August 2014 Newsletter



Between the release of our new Race Director Dashboard and our first Race Director/Timer Symposium, the last month surrounded us with creativity and customer feedback.

We have a few cool new features that are simple to set up, but will really set your race apart for your Runners and Sponsors, and save valuable time as a Race Director:

Adding Value for Your Runners:

Video ResultsSet up a video camera at the finish line (or split points), upload the video to Youtube, and you can include a video link in your RunSignUp results that will automatically snap to the time that the runner can expect to find themselves in the video.  Early feedback on this feature is that runners have loved the unexpected feature.

Basno Electronic BadgesWe have partnered with Basno to make it easy for Race Directors to create a digital badges that allow runners to share their accomplishments and encourage friends to participate. There are 3 levels of capability with Basno, from free Basic use to a more robust Premium account.

Adding Value for Your Sponsors:

Reporting 2.0: Released with the new Race Director Dashboard, Reporting 2.0 allows for search by participant or year, a fully customizable view of report fields, and export options for CSV, Google Sheets, Dropbox, and more. Reports can be useful to you, the Race Director, but beyond that they can be a simple tool to help demonstrate value to your Sponsors.

Event Specific NotificationsCustomize the specific message on the Confirmation Email sent to Runners, based on the event they register for.  This is another feature that you can use as a selling point for Sponsors: if you attract separate Sponsors for separate events, you can effectively highlight the Sponsor for that event in your Confirmation email to Runners.

Race Director Timesavers:


Time Zone Change: We can now support Time Zones, eliminating time calculation adjustments for Race Directors outside the Easter Time Zone.

Giveaway Inventories: Two new features around Giveaway inventories allow for Race Directors to set an inventory on Giveaway items that they have a set quantity of (great way to use leftover Giveaways from previous races as limited-quantity swag for another race!), as well as providing a tool for estimating the number of Giveaways (per size) that should be needed (based on numbers from previous years).

News Blogs

Ventura Marathon Customer Case Study
NC Troopers Footchase Case Study
Badges for Race Participants

Time Zone Changes
Giveaway Inventories
Integrated Club and Race Registration
RunSignUp Mobile App for Runners
Video Results
Video Results – Runners like them!
Searchable Menus
Reporting 2.0
Save Default Report View
All Race Payments Report
Multi-Charity Donation Reports 
Male/Female Giveaway Reporting
Corporate Team Store Purchases Reports
Export to Google Sheets
Export to Dropbox
Forgetting Passwords
Event Specific Notifications
Sharing Access to a Race
Quick Change Event on Check-In
Customer Video Testimonials
RunSignUp Service
Your Favorite Features
Coming Soon: Race Director & Timer Video Content
Import Data Mapping
Facebook Advertising Lessons
Secure Access and Menu Customization

Author: RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, Night Nation, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2015, over 10,000 races used the system to register more than 2.7 million participants. In 2016 over 14,000 races will use the system to process over 4.3 million paid registrations. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit

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