RunSignUp CRM: CliffsNotes

Customer Relationship Management (CRM) is technology that lets you manage your interactions with customers and potential customers. In the endurance market, CRM is evolving from a buzzword to a tangible technology that race directors need. Your participants are your customers, and you need to promote your race(s) and deliver customer service to your current, past,... Continue Reading →

Team/Group SignUp Improvements

Teams and Groups are becoming an increasingly popular way to attract participants. However, there are always questions about how to make this as simple and obvious as possible to attract the most people. On Monday, August 6, we are taking another step forward as part of our User Experience Manifesto to help races maximize the... Continue Reading →

RunSignUp July Newsletter

Top News: What IS a CRM for Races? The hottest ticket at our 2018 RunSignUp Symposium was the session on the RunSignUp CRM, and yet, many in the endurance industry don't really understand the term or how it can impact their business. We dedicated some blog real estate to answer the essential CRM questions: What... Continue Reading →

Email Marketing Bug

We had a bug impacting emails sent today between roughly 9:55am-10:35am ET, causing emails to be sent with recipients listed in the "To" field instead of being BCC'd. The bug initiated during a migration to the new version of SendGrid's API; we have rolled back to the pre-deployment version, and further emails have not been... Continue Reading →

Re-Live the Symposium: Marketing Panel

We captured some of our favorite presentations from the RunSignUp Symposium on video and will be gradually sharing them with all our customers and friends. We posted about RaceDay Scoring earlier today, but up first in our set of sessions led by non-RunSignUp industry professionals is our Marketing Panel. This session was run by Ryan... Continue Reading →

RaceDay Scoring from the RunSignUp Symposium

The development of RaceDay Scoring is rolling along, and one of the highlights of this year's RunSignUp Symposium was being able to share the progress with so many experienced timers. For those of you that couldn't make it to the Symposium, you can catch up with RaceDay Scoring on Youtube! Intro: RaceDay Scoring & RaceDay... Continue Reading →

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