Re-Applying Discounts During Event Transfers

We have added the ability for race directors to allow discounts to be reapplied during the event transfer process in participant management. This can be turned on under Participants>>Participant Management>>Event Transfer>>Reapply Discount.

discounts
Here are a few important things to note about this feature:

  • During the event transfer process, the discount amount from the original registration will be discounted on the new registration.
    • First example: registrant uses a $5 coupon code for his initial registration for the 5K. When completing an event transfer to the 10K, the $5 discount will be reapplied to the new registration.
    • Second example: registrant uses a 100% coupon code for a 5K valued at $30. When completing an event transfer to the 10K (valued at $45), the original $30 discount amount will carry over to the new registration (leaving an entry fee balance of $15)
  • If the original registration did have a discount, the participant cannot enter a new coupon code during the event transfer.
    • For the second example above, the participant would not be able to enter a secondary coupon code to discount the entry fee balance of $15.
  • The discount amount will be listed in the participant report, which will be separate from the main discount field. This is an easy way for you to track the discounts that were transferred over during event transfers.
  • If a discount was reapplied during an event transfer, it won’t be listed in the actual discount report (however, the original registration is in those reports to reflect the discount amount)

 

Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit www.RunSignUp.com.

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