2015 Availability Report

redundancyPerhaps tempting fate writing this 2 weeks before the end of the year…

We had 8 minutes of total down time in 2015. That is That is 99.998% uptime.

The good news is that all 8 minutes were planned downtime for required system upgrades and we were able to notify users and not miss transactions:

We had minor partial outages that were automatically recovered and had no loss of transactions and only minor performance impact for some users.

We also had some impressive openings, such as the Boilermaker, Murfreesboro, Spring Lake and Bayshore which was doing over 1,000 registrations per minute on our normal infrastructure with sub-second response time. Check out the video on Facebook of our Real Time Map at the opening:

Screen Shot 2015-12-16 at 7.13.50 AM

We made some nice progress in our infrastructure for availability and disaster recovery this year in terms of implementing some extended availability features to our already robust infrastructure we reviewed in July. These features included more and better automatic backup mechanisms for our queues.

We have also started setting up infrastructure in the AWS Oregon data center to provide increased availability and disaster recovery that we will complete in 2016.

Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit www.RunSignUp.com.

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