RunSignUp January Newsletter

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January’s Top Newschronotrack-athlinks

We announced a new partnership, the first of its kind, between RunSignUp, ChronoTrack, and AthlinksThe companies will work to tightly integrate their solutions, providing an open platform for customers to select the right components for them, and new pricing and packaging bundles that will provide significant benefits for participants, race directors, and timers. Catch all the details on the press release, learn more about the partnership, and read about why we believe in investing in open collaboration.

RunSignUp has been certified as  PCI Level 1 CompliantThis step, taken because we had reached a volume of processing as a payment facilitator required nearly 6 months of infrastructure, process, and procedure updates and an audit from a third party Qualified Service Provider. We were pleased to make these improvements, and can provide an Attestation of Compliance (AOC) by request.

RaceJoy Debuts Race Calendar Release:  The newest release of RaceJoy now offers runners and cyclists a convenient race calendar of upcoming events. All races that use RunSignUp registration will automatically appear in RaceJoy’s calendar, providing free advertising along with in-app registration. RaceJoy is an open platform with plans to integrate with other registration providers to expand the race listing.


Race Director Resources

RunSignUp Ushers in 2017 – The Year of Free Race Photos: RaceDay Photos is out of beta and in full production. As a part of the release, RunSignUp has upgraded the infrastructure to handle over 500,000 photos per day, with the ability to scale higher over time. Additionally, you can now crowdsource the tagging of your photos that Google Vision can’t get.  Free Photos for runners are the future of racing!

Winter/Spring Endurance Event Education Webinar Series now available: The full calendar and registration can be found here: http://resources.runsignup.com/webinar-calendar/. Up first: Fundraising 201 with Bob Bickel.

Time-Based Refund Policy: Set a time-based Refund Policy – that is, one in which you refund a different percentage of the race fee depending on how close it is to race day.

More January Race Director Updates: 

Payment Account Upgrade on Race Renewal
Manually Add Referral Codes to Registrations
Saved Credit Card Stats
New “Forgot Password” Email
Strike-Through Pricing for Add-Ons
Search on Reserved Entry Improved
Bug Fix – Add-On Custom Fields
Updated All Forms to Handle O’Name Format
USATriathlon Membership Delay Explained
Fixed Club Primary Member Buy
Group/Team Participant Display
More Ad Marketing Conversion Codes
Mobile Race Website Header Option
Cleaned Up Confirmation Email Printing
Club Age Group
Loyalty Program for Multi-Events
Adventure Races

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RaceDay Go Updates

RaceDay Scoring: We have completed the first step of RaceDay Scoring, the cloud and mobile based scoring solution that will be rolling out this year. Timers and race directors can now edit participant information without impacting the participant’s RunSignUp profile or information in other races.

RaceDay CheckIn App Update

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Fundraising Cornerdonationsgraphic

Paying Processing Fees at Checkout: We have added a custom message option for races allowing participants and donors to pay the processing fee at checkout – add your own message to encourage donors to pay the fees.

Charity Updates: Fundraising races now have an option of where to place the description of the charity on the donation page. You can also hide charities that are no longer active for your race, or have pending agreements.

More January Fundraising News:

Fundraiser Team Created Notification
Validating Fundraiser ID’s
Pledge Added to Profile
Fundraising Team Captain Notifications for New Team Members
Registration ID for Donations


RaceJoy Raves

RaceJoy’s Monitoring System Now with Participant Replay: This new feature of the RaceDay Monitoring System gives race directors and timers the ability to replay the exact path of those participants using RaceJoy’s GPS tracking on race day.


Partner Progress

Exclude Race Results Listing Widget: Partners with a Results Listing Widget can now exclude a certain race or timer results from showing up on their widget.


RunSignUp News

Top 10 New Year’s Resolutions for RunSignUp Race Directors: If you want a better resolution for 2017, why not resolve to improve your race? We have some ideas.

Eric Cone Joins RunSignUp: We welcome Eric Cone as VP of Strategic Business Development to work with overall business strategy and strategic clients and business partners. The founder and CEO of RaceIT, a well respected registration platform that was started in 2007 and acquired by Competitor Group in 2012, Eric brings deep industry knowledge and a solid technology background to the RunSignUp team.


Stay current with all our news, updates, and best practices on Facebook and our Blog.

May all your races run well!
– The RunSignUp Team

The RunSignUp Monthly Newsletter helps Race Directors, Timers, Running Stores, and Club Officers understand how to use online registration to improve their races and running clubs. We also provide updates on our registration service, RunSignUp. This service provides race management tools, race check-in, kiosks, results, running club memberships, and more.

Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit www.RunSignUp.com.

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