Text Messaging Now Available for Races

Txt MessagingWe have added the capability for races to do text messaging with their participants. This can be useful for emergency situations such as delaying the race due to lightning. This feature is not meant to be used for marketing purposes!

This option is available under the Notifications section, and must be authorized by RunSignUp. One of the reasons this is important and we do not want to have this used for marketing is all races will be using the RunSignUp Short Code mechanism. And if a person decides to unsubscribe, then they are unsubscribing from all races who may wish to communicate results and important messages.

STEP 1: Collect Cell Phone Numbers. To support text messaging, you will of course need to collect cell phone numbers. We have added Cell Number as a Standard Question that you will need to set up. All you need to do is click the button circled in red on the screen shot below and you will see the question automatically appear as shown. You MUST use the Standard Question so we know what cell phone number to use from the database – DO NOT set up your own custom question for this.

Cell Phone Standard Question

STEP 2: Purchase Message Credits. You receive one free TXT message credit that can be used for this and for results notifications per registrant on a race. You can also purchase additional TXT message credits by clicking on the links from the TXT Message page. You can buy them in bulk:

FREE – 1 message per registration
$125 – 500 Messages
$250 – 1,000 Messages
$500 – 2,500 Messages
$750 – 5,000 Messages
$1,300 – 10,000 Messages
$2,400 – 20,000 Messages
$5,500 – 50,000 Messages
$10,000 – 100,000 Messages

STEP 3: Sending TXT Messages. This is relatively simple – just type up to 160 characters, pick the group of people you want to send to and click send. It may take a few minutes for all messages to send depending on your list size (we can send about 25 per second). Here is the user interface:

Send TXT

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