Technology is Hard

unnamed-2Amazon, the leading Cloud provider had some major issues today. The screen shot on the right shows their status page around 1PM today – and RED is not good. Even USA Today, and CNN reported the 4-5 hour outage this afternoon:

“People reported outages and delays on services like Slack, Trello, Sprinklr, Venmo and even Down Detector”

This is the last day of the month – a day in the race industry is usually pretty big because a number of races have price increases. About 25,000 people signed up for races today and RunSignUp processed over $1 Million in transactions. If we had been down like many other sites it would have been a very bad day for us and our customers.

The reality is that no technology is perfect – even a huge company like Amazon goes down. And while we may have had a perfect track record last year, I am quite sure we will have problems at some point in the future.

BUT, we do spend a lot of time and money and talent trying to figure out how to make our platform reliable and redundant and available. Some of that expertise and investment paid off today for us and our customers. It won’t always be perfect, but our investments in technology are meaningful. And we take a great deal of pride in them and our amazing development team.

Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit www.RunSignUp.com.

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