Race Director Financial FAQ

Races are all about variety and what sets them apart, but it turns out that there is one thing that all races agree on: they want to get paid!

As a payment facilitator and a PCI Level 1 Compliant Service Provider we take payment setup seriously, with a process designed to get our races paid accurately and on-time while preventing fraudulent events. We have a Financial FAQ for Race Directors to help all events complete Payment Account Creation and decode their payments.

The FAQ covers the race Refund Reserve, Payment Account Issues (such as changing payment info, switching from check payment to direct deposit and upgrading a payment account), and Payment Issues (such as when payments are made, what a payment is for, and receiving both checks and direct deposits).

View the Race Director Financial FAQ

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