Text Messaging Now Available for Races

Txt MessagingWe have added the capability for races to do text messaging with their participants. This can be useful for emergency situations such as delaying the race due to lightning. This feature is not meant to be used for marketing purposes!

This option is available under the Notifications section, and must be authorized by RunSignUp. One of the reasons this is important and we do not want to have this used for marketing is all races will be using the RunSignUp Short Code mechanism. And if a person decides to unsubscribe, then they are unsubscribing from all races who may wish to communicate results and important messages.

STEP 1: Collect Cell Phone Numbers. To support text messaging, you will of course need to collect cell phone numbers. We have added Cell Number as a Standard Question that you will need to set up. All you need to do is click the button circled in red on the screen shot below and you will see the question automatically appear as shown. You MUST use the Standard Question so we know what cell phone number to use from the database – DO NOT set up your own custom question for this.

Cell Phone Standard Question

STEP 2: Purchase Message Credits. You receive one free TXT message credit that can be used for this and for results notifications per registrant on a race. You can also purchase additional TXT message credits by clicking on the links from the TXT Message page. You can buy them in bulk:

FREE – 1 message per registration
$125 – 500 Messages
$250 – 1,000 Messages
$500 – 2,500 Messages
$750 – 5,000 Messages
$1,300 – 10,000 Messages
$2,400 – 20,000 Messages
$5,500 – 50,000 Messages
$10,000 – 100,000 Messages

STEP 3: Sending TXT Messages. This is relatively simple – just type up to 160 characters, pick the group of people you want to send to and click send. It may take a few minutes for all messages to send depending on your list size (we can send about 25 per second). Here is the user interface:

Send TXT

Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit www.RunSignUp.com.

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