RunSignUp Q2 Results

lifecycle0220We’ve started to provide an update on how things are going with RunSignUp (Q1 and 2016). The good news is that more races, timing companies, running stores and runners continue to recommend us. One of our key stats we follow is the number of races that process more than 3 transactions with us. Our numbers were great for Q2 with 19% growth (on a very large number of races!):

Screen Shot 2017-07-03 at 2.07.42 PM

Our bottom line has also faired well, with increased gross profit and lower legal fees resulting in a very solid Q2. We are using this positive momentum to continue to invest – we have added a new User Interface Developer on April 3 and Jeff Kohart (our summer intern last year) joined us full time in June to continue to accelerate our technology roadmap.

This growth is impressive despite what you may have heard from one of our competitors even after 1N3/URun settled their lawsuit with Active in December. 1N3 was our largest customer last year, so it had an impact on our numbers especially, in Q1 and less so as the year goes on.

Screen Shot 2017-07-03 at 2.19.00 PM

The loss of 1N3 impacts our registration count, but financially, we are actually ahead of last year. Gross Profit is how we pay our people and Amazon costs and for the year we are up. Because of their volume, 1N3 had a higher discount than many smaller races. We have been successful this year replacing their lost volume with more profitable races. More importantly, we spent hundreds of thousands of dollars in legal fees supporting 1N3 last year – and that cost is gone. So our net profit is looking very healthy, which is allowing us to do some expansion of our development team. In addition, the 1N3 races had a high amount of customer support including above average chargebacks and participant support requests. This means we have fewer customer service issues to deal with and more time to improve the core offering.

One of the most interesting things to note is the growth of Pageviews. This is being driven by more and more races posting Results, but much of the growth is coming from Photos. And the amazing thing is only about 1% of races have started using the free photo platform – so there is a HUGE amount of Pageview growth that will be coming. This has great implications for races with Sponsors.

We will be sharing more information and stats at the RunSignUp Symposium in a couple of weeks! We will also be sharing our technology roadmap, highlighted by:

Hope you can make it!

Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit

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