We always look forward to Jeff Bezos annual letter for Amazon.
As usual, he always attaches this first year letter where he talks about this being Day 1. This year he makes the point that it is still Day 1:
“obsessive customer focus is by far the most protective of Day 1 vitality”
RunSignUp is in our 7th year, but it still feels like Day 1 around here. There is so much that we can still create for our customers. Even though our focus is much, much tighter than Amazon (we only focus on providing technology to the endurance market), we still have an unlimited number of things we can do to make our customer’s lives better.
This year we are creating a next generation Scoring platform that timers will be able to use for the next decade, and creating an Analytics platform that will drive Race Promotion capabilities for races that have in the past only been in the hands of the most advanced web companies. And next year there will be even more we can do.
As Bezos points out:
“Embrace External Trends – The outside world can push you into Day 2 if you won’t or can’t embrace powerful trends quickly. If you fight them, you’re probably fighting the future. Embrace them and you have a tailwind.”
With technology rapidly evolving, our ability to bring that technology to races and the endurance community will continue to enhance our industry.
And it is only Day 1.