Fraudulent Races

Credit Card ProcessingUnfortunately, one of the things we have had to get good at this year is catching fraudulent races that have been set up (in addition to fraudulent transactions and hacking attempts).

Over the past two days, we have caught 2 fraudulent races being set up. While that is a low percentage among the 773 new races that have been set up on RunSignUp so far in December, it is something that is dangerous to our industry.

Becoming a Payment Facilitator has helped us improve our processes around approving races to handle transactions and take payment. We know this has introduced a new hurdle in getting races set up, but it is now necessary. Processing transactions can put a registration company in financial peril and potentially affect other races using the service.

We are also going to start taking a stricter review process with races who want to use RunSignUp in terms of quality checks of their race websites. If you receive a request from RunSignUp to improve the content on your race website, please understand that it impacts the image of the entire RunSignUp community. We reserve the right to delist any website who we determine to be potentially fraudulent or has in appropriate content.

Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit

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