Transfer to Waitlist

We have a couple of large customers who have sold out events with Waitlists. Some participants signed up for another event wish to transfer themselves to the event with the waitlist. In this example, a person in the Marathon event for the Wineglass Marathon wants to join the waitlist for the sold out Half Marathon:
1) From your Race Page click on Edit Registration.
2) Click on Transfer Event.
3) Click on Start Transfer.
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4) Select the event you want to transfer from the drop-down menu.
5) If the event is full then there is a note for Registration Full. Click Join the Waiting List.
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6) Click Transfer to Waiting List.
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7) A green success message will appear along with more information about their spot in line.
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8) On Step 5 if someone doesn’t click on the Join the Waiting List link and instead clicks Continue they will receive a red error message indicating they cannot complete registration at this time. They must choose Join the Waiting List instead.

Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit www.RunSignUp.com.

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