Confirmation Email Customization

We have made major improvements to the Confirmation Email, and created a number of mechanisms for you to customize it to your needs.

First, we redesigned the layout to be easier to read. Then we included the following features:

  • Automatically include your Race Logo.
  • Customizable sections at the top, including and Event specific section.
  • Participant information collected during registration clearly laid out.
  • Bar code and QR Code for easy reading with the RunSignUp Check-In App.
  • The ability to add any or all the Custom Content Sections in any order.
  • Ability to add Sponsor logos.
  • An automated Calendar Link that will list the race in the participant’s phone or desktop calendar automatically.

Set this up in the Notifications Setup area of the Race Director Dashboard.

Here is the top customize section:

Screen Shot 2016-03-01 at 6.43.04 PM.pngScreen Shot 2016-03-01 at 6.43.23 PM.png

We include all of the information collected during registration, as well as a bar code and QR Code:

Screen Shot 2016-03-01 at 6.52.56 PM.png

You can also set which Custom Content Sections appear and their order by dragging and dropping:

Screen Shot 2016-03-01 at 6.49.55 PM.png

And the ability to not include the automated Calendar Event:

Screen Shot 2016-03-01 at 6.50.27 PM.png

Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit

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