Secure Information Option

We have added the ability to collect Social Security Number, Drivers License and Passport as highly secure options to race registration. This was done at the request of a race held on a military base, but may be useful for other purposes as well (such as border crossing races that might require Passport numbers).

The data is stored in our database using 4096-bit RSA encryption.  We generate a “Private Key” for the race – it is the only key that will unlock the data. This means that no one else, including the administrators of the database at RunSignUp, can decrypt the data. If the race loses the key, the data cannot be decrypted and is lost forever.

The setup is under Race > Registration > Sensitive Information Collection.  Only RunSignUp can enable this feature for races.

Screen Shot 2016-01-13 at 10.06.42 AM.png

Once enabled, the race must set up their private key:

Screen Shot 2016-01-13 at 10.08.02 AM.png

Once the private key is set up, the following form will show.  NOTE – THIS IS THE ONLY TIME YOU WILL SEE THE PRIVATE KEY. You need to copy it into a secure place – we recommend a password protected document. THIS IS THE ONLY KEY THAT WILL UNLOCK THE DATA!

Screen Shot 2016-01-13 at 10.08.59 AM.png

Once you copy the Private Key and close the pop-up, you will then select which data elements you want to ask for from registrants on a per event basis:

Screen Shot 2016-01-13 at 11.04.06 AM.png

What Participants See

Participants are asked for the data when they register. The Social Security number is validated as a 9 digit number. The fields are set as required and must be filled in.

Screen Shot 2016-01-13 at 11.05.57 AM.png

Downloading Data

The “Download Participant Data” button downloads all data.  The user will see this popup, where they will need to enter their private key – yes that long string of numbers and characters. If filled in properly, then you will get a CSV spreadsheet download of the data. Make sure you properly protect this file and the data, as it is your responsibility.

One of the ways that you can keep this secure is to grant access to just this page for the Security Agent who is assigned to review the data. Then give them the Private key for them to download the data and do the background checks.

There is the ability to reset the private key. If the private key is reset, all previous data is lost – you will NOT be able to go back and retrieve any of the previous data.

Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s