Knock on wood, but it was the third year in a row with 100% uptime – zero downtime. We actually just completed a migration to the newest version of PHP that as you can see from the graph below saved about 15-20 milliseconds:
We had several highlights from the year on the positive side:
- Major database migration which caused 6 minutes of slow transactions, but was a major step forward.
- Many Infrastructure improvements to make sure we stay current.
- Monthly Updates to ensure security.
- Performance Improvements that knocked down the average user wait by a half second (and another 40 milliseconds!).
We had two issues with our payment processor, one of which delayed payments to our daily customers by a day once this year, and one of which effected some transactions. We are going to be taking a look at that area in 2019, and our contract with WorldPay/Vantiv is up in 2020.
We realize that the core of what we do for customers is deliver reliable technology that makes your events look good and transfers money in an efficient manner.