Manually Add Referral Codes to Registrations

You can now add Referral Codes to Registrations. This happens when you get called up by a participant who says they referred a friend (although the friend did not click on the referral link so the system would automatically catch it) and you still want to give them credit for it.

Go to the Promotion -> Referral Tracking -> Manage Codes page on the Race Dashboard and update the Report Type to Referred Registrations.

Click on the top drop down menu and select “Referred Registrations”. THis will change the default page to look like below.

Screen Shot 2017-02-01 at 1.17.58 PM.png

Clicking on the Green “Manually Add Referred Registration” will bring up the pop-up below that will allow you to enter the Registration ID # and the Referral Code. The Registration ID is for the participant who signed up who did not get tied to the Referrer. The Referral Code is the code (looks something like 0KSbW7xG) is the referrer you want to give credit to for that registration. You can find the RegistrationID in the Participants Report and the Referral Code on the “Manage Codes” page.

Screen Shot 2017-02-01 at 1.17.17 PM.png


Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit

2 thoughts on “Manually Add Referral Codes to Registrations”

  1. Hi, I tried this, but there is no “Manually Add Referral Registration” button. Where is it suppose to be? I went to Promotion ->Referral tracking -> Manage Codes but the only button on the bottom is “Add a Referral Code” and when you chose that, a pop up with the fields “Referral Description” and “Referral Email” appears.

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