This is the third RaceJoy record in the month of May! We also had record breaking overall usage and the fastest runner to use RaceJoy. What’s next?! Stay tuned for the first to offer custom geo-positioning Cheer Points for race organizers!

Vermont City Marathon

This coming weekend brings another relay focused event on the other side of the country at Vermont City Marathon. RunVermont was the first marathon with a significant relay focus to offer RaceJoy. If you have a group of friends you like doing relays with, both Vermont City Marathon and Colfax Marathon offer a great race experience in beautiful parts of our country!

 

 

Import Fundraiser onto Teams

You can now import fundraisers onto a team directly.  Use the Fundraiser Team ID number (You can find this at the end of the URL on the Fundraiser Team Report page or on each Fundraiser Team page or on csv export files.

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Aligning Teams and Fundraising Teams

While some races want to have a separate definition for Teams and Fundraising Teams, there is also a need to align these so they are essentially the same. This has an advantage in that a team can be created or joined on the first step of registration rather than waiting until the Fundraising step.

To accomplish this, we have added a new option in the Fundraiser Setup:

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By turning this option on, it makes sure that teams and fundraising teams are aligned. It also eases the process for when Allison creates a team on the first page:

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It automatically fills in that information on the Fundraising step:

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Administrator Password for Relay Teams

We have added a setting that allows an administrator password to override Group/Team passwords during onsite registration. We received feedback that many team members don’t actually know their relay team password, which can be confusing during onsite/race day registration.

This administrator password can be added in the Kiosk Settings under Go Race Day>>Race Day Registration>>Kiosk Mode. Under Advanced Settings, you can enable the password option:

Team Admin Password

When this option is enabled, both the admin override password and the correct group/team password will work for registration. This is a nice feature to streamline group/team registration onsite- just in case the captain created a team password and forgot to pass it on!

Corporate Teams and Age-Based Pricing

We now offer an option to allow for age-based pricing with corporate team registrations. If this option is turned on, the age-based pricing will override any special corporate team pricing the race may have set-up.  This is a very nice option for races where students and/or seniors receive discounts that might be greater than the discounted corporate team pricing.

This setting can be found under Participants>>Corporate Teams>>Setup. Once corporate teams are enabled, you will see the age-based pricing option for each team type.

Age-Based Pricing

If you want to utilize this setting, don’t forget to set-up your age-based pricing. You can find more information about Age-Based Pricing here.

With this option enabled, RunSignUp will apply the age-based pricing discount instead of the special corporate team pricing, so you can make sure these discounts are applied even for corporate team runners.

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Hiding Corporate Teams

To prevent errors, we do not allow Corporate Teams to be deleted. They can be hidden on the Edit Team page:

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This now will show on the reports, so when you download CSV’s they can be sorted easily.

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Corporate Teams – Purchase Additional Entries

We now give Corporate Team Captains the ability to buy additional entries for the race. The cost is the same set for that team type in the Corporate Team setup.

This is a new option that is enabled in the Corporate Team Pre-Paid Package dashboard setup:
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You can also set up packages with defined # of registrations:

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Team Captains will see a new option on their Corporate Team Captain page:

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The Team Captain will see an option something like this. Note only credit cards are allowed for this option. If you want to do invoicing, then set up the number of entries and pricing included in the Team Type setup.

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New Option for Fundraising Teams

We have added an option that requires all fundraisers to be part of a team. This is useful for those races that are trying to get the benefit of more people working together. We’ve added it as another option on the Fundraiser SetUp section under Donation Setup:

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Corporate Teams – Changing Employee Status

Corporate Team Employee ChangeCAUTION – USE THIS FEATURE CAREFULLY.

We have added an option to allow Race Directors and Corporate Team Captains to change the employee status of participants. The idea is that if someone signed up as an Corporate Teamemployee for the corporate team, but are actually not an employee then their employment status can be changed.

Race Directors can allow Team Captains to Corporate Team Captain Optionhave this capability as well in the Setup.

CAUTION: If you have your corporate teams set up so that the Employer pays for employees, then neither the Employer or non-Employee will have paid for entry into the race. This is best used in only those races where Employees are paying for themselves that same entry fee as non-employees. If your race is set to have the Employer pay, then it is better to remove the person from the race entirely and ask them to re-register.

 

Coupons for Corporate Team Teams

Corporate Team CouponsYes, that title was intentional. RunSignUp has extensive support for Corporate Teams. This is where a company is typically providing some sort of support for employees, like helping to pay for entry fees, or providing discounted fees to members of Corporate Teams (perhaps because the company helped with sponsorship of the race). Since the company typically helps with the fee and the race has a lower price we have not allowed coupon codes to be used in tandem with Corporate Team pricing.

People who join a Corporate Team can also join a regular Group/Team as well. One of the options of Groups/Teams is a single Setup fee (eg. $250 for a team of 5 to be paid by the first person to set up the team). We had a request from the Pittsburgh Marathon to allow coupons to be used by Corporate Teams for creating Relay Teams (10% off for the $250 single fee per team).

So now people registering for corporate teams will see a coupon code box during checkout. However, the coupon can only be used for the group/team fees.

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