Shipping Address Validation

An increasing number of races are shipping items to their participants before the race (or after!). Some races charge a shipping charge, and some bundle it into their pricing. However, if items are returned, that can create frustration for the participant and a lot of overhead for race directors. If you have ever bought something on Amazon (who hasn’t), you will notice they validate your address if it is new. This is done by checking with the US Postal Service database in real time.

This is now available, and can be configured under Race > Registration > Shipping:
screen shot 2016-11-23 at 3 11 59 pm

It is configurable by race add-on, store item, and events:
screen shot 2016-11-23 at 3 14 01 pm

There is a difference between validation and suggestions. This is handled by USPS.

Validation will not let anyone continue with an address that is not accepted by USPS.

For instance, there is no 12345 Mill Street:
screen shot 2016-11-23 at 3 10 30 pm

Enabled suggested addresses will take the inputted, validated address, and offer one that is preferable to companies like USPS, however the user can choose to keep the original address:
screen shot 2016-11-23 at 3 10 06 pm

Reporting is allowed in the participant report once the hidden Shipping Address field is enabled:
screen shot 2016-11-23 at 3 16 42 pm

The address shows in the store order reports (CSV and Individual Order), and shows in the participant report (if the column is enabled, and is shown):
screen shot 2016-11-23 at 3 10 50 pm

May all your packages arrive on time!

Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit www.RunSignUp.com.

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