RunSignUp Awards 2017 Community Grant

RunSignUp Awards 2017 Community Grant

RunSignUp has announced the awardees of the 2017 RunSignUp Community Grant Program, a giving program that provides a financial contribution to endurance-related nonprofit organizations. In its second year, the program received applications from 129 highly deserving charitable organizations. A team at RunSignUp narrowed the field to 10 finalists; the final award decision was made by the RunSignUp Customer Advisory Board. The total grant amount was increased from $10,000 to $11,000 to account for a tie in the voting process.

The 2017 Community Grant Awardees are:

$4,000: Tri 4 Schools, Verona WI
$2,000: Airborne Tri Team
$2,000: Bel Inizio, Houston TX
$2,000: Chester Cheetah’s Track Club, Chester PA
$1,000: Athletes Serving Athletes, Lutherville MD

As an industry, endurance events fundraise for a myriad of causes and charities through races, fun runs, walks, bike rides, and more. The RunSignUp Community Grant Program is an annual program focused on giving back to the industry that gives so much by recognizing organizations that support runners and other endurance athletes – I.E., those that fund youth running programs, provide training funds, purchase needed attire and equipment for athletes, or create endurance programs to help people build better lives. Applications for the 2018 award will be released in Spring 2018, and will be announced via the RunSignUp blog.

 

About RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, fundraising, and race promotion, RunSignUp Go for RaceDay, RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Philadelphia Marathon, Komen Race for the Cure Philadelphia, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2016, over 14,000 races used the system to register more than 4.2 million participants. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit http://www.RunSignUp.com.

Guest Release: Run America kicks off GEN2’s Go-to-Market Strategy with FREE BIBs!

Run America has a new product release that includes a program with free bibs for  participating race directors. The contents of their release is below, for any directors who are interested.

CHARLESTON, WEST VIRGINIA, US – 07/24/17 (PRESS RELEASE) – Run America LLC in association with Endurance Mobile LLC is pleased to announce the launch of Run America Generation II, “Gen 2” through a revitalized runamerica.co. The former domain run-america.com will continue to forward to runamerica.co. The principal partners of Run America are hoping that the .com derivative will be available for purchase in the future. The Gen 2 mobile version is available for download through the IOS App and Google Play stores.

Run America is the absolute best place to find, review, and discuss running-infused events across America. Run America, was designed by athletic “enthusiasts” like you, many of whom maintain active lifestyles (ok… you’re crazy busy… we get it!). Run America is the place, evolving into a community, to connect with your “friends” and “foes”. 😉 It’s a place to encourage everyone to get out there, leave feedback and set (as in ready.. set..) the exact type of event you are looking for! Run America provides access to a growing list of over 450,000 events annually. Be sure to use Run America to precisely identify only those events that interest you as “time” is a factor.

“Who doesn’t like FREE,” says Ross Mistretta, Run America’s CTO/CMO. “Place a precision race refinement (filtering) app in the hands of any serious athlete or enthusiast and quite literally you’re off to the races. Couple that with an unlimited supply of FREE BIBs and its… well… off to the races.” Everyone wants to be informed in their own time! Timers and Event Directors need resources. Run America has started providing FREE BIBs to proliferate their message while providing a vital component, race bibs, to those than need them. Runners run races that fulfill their needs. That said, Run America has everyone covered. Run America’s vision is only limited by its adoption and Father Time!

Run America’s 450,000 plus events are fed by RunSignUp, Active & Race Entry. Several other prominent registrars will soon have their events added to Run America. Once all the major registrars are accounted for its Run America’s mission to integrate the hundreds of independent “island” registrars scattered across the country, if permitted. The Run America event-base will soon cross the boundaries of traditional “runs” by incorporating multisport and variety (initially referred to as “mudders”) events. Add a synthesis filter of refinements across hundreds of thousand of event, whereby pinpointing the exact race desired and finding what one wants becomes child’s play.

“The Run America app should be the first place you go when looking for a race.  We are adding hundreds of races daily. As a race director, why would you not want free bibs and the best place to highlight and find your event… it means more money for your race and charity!” says Brent Garrett, Run America’s President and CEO.

Run America integrates events and their criteria from two (2) of the three (3) largest registrars, RunSignUp (.com) and Active (.com). The third largest registrar is inline to be integrated before October 2017.

Current features available to refine event criteria are as follows:

  • Distance – How long of an event do you want to run?
  • Time – Are you interested in running a particular time of day?
  • Month – Are you a seasonal competitor?
  • Registrar – Who do you prefer? RunSignUp, Active or Race Entry?
  • Event Date Range – Need to narrow down when you’re available to run between to specific days?
  • Travel Radius – How far are you willing to travel to an event?

Generation 3, GEN3 Refinements (“sneak peak”) due out in early November 17’

  • Day – Do you like to run on a particular day of the week?
  • Participants – Do you like small, medium or large events?
  • Terrain – Like your races flat, hilly or somewhere in between?
  • Temp – Some like it hot while others a tad on the cooler side? Set your temp!
  • Cost – What are you willing to pay for an event?
  • Discount – Are discounts available? Coupon code, 2fers? etc?
  • Timer – Sweet on a timer?
  • Division – Are you a Clydesdale, Athena, Wheelchair racer?
  • Travel Costs – What does it cost to get there?
  • Cause – Do you have a cause in mind or that you feel strong about?

The above enhancements to Run America’s refinements are just the tip of the iceberg for GEN3. Download the app and start using it today. Soon there won’t be a need to look anyplace else.

Keep an eye out for Run America sponsored events (tentatively, one in each state through 2020). The top prize is a sponsorship where you can become a member of the Run America Team!

Run America FREE BIB are Powered by Athlete Race Numbers. Should your event require something a little more customized please reach out to them and let them know Run America sent you!

 

About Run America:

Run  America  is a tech startup based just outside of Charleston, in South Charleston, West Virginia. Founders Brent Garrett, graduate of West Virginia Wesleyan College and co-founder Ross Mistretta, a graduate of Ramapo College of NJ with a Masters Degree from the New Jersey Institute of Technology, lead the team. As passionate entrepreneurs with over three decades of combined experience in engineering and monitoring desktop and mobile applications these two bring a mashed up sense of reality to your traditional single purpose application. Mobile apps need to simply be. With a laundry list of innovations, the two entrepreneurs got to work, coming to terms with all the elements required to build a purposeful app that could simply put, dominate a market segment.

 

Brent Garrett’s Linkedin Profile

https://www.linkedin.com/in/brent-garrett-0596325/

Ross Mistretta’s Linkedin Profile

https://www.linkedin.com/in/rossmistretta/

To learn more about Run America and our partnership opportunities please contact:

Media Contact

Company Name: Run America
Name: Brent Garrett – President / CEO
Email Address: brent@runamerica.co
Website: www.runamerica.co

RunSignUp Announces Migration Assistance Program for RaceIT Customers

July 24, 2017 – Moorestown, NJ – RunSignUp is pleased to announce the RunSignUp Migration Assistance Program to assist races who currently use RaceIT in the USA and who may want to migrate to the RunSignUp platform. Eric Cone, RaceIT founder and former CEO, will be leading the program.

RaceIT customers who may want or need to move quickly to another platform will find this Migration Assistance Program beneficial in a number of ways:

  • Fast build of your new race website with a quick start to taking new registrations
  • Data migration assistance to import past participants
  • Migrate coupon codes
  • Manage your races with a combination of RaceIT and RunSignUp registration data in a single database
  • Year-over-year analysis (with data import)
  • Access to RunSignUp Loyalty Programs (with data import)
  • RunSignUp Referral Reward Links assigned to current participants to help grow your race
  • Free Email Marketing integrated with the database for unlimited and custom emails to past and current participants

Eric Cone, VP of Strategic Business Development at RunSignUp, said “I joined RunSignUp because they care about helping races take care of their participants, fundraisers, sponsors, and everyone else connected to their events. We are happy to have the most advanced platform in the industry to serve RaceIT customers who want to make a switch. RunSignUp continues to deliver amazing technologies, from promotion to registration to fundraising to race day solutions. RunSignUp will help you create an efficient and memorable event experience.”

RaceIT customers will receive a dedicated Account Manager who will assist you in setting up your race, learning the RunSignUp platform, importing past data and getting you started taking new registrations right away. In addition, we will train you on how to use the free RunSignUp Integrated Email program to send custom notifications to existing and past participants to notify them of the change and how it might impact them. You can include instructions on how a participant can claim their registration in the new system so they can self-manage their information.

Races with an interest in the RunSignUp Migration Assistance Program can go to http://resources.runsignup.com/migration/ to be connected with an Account Manager, email info@runsignup.com, or review our website (https://runsignup.com/) for more information.

 

About RunSignUp

RunSignUp is the leading innovator of online tools for race registration, race day solutions, and running clubs. Services include RunSignUp for registration, fundraising, and race promotion, RunSignUp Go for RaceDay, RD Go for Timers, RunSignUp Clubs to enable membership management, and RaceJoy for mobile experiences. More than 10,000 race directors, timers, running club officers and running stores use these services today, including leading organizations like the Boilermaker Road Race, Crim Festival of Races, Pittsburgh Three Rivers Marathon, Inc., Fifth Third River Bank Run, Philadelphia Marathon, Komen Race for the Cure Philadelphia, Mercedes Marathon, Kentucky Derby Festival, Leone Timing, KC Running Company, Compuscore Timing, Knoxville Track Club, Pikes Peak Road Runners, Gulf Coast Runners, Columbus Running Company, Playmakers Running Store and many more. In 2016, over 14,000 races used the system to register more than 4.2 million participants. Services are free except for processing fees when conducting monetary transactions such as race registration or club membership renewal. RunSignUp is founded by runners for runners, using technical capabilities to bring the power of cloud computing to benefit the running community. For more information, visit http://www.RunSignUp.com.

RaceJoy Goes Extreme in Alaska!

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This past weekend the inaugural Alaskaman Extreme Triathlon took place and was the first race in Alaska to provide RaceJoy’s advanced tracking and cheers. Offering one of the most challenging and breathtaking extreme triathlons in North America, this new race experience is sure to be on the top of serious athletes’ bucket lists.

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Alaskaman caps the event at 315 participants and takes athletes on an epic journey through the cold, crisp and clean waters of Resurrection Bay, along the beautifully scenic and mountainous passages of the Seward Highway, and up the extreme trails of Mount Alyeska over one of the hardest run courses in the sport. The swim-bike-run course length is approximately 144 miles in length with a total gain of 10,100 feet between the bike and run courses. Given such a challenging course, not all complete the tough terrain. There was a total of 153 finishers who fully earned their finishing medal!

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Quickly becoming known as one of the most challenging one-day endurance triathlon events in North America, safety was a key concern for race organizers. The Alaskaman required each participant to have their own support crew and to use RaceJoy so race organizers could use RaceJoy’s monitoring system to live track athletes on the course. Participants are also required to have an escort during the last seven miles of the run. Clearly, this is not your average race!

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More than 200 participants used RaceJoy’s live tracking and 2,200 spectators tracked participants and sent 3,500+ cheers through the app to offer encouragement and support. This 11 spectators per participant ratio is a record for RaceJoy where typically participants have about two people supporting them in RaceJoy.  This unique and significant achievement drew many family and friends to share in the experience and cheer on their athletes

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 Participants received audio progress updates every five miles that included information like pace, elapsed time and estimated finish time. The supporting family and friends received these as in-app notifications. RaceJoy issued 81,080 progress alerts at the Alaskaman Extreme Triathlon – for its first year, that is an extreme amount of progress alerts!

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Much like the live-tracking in the app, RaceJoy’s monitoring system provides race organizers with an at-a-glance view of participants as they move along the course. The monitoring system also alerts the race organizers if anyone has gone off-course during the bike or run portions of the triathlon. They were also able to see how many participants had crossed specific milestones along the course and then drill into individual participants to see their performance information. Organizers could send instant audio messages through RaceJoy to individual participants, if needed.

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Prior to race day, race organizers did an excellent job of communicating and educating the athletes about RaceJoy so that participants could make full use of RaceJoy’s features, including the need to use a portable battery as a backup. As a safety precaution RaceJoy was listed on the Alaskaman website as a mandatory piece of equipment on both the bike and run portions of the course.

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In the weeks leading up to the race, the race organizers also posted to social media about the use of RaceJoy, encouraging participants to gain familiarity with the app before the night prior to the race. The organizers themselves did tests on the course using AT&T, Verizon and T-Mobile to gauge cellular coverage on the course, and posted a Cellular Coverage Map to notify participants and spectators.

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The Alaskaman Extreme Triathlon race management team is clearly dedicated to creating a very unique challenge for athletes on an amazingly beautiful, but tough course. Thank you for including RaceJoy in your inaugural year! And a huge CONGRATULATIONS to all the finishers!

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Race Organizers

If you’re interested in enabling your event for RaceJoy, visit our website or your RunSignUp dashboard to learn more or request a demo at info@racejoy.com. Please note we require a minimum two-week lead time before the race date and an electronic version of the course map (KML/GPX format preferred).

Custom Question Reporting

We have expanded the Participant Report to easily do a search based on Custom Questions. We added a button on the Search All Fields to filter on Questions.

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When this button is clicked, all of your custom questions that have optional answers (not free form word answers) show:

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Note only one field may be selected at a time. Note you can still download a spreadsheet to do additional filtering and sorting.

RunSignUp Quick Hits for Advanced Users (Version 2017)

For the second year, Sales Lead Bryan Jenkins took the RunSignUp Race Director/Timer Symposium Attendees through a set of the most missed and underutilized features on our platform. We have them collated here – take a look and see what you could use!

Search Box Bib/Email
Need to find a participant quickly? Instead of navigating to the participant report first,
there is a search bar at the top of each page of your Dashboard.
https://runsignup.wordpress.com/2015/10/27/quick-participant-search/

Strike Through Pricing
Use Strike-Through Pricing to highlight special deals or price changes and provide a stronger call to action to register immediately.

Race > Registrations > Dates, Pricing, & Options – Strike Through Pricing

Blogs:
Strike-Through Pricing 
Strike-Through Pricing for Event Grouping

Event Display Options
Make a specific event or package stand out with logos/buttons to encourage registration in your premium or priority event.

Race > Registration > Event Display Options

Example: Night Nation Run

Blogs:
Highlight Events During Registration
Customize Event Details on Race Websites

How-To: https://runsignup.com/How-To/Event-Display-Options

Social Sharing
Increase the value of runners sharing your event on social media (free advertising!) by uploading a custom image for the event. Embed your race date & a logo or sponsor logo for an effective social image!

Promotion > Social Sharing > Facebook/Twitter Share

Blog: Social Share Update

Financial Event Summary Table
A rough estimate of numbers per event that can be used to demonstrate basic race financials to non-accountants.

Financial > Summary > Transactions > Event Summary

Fast Registration Options
Use caution to ensure you’re collecting needed information, but within a specific date range (i.e., late registration) it can be helpful to capture more mobile registrations with a simple registration path.

Race > Registration > Fast registration options 

Blog: Fast Registration Options

Participant Data breakdown
Quick view of your participants and how they came to your event (paid, $0 entries with coupons, and imported entries)

Race > Actions/Common Tasks – Breakdown button

Shipping Address Verification
Turn on various settings to ensure that an address is correct to allow for races with an option to ship bibs and packets instead of requiring a pre-race packet pickup.

Race  > Registration >> Shipping

Blogs:
Shipping Address Validation
Shipping Address Correction Stats
Shipping Address Improvements

Short URL
Setup a short URL to your race to make it easier to direct people to your event – they work with bikesignup, trisignup, etc, as well.

Race  > Race Page > Race URL

Blog: Custom Race URL

Bib Ranges
Set errors to trigger if bibs are being assigned that fall outside of the bib range for your event(s).

Go Race Day > Bibs > Bib Validation – General Options

Blogs:
Bib Validation
Bib Assignment – Multiple Ranges

Shared Coupon Report (Share email report with a specific email)
Share a specific Coupon Report with an outside party without sharing additional information. For example, a partner in a mutual promotion or a sponsor who wants to know who uses their code.

Financial > Pricing > Coupons > Shared Coupons

Blog: Shared Coupon ReportShared Coupon Report

Compressed Team Reports
Pivots an entire team and pivots into a single row – helpful for some types of timing software or specific team check-in options.

Participants > Groups/Teams > Group Reports

Blog: New Compressed Team Report for Triathlons

Automated Emails (Sponsor Offers)
We have a few automated emails for things like incomplete registrations & RaceJoy. Turn these on to cut down on manual notifications sent to runners. Our newest automated email is for Sponsor Offers, which includes the option to highlight your sponsors and the opportunity to create a digital bag of offers (promotions) from your sponsors alongside event information.

Email Marketing > Automated Emails -> Sponsors

Blogs:
Automated Emails
Sponsor Offers and Sponsor Promotion

Reserved Entries
Allow runners to register for an event that is (technically) full, without manual processing of payment and data import. You can customize the entries and set specific events, prices, and cutoff dates – this is a great way to handle deferrals, discounts for a specific group, or for a specific team.

Participants > Reserved Entries

Blog: Reserved Entries

Sponsor Reward Codes
Reward sponsors who have an in-store promotion with a very specific offer by using bulk codes to track conversions.

Race > Registration > Reward Codes

Blog: Sponsor Reward Codes & Gift Certificates

Custom Content Widgets
Add custom content from RunSignUp to your website by building a widget with the ability to edit a participant’s registration, etc.

Race > Race Page >Custom Content > Widget ID

Other Advanced Features to review that were not covered within the 2017 Symposium Presentation:

Repeat Participant Reports
See how many (and who) of your runners from previous years have registered again…and see who has not so you can target them directly.

Participants > Marketing Reports > Repeat Participants

Blog: Repeat Participants Report

Heat Map
See where your runners are located in a quick, visual view, and download zip codes for more analysis.

Participants > Marketing Reports > Heat Map > Download Zip Codes

Blog: Heatmaps for Races and Partners

Loyalty Program
Reward runners from previous years, volunteers, or any other specific group by offering early registration…matched directly on personal info, so there’s no password to be shared around.

Race > Registration > Loyalty Program

Blog: Loyalty Program for Priority Registrants

Quick Multi-Race Access/Editing
If you have multiple races, sometimes you want to switch between races on a single page. Perhaps you are adding coupon codes across multiple races and want to do that on all 4 of your races.

“My Other Races” button at the top of all Dashboard pages

Blog: View Races Options

Shared Reports
Share limited participant data with other users, securely.

Reports > Participants > View Participants > Customize a Report (Report Options) > Save Report (Report Options)  > Race > Secure Access/Info Sharing

Blog: Share Secure Reports

Giveaway Inventory
In addition to having the ability to track the inventory on your giveaways, we have a giveaway projection tool that will help you plan how many giveaways to order based on previous orders.

Race > Giveaways/Add-Ons > Giveaway Inventory

Blog: Giveaway Inventories

Google Analytics
View demographic information on the visitors to your site…and monitor the effectiveness of your marketing with analytic web data on your dashboard.

Promotion > Google Analytics

Blogs:
RunSignUp Google Analytics Part One
RunSignUp Google Analytics Part Two
RunSignUp Google Analytics Part Three

Custom Content Display, Menu, and Pages
Our race websites have a lot of flexibility: you can pick what items are on the main menu, which ones are sub-menu items, and the order that it all shows up.

Race > Race Page > Custom Content/Pages
Race > Race Page > Custom Content Display
Race > Race Page > Menu Order

Blog: Race Website Customize Content and Menu

Giveaway Reports
View your Giveaway Report by males and females.

Reports > Giveaways/Add-Ons > Giveaway Report

Blog: Male/Female Giveaway Reporting

Misc Settings
Looking for something that doesn’t seem to fit anywhere else on the dashboard? It’s probably in Misc Settings; for example, for events that are not actually races (like a Symposium!) you can customize the wording used throughout your site.

Race > Race Page > Misc Settings

Blog: Changing Race Enhancements

Welcome Jeff Kohart – New Developer

unnamedWe would like to welcome Jeff Kohart (about a month late) to RunSignUp. He was an intern with us last summer and has since graduated with a Computer Science degree from Gettysburg.

He is happy to be returning to work in Moorestown, NJ (the central office for RunSignUp) where he grew up.  While at Gettysburg he was heavily involved in campus radio, Ultimate Frisbee, and Alpha Phi Omega, a service fraternity.

Between last summer and the last month, he has made contributions to various parts of the site, including volunteer management and the Promotion Dashboard.

He ran cross-country at Moorestown High School under the stern tutelage of Bob Bickel and he still runs casually as a source of relaxation.  When he isn’t enjoying a good movie or book, he is looking for new music to rock out to, as well as trying to wow and amaze the other members of the RunSignUp team with obscure pop culture facts.