Import Question Answers

We have added the capability to import answers to custom questions. This can be useful if you want to record information about participants that you want to merge into their registration information.

Roller Coaster Races was the customer who suggested this. They give different amounts of park tickets based on the membership type of the registrant and the event they are in, which they manually calculate in excel. Now, they can upload the numbers so they are tied to each registrant and a “ticket count” question could be included in their data and show up in the check-in app and pop-up.

You can do this with hidden question fields, so participants never need to see this information and it can just be used for check-in or other administrative purposes.

You can also get clever with this combination. For example you could take a long description on an Add-On and import a short description into a question that displays for the merchandise pickup check-in to make that process more efficient.

The setting is under Participant Management -> Question Setup. You need to format your import file EXACTLY for this to work as described on the page. The key items are:

  • Exact Header Name match to the Custom Question
  • Registration ID
  • Exact Question Answer if you are matching to choices like State

Imports are case insensitive, but the question text and responses must match exactly (unless it is a Freeform question).

For Yes/No questions, the following mapping exists:

  • Yes = Yes, Y, T
  • No = No, N, F

Here is a screen shot of the Import Question page:

Screen Shot 2016-04-15 at 9.54.14 AM.png

3 thoughts on “Import Question Answers

Add yours

    1. Go to the Participant Report and click on Report Options and then Customize View. Pick the tab that shows all fields and pick the questions you want to show or export. They are also in the Check-In app as options.

      As an aside, please send questions to info@runsignup.com if you need quick answers. We do not check these comments sections very often.

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