Tips for Designing an Effective Post-Event Survey

We always recommend to races that they use a Post-Event survey to help evaluate their race, and make improvements in future years.  But it’s not always that simple – there is a little bit of a science behind creating a survey that provides effective, useful data.

The market research firm Fueled Insights has released a nice PDF of 8 tips for designing your Post-Event survey.  Among the tips, they provide guidance on when to send a survey, how to phrase questions, and creating a logical order for your questions. You can check out all the tips here:

Fueled Insights: Tips for an Effective Post-Event Survey

One insight you may not have thought of: turn your survey into a conversation, not a one-way street:

Insights

 

You can learn more about services from Fueled Insights on their Website: http://www.fueledinsights.com/

Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit www.RunSignUp.com.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s