RunSignUp Community to Sponsor BOSTON – The First-Ever Film about the Legendary Boston Marathon

Running Community Comes Together to Fund the Production of BOSTON with up to $200,000 of Donations


Los Angeles, CA, May 27, 2015 – LA Roma Films, the production company of award-winning director Jon Dunham, creator of the Spirit of the Marathon films, announced today the beginning of an innovative sponsorship agreement with RunSignUp to become an Official Sponsor of the upcoming feature documentary BOSTON.

BOSTON signifies the first time in the marathon’s 120-year history that the story of this iconic race is being told on film.  The Boston Athletic Association (B.A.A.) has granted unprecedented, exclusive access to the Boston Marathon to LA Roma Films, and the production will detail the rich history that makes Boston America’s Race including the extraordinary support of the entire running community after the tragic events of 2013, as well as the race’s moving return in 2014.

“The RunSignUp Community is excited to be able to sponsor BOSTON,” said Bob Bickel, RunSignUp Founder. “This movie needs to be made, and the whole running community needs to come together to make sure the funds are raised to produce the same type of high quality documentary that Jon was able to create with Spirit of the Marathon.”

“The Boston Marathon has a legendary history and our production team feels a great sense of responsibility for telling this story right,” said Dunham. “BOSTON is an independent film that needs the running community’s support.  We are excited that RunSignUp can help this important film become a reality by bringing together the collective efforts of the thousands of races and timers, and hundreds of running clubs and running stores who use their registration, results and membership.”

RunSignUp will match up to $100,000 of donations to the production of BOSTON, meaning the community is hoping to raise $200,000 in total. RunSignUp will enable races and clubs to make donations that will be matched at RunSignUp races will allow runners to make a $5.00 donation to #FundBostonFiIm with a simple checkbox on the checkout page. Races will also have the option to increase the processing fees by $0.25 per transaction, which will also be matched by RunSignUp. If even 10% of the races using RunSignUp have their runners pay the extra processing fee, it will generate $75,000, which would be matched by RunSignUp. RunSignUp Races can make these changes in their dashboard.

RunSignUp has asked that the sponsorship not be exclusive so that the entire running community can find ways to get behind the film. In particular, RunSignUp is suggesting that running clubs and running stores create Fundraising teams on Crowdrise. RunSignUp also encourages other race registration providers to take similar steps to help #FundBostonFilm.

Guy Morse, former Boston Marathon Executive Director and member of the BOSTON sponsorship team, said “We are happy to have the RunSignUp Community step up to become our first major sponsor for the film. We have a large fundraising and sponsorship goal to meet so the movie can be completed in 2016.  It is exciting to see the running community have a chance to come together in this way to support the incredible story of the Boston Marathon.”

For Information, Contact:

RunSignUp: Johanna Goode,
LA Roma Films: Megan Williams,

LA Roma Films is the production company of award winning director Jon Dunham and Academy-award nominated producer Megan Williams.  Dunham lives in Rome and Williams in LA, thus the company name.  They have collaborated on several notable documentaries including No Distance Too Far – A film of the California AIDS Ride (2002); Tell Me Cuba (2006); and Spirit of the Marathon II (2013).  They are honored to have the opportunity to produce BOSTON, the B.A.A. endorsed and supported film about the Boston Marathon. For more information on BOSTON, visit

About RunSignUp

RunSignUp is the leading innovator of online tools for races registration, race day solutions, and running clubs. Services include RunSignUp for registration, RunSignUp Go for Race Day, RunSignUp RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences.  More than 4,000 race directors, timers, and running club officers use these services today, including leading organizations like the Boilermaker, Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Blacklight Run, Bubble Run, The Glo Run, Leone Timing, and many more.  Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal.  RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community.  For more information, visit

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Race Transfer Credit Flexibility

When you as a race director move someone from one event to another, you now have the flexibility to give them credit for that transfer or not. For example if I transfer someone from the Half to the Full Marathon and the full marathon costs $20 extra. Some race directors want to make that $20 available to the runner for future refunds or transfers.


Note the self-serve functions still work the same and we calculate based on current even costs and amount paid. So if a runners paid the $20 event difference, then the $20 would be available for future refunds or transfers. The issue is that sometimes when a race director does this, they might not collect money from the runner so there is no need to have an amount that is potentially creditable to the runner.

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Multi-Race Bundles

Multi-Race BundleWe have introduced a powerful way to create and manage multi-race bundles. This is common for organizations who want to provide a convenient way for runners to sign up once for several races. For example the Pittsburgh Marathon created a P3R Megaticket where runners would pay a single discounted fee and sign up for the Pittsburgh Marathon (April 2016), Pittsburgh EQT 10 Miler (November 2015) and the Liberty Mile (August 2015).

Bulk Participant TransfersThe idea is to create a separate race that will contain all of the information needed to populate each of the races that are part of the Bundle. This means Giveaway items, Add-ons, Custom Questions and certainly Event options (for example there were two P3R Megaticket options – one for the Marathon and one for the Half Marathon). This process provides for maximum flexibility to meet the unique needs of your races.

The new tool in RunSignUp will help you move participants from the Bundle to the appropriate races with the appropriate information. As shown above, it is a new option in the Participant Management section.Bulk Transfer

The first step is to get a list of participants that you want to export into a race and copy the Registration ID’s. In the Pittsburgh example, they would copy the registration ID’s from the Half Marathon Bundle to import into the Half Marathon, but they would copy all the registration ID’s to import into the 10 Miler for example. The simplest way to export registration ID’s is to do the Search in the View Participants page and do an Export to CSV. When you open that spreadsheet, you can just cut a paste the Registration ID column into the first step of the Bulk Race Transfers.

CAUTION: Be careful about checking the box on that first step as removing the participants would not allow you to move those same people into other races.

ExportThe next page you will see is a confirmation of how many people you will be moving as well as the list of names as shown on the right.

The next step is to select which race you want to transfer people into. Note this is doing a transfer of the people – Select Race to Transfer IntoNOT the financial information. All financial information will be kept with the bundle.

The next step is selecting the Event ImportEvent that people will be transferred into.

The next step will allow you to match data from the Bundle Race to the individual races. We present a mechanism to match Giveaways, Add-Ons, Questions, etc.

Import Data Match

You will have a chance to review the data before it is imported:

Import Data

With that step – all of those participants are imported into the actual race from the Bundle. You can repeat for each of the races.

This design allows for differences between races and for customization of the data transfer.

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Corporate Team Captain Access to Custom Questions

You can give Corporate Team Captains access to certain questions. This is a new option in the Custom Questions on a per questions basis:

Corporate Team Captain Question Access

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Bib Exchange Past Registration Close Date

Bib Exchange Transfer OptionsWe have added an option for “When transferring, allow the new registrant to register for any event even if normal registration is closed (up to the date that transfer requests close).”

This defaults to on for any new race that sets it up. It’s defaulted to off for current races with transfers enabled.

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Free Offline Check-In App

Free Offline Check-In AppWe have a Public Beta 2 of the Free RunSignUp Off-line Check-In App. This app has already been used by 10,000 participant races. We have also developed a set of hardware recommendations. The new Check-In App has these key features:

  • Off-line Mode – this means you do not need to rely on an Internet connection.
  • Auto-Sync – the app will auto-sync in the background so even spotty Internet service will work.
  • Manual Sync – Click a button to initiate a sync operation manually.
  • Local Save to USB – You can save information to a USB, so if you are assigning bibs you can import them into your Scoring software like The Race Director or RunScore.
  • Fast Searching – since all the data is local you have reliable, fast searching.
  • Dynamic Bib Assignment – simply type in the bib numbers as you hand them to participants at the expo or on race day (no wasted bib tags!).
  • Waiver Check-In – make sure your participants have signed their waiver and check when they sign it on race day.
  • Bar Code Readers – You can speed check-in with barcode readers.
  • Send emails before the race with participant barcodes.
  • Customize Printing – Select which fields you want printed and the order
  • Label Printing – Print bib labels on the Dymo 450 thermal label printer to speed professional check-in with dynamic bib assignment.
  • Auto-sized Label Printing – put all the information you want on your bib labels – we support auto-sizing of the font to fit the label.
  • Receipt Printer – print inexpensive thermal paper receipts that your participants can take to the Giveaway and Add-On Pickup area to speed check-in and reduce lines.
  • Create Multiple Check-In Pages – fit each check-in station to your own needs
  • Customize Search Page – select which columns you want to show on the search results page.
  • Customize Check-in Pop-Up – select which data you want to show in the pop-up to check people in.
  • Customize Edit Fields – select which fields check-in volunteers can edit.
  • Super Fast Check-In – No pop-up option – just search and click. Or scan barcode and done (like entering a ballpark or concert).
  • Linked Registrations – Allows you to find all the people who registered in the same transaction – like a family – with a click of a button.
  • Search by Team Name – Find everyone on a team easily.
  • Mark Manual Payments – Record cash payments taken at check-in.
  • Reports – This will give you the ability to report on check-in stats and even track on a per station basis.
  • Free and Open – There is no charge for the Check-In App. In addition anyone can create a race and upload participants for free even if the participants are imported from another registration system, and the app would fully work. Also, since this is updating the common fields used in RunSignUp it integrates well with scoring and timing software like The Race Director, RunScore and RunScore Results and Agee Timing.

Offline Check-In AppThe Check-In App The Check-In App is a Chrome App. There is a database (IndexDB – an open database standard implemented by most HTML 5 browsers) where we can store data locally for use offline. We will download the entire participant data set into this local browser-based database and then update every minute with any changes that are available like new registrations or assigned bib numbers bi-directionally.

The advantages of this architecture are:

  • It can run in an offline mode without Internet connection
  • Chrome supports Apps – so you can download the app onto your PC, Mac or Chromebook. iPad, iPhone and Android do not yet support Apps in their browsers.
  • We will be releasing a Chrome browser version that supports any Chrome browser – PC, Mac, iPad, iPhone, Android tablets and phones, Chromebooks, etc.

The one limitation is the Printers are only supported on PC and Mac – NOT on Chromebooks or mobile devices.Offline Check-In App

Installation Instructions: During Beta, you will need to install the app on your non-mobile device (PC, Mac, Chromebook). At release we will also have a version that works with any version of Chrome including on mobile devices. Go to the Race Day Go menu and select Offline Check-In App.

Step 1: Enable Off-Line Check-In. To enable the Check-In App, you must set up a couple of things:Off-Line Check-In App

  • Password. Your race will appear to all users of the app, so you must set a secure password. We suggest that you set up a Password Hint (I just use the actual password so I do not forget it and only the race director can see this password).
  • Dates. You need to set dates to turn it on and off. This can be a tight window on race day morning or an expanded window if you want to test it before the race.

Check-In App OptionsStep 2: Set Up Check-In Options. We have quite a few since there are so many different needs for races. The first thing to set up is which fields (like name, bib, registration date, etc.) appear when you do searches, which fields appear in the Check-In Pop-up, and which fields can be updated/edited like Bib and Waiver. You can see the set-up options on the diagram on the right with the large list of checkboxes being the fields that are shown.

Note there is a default set of fields if you do not set this up. Note also that you can set up any number of “Presets” and name them anything. For example, you might want to have limited information and editing for most of the check-in stations and have one station that has many more options turned on.

Check-In General OptionsThe options on the right include some general settings that can make check-in faster for your process. They are all fairly self-evident, but several interesting scenarios can be set up. For example, you may want to have most check-in stations not be able to un-check-in people and have one station that can solve problems and have the capability to un-check-in people. This can reduce options and errors. Another scenario is to have one or two stations set up to handle all the team check-ins so they would have the “Search by Team name” turned on and the other stations would not.

Badcode Scan SetupBarcode Scanning can also be set up. The first option will automatically pop up the check-in box when the barcode matches a person. So you scan, enter the bib number, click Enter and you are done. The second option places the focused field on the search screen where it was – typically the Registration ID field so the barcode is ready to scan again quickly.

Check-In Label PrintingLabel printers are great for doing dynamic bib assignment where the bib label will print out when you assign the bib number and check the person in. Simply peel the label and put it on the bib for a professional look. We also allow you to format the bib label however you like with a combination of text and database elements like name and bib and shirt size being able to be inserted onto the label. For example: Bib: %BIB_NUMBER% We support the Dymo label printer with dynamic scalable fonts. Meaning if you only have a couple of lines of limited text the font will be large and if you have a lot of lines with a lot of text then the font will be small.

Check-In Receipt PrintingReceipt Printers can also be connected and configured similarly to Label printers. Below is a list of fields that are available for both printing types. Note that you can print a list of Add-Ons that the participant ordered – so they could take the receipt over the the Add-On table to pick up their extra purchases as well as giveaways.

Check-In Printing Options

Offline Check-In InstallationStep 3: Download the Chrome App onto your computer. Then open up a new tab on your Chrome browser and enter the address “chrome://extensions”.  You may see a list of apps that are already installed in your browser. Then drag the downloaded file (it will have a “.crx” extension on the end) into Chrome Extensionsthat browser. You will see a pop-up asking for permission to install. And then you will see something like this – note the URL will Chrome App Permissionnow be “chrome://apps”.

Chrome App

Double click on the app and it will open!

Step 4: Using the Check-In App. The app will initially look like this: Offline Check-in App Initial Page Race listWhen you click on “Add a Race”, you will see a list of races as shown on the right. Note that all races who have the Offline Check-In App enabled will show on this list. This means you have to enable your race so it can connect to the app.

Once you click on the race, you will need to authenticate that you have access – in other words enter the password put into the setup Step 1. It will look like the screen shot below:

Check-In App Password

The first thing the app does is tries to sync with RunSignUp and download all participants. You can keep track of this in the upper right corner of the screen – it will show you how many it has downloaded. It will also show you the last time it was synced. The syncing happens automatically when connected, and you have the option to “sync now” if you are trying to load in new participants that may have registered in the kiosk.

Offline Check-In App

Since all the data is now in your local computer or device, searching is consistently fast. For 1,000 people, it is typically about 1 second. With 18,000 people it can be about 3 seconds for a search.

Clicking the “Check-In” button will pop up the check-in window with whatever details you set up in Step 2. Simply enter the bib number in this example and click “Check-In & Save” as shown below:

Check-In Pop-up

As explained in Step 2, these pages can be configured a number of different ways. For example if it is important that you check to see if everyone has a waiver, you can show that. You can also have people sign waivers on site and then have the check-in staff mark that the waiver was signed – allowing for simple post race reporting of waiver coverage.

Linked RegistrationsA convenient feature is to show the participants that registered together. In the Step 2 Setup above you can select to show “Linked Registrations”, and it will show in the search results in the app as seen on the right.

Syncing and the Local Update Queue
Local Save
As stated earlier, the app stores all changes and will sync when it is connected to the Internet – uploading changes to RunSignUp. When the app is waiting for the next chance to sync, it keeps the changes in a queue. If the Internet does not come back up, all of the changes continue to be stored in this queue. You can view it or download it. This gives you the emergency backup of loading the data onto a USB to be walked over and imported into the timer’s scoring software. Here is what the queue looks like:

Offline Queue

Below are videos demonstrating the basics of the app and the speed of the check-in. Here is a video of how the app can be used to check people in:

This is the video showing how to set up the app in the Race Director Dashboard:

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Standard Questions

Standard QuestionsWe have added Standard Questions – which creates a standard set of information that can be used across races and is stored as part of a runner’s profile and be reused. This list will expand in the future. The first 3 Standard Questions are:

  • Emergency Contact Name
  • Emergency Contact Phone
  • Cell Phone Number for Important Notifications

Standard Emergency Contact QuestionWhen you click one of the Standard Questions, it will automatically create the question below. This gives you the ability to mix it in with your custom questions and create the order that works best for your race. Note that the Standard Question will automatically select defaults such as the format and who to ask. You will only have limited capability to change these questions. For example, the phone numbers must be phone numbers and for emergency contact each participant is given the chance to enter their own emergency contact, but you select whether it is required.

Turn an existing Custom Question into a Standard Questions

Turn an existing Custom Question into a Standard Questions

If you have an existing question, you can turn it into a Standard Question. We highly suggest you do this if you have an Emergency Contact question.

The advantage of having Standard Questions is that users with a profile will only have to answer it once. The next race they sign up for, the Emergency Contact info will automatically populate – saving time and making mobile registration easier. This is part of our effort to move toward a “One Click” registration capability.

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Text Messaging Now Available for Races

Txt MessagingWe have added the capability for races to do text messaging with their participants. This can be useful for emergency situations such as delaying the race due to lightning. This feature is not meant to be used for marketing purposes!

This option is available under the Notifications section, and must be authorized by RunSignUp. One of the reasons this is important and we do not want to have this used for marketing is all races will be using the RunSignUp Short Code mechanism. And if a person decides to unsubscribe, then they are unsubscribing from all races who may wish to communicate results and important messages.

STEP 1: Collect Cell Phone Numbers. To support text messaging, you will of course need to collect cell phone numbers. We have added Cell Number as a Standard Question that you will need to set up. All you need to do is click the button circled in red on the screen shot below and you will see the question automatically appear as shown. You MUST use the Standard Question so we know what cell phone number to use from the database – DO NOT set up your own custom question for this.

Cell Phone Standard Question

STEP 2: Purchase Message Credits. You receive one free TXT message credit that can be used for this and for results notifications per registrant on a race. You can also purchase additional TXT message credits by clicking on the links from the TXT Message page. You can buy them in bulk:

FREE – 1 message per registration
$125 – 500 Messages
$250 – 1,000 Messages
$500 – 5,000 Messages
$750 – 5,000 Messages
$1,300 – 10,000 Messages
$2,400 – 20,000 Messages
$5,500 – 50,000 Messages
$10,000 – 100,000 Messages

STEP 3: Sending TXT Messages. This is relatively simple – just type up to 160 characters, pick the group of people you want to send to and click send. It may take a few minutes for all messages to send depending on your list size (we can send about 25 per second). Here is the user interface:

Send TXT

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