Updated How To Videos for Participants

YouTubeWe have started off a major project to update all of our How To content and videos. Over the next couple of months this will expand into automated FAQ pages for race websites as well.

We have started with Runner based videos.  Here is a list with the YouTube – feel free to use these on your own race websites to help answer user questions.
Runner Registration
Giveaway Management
Question Response Management
Add-On Management
Resend the Confirmation Email
Transfer to Another Runner
Transfer to Another Event
Request a Refund
View/Edit a Registration
Redeem a Coupon Code
Consolidate Accounts
View/Sign the Waiver
Defer/Claim a Deferral
Correct a Typo in My Information

 

Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit www.RunSignUp.com.

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