Results Questions Button

We have added a button to the Results page to make it simpler for participants to get in touch with the race and timer:

Screen Shot 2016-04-05 at 4.38.15 PM.png

By default this will bring up a page to enter their bib number and their question. This email is sent to the Race Director and the Timer set in the first step of the Wizard.

Screen Shot 2016-04-05 at 5.57.40 PM.png

You can customize this in the Upload Results Sets page by clicking on the “Edit Meta Data”:

Screen Shot 2016-04-05 at 4.38.37 PM.png

That will give you the following configuration options:

Screen Shot 2016-04-05 at 4.38.45 PM.png

The above example has a link to a timer’s site which has their own custom form for responding to questions. Thanks to Chuck Neely from Rogue MultiSports for the cool idea (he had used a Sponsor logo to do a similar thing).


Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit

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