Donation & Fundraising Email Capabilities

screen-shot-2016-10-31-at-10-45-08-amWe have customized our email marketing capabilities for use with Donations and Fundraising. Fundraisers now can email when they are logged in. There is also a new Communications menu item for race directors under Donations with the capabilities found in the overall email marketing system, but customized for Donations and Fundraising.

Fundraiser Emails

One of the biggest features we have added is giving fundraisers the ability to send emails from the system. One of the advantages of this, is that you can set up default templates for fundraisers to use. Here is what Fundraisers see:
Screen Shot 2016-11-02 at 11.57.45 AM.png

As you can see, there are nice menu options on the left to help guide fundraisers to different capabilities. The main part of the page shows how the send email works.

At the top you select who you want to send the email to – either existing donors and/or contacts that the fundraiser can input/upload themselves.

The next section is the selection of the Email Template. We provide a number of options here, and you can create your own on the race director dashboard. Here is an example of what that can look like (more on this later in the blog).

Screen Shot 2016-11-02 at 11.57.55 AM.png

Then the fundraiser can just set their own subject (it takes the default from the selected template). The template also has default text, but the fundraiser can modify the text to be what they want.


We have added the capability to set up email templates. This requires inputting HTML code, but you can design very nice looking emails. Here is an example:

Screen Shot 2016-11-02 at 11.46.22 AM.png

You can manage and add multiple email templates on the race director dashboard:

Screen Shot 2016-11-02 at 11.45.10 AM.png

Default Lists

For the Race Director, we have added convenient “Send To” lists. In addition, we’ve added the ability to Exclude lists. In the example below, you may want to send an email to all of the people who have made donations, but you want to send a separate email to those donors who are also fundraisers – this let’s you do that easily.


Custom Lists

When creating your own lists of participants, we have a new setup that makes it simple to add email addresses from previous years, or ones that are outside of the system. The first step allows you to add previous year’s donors and/or fundraisers that are already in RunSignUp:

Screen Shot 2016-11-02 at 7.58.26 AM.png

The next step is to upload your own lists that are in CSV spreadsheet form. Note when uploading them, you can match replacement tags for information like name.

Screen Shot 2016-11-02 at 8.01.17 AM.png

Finally, you can add people one at a time:

Screen Shot 2016-11-02 at 8.04.57 AM.png


Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit

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