Male/Female Giveaway Reporting

As part of our Reporting 2.0, we have updated the Giveaway report to show the number of males and females ordering each type of Giveaway. Note you still need to list Women’s and Men’s shirts as separate items since some men will order women’s shirts and vice-versa.  Do NOT use this for automatically assuming that a female wants a women’s shirt.

Male/Female Giveaway Reporting

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Coming Soon: Race Director & Timer Video Content

We had a great time over the weekend, collaborating with Race Directors and Timers at our first User Conference/Race Director & Timer Symposium.  Everyone brought a huge wealth of knowledge and experience, and shared some really innovative and unique ideas.  This is just a little teaser of what you can expect to see.

We will be releasing all speaker presentations, as well as more in-depth looks at some of the success stories from attendees.  Stay tuned to the blog!

Critz Tybeevesperbob

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Export to Dropbox

DropboxWith the release of Reporting 2.0, we have added the ability to export a report to Dropbox. This makes it simple to share information, or make it available to any applications reading from Dropbox.

After getting your report the way you want it in terms of search terms and fields to display and order, you can export the report as a CSV file to Dropbox.

This is very simple as the video below demonstrates:

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Export to Google Sheets

Google SheetsWith the release of Reporting 2.0, we have added the capability to export directly to your Google Drive and bring up the report in Google Sheets.

You need a Google account for this to work. If you are signed in already, it will just pop up the report in a spreadsheet.  If you are not logged in, it will ask you to do so.

Here is a quick video to show you how simple it is.

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All Race Payments Report

Race Director PaymentsUnder your Profile, you can access a Race Payments report that shows all of the payments that have gone to any race that you have access to as a race director.

This report shows both Direct Payments and Manual Payments sorted by date. You can drill down into each specific payment to see details for that payment.

Here is an example.

Race Director Payments

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Reporting 2.0

ReportsConcurrent with the release of the new Race Director User Interface, we are introducing V 2.0 of our Participant Reporting capability. This includes a much easier to use layout as well as more power from saved reports, new export options and better on-page searching and sorting.

There are three key actions that you can do in Participant Reports:

  • Change Event / Search – Search for Participants within a specific year and event by any field.
  • Report Options – Modify your view – chose custom columns to show in your report like name and bib.
  • SearchExport Options – Print, open your document in Google Sheets, send to Dropbox and lots more.

The new search page has the most common fields showing, and can be expanded to all searchable fields. This also include picking the year and event, as well as a way to select an Order. Report OptionsNote that the display also allows instant ordering by any column – just click on the column.

Report Options
The blue drop-down menu at the top gives you access to common reporting options.

Customize View
The Customize View option allows you to pick which fields you want to show in your report.

Customize View


Save ReportThis allows you to pick from the most common fields, or to select from all fields available in the database. Simply click on the fields you want and then “Customize” and you will have your report!

Save Report
Of course, the next thing you will want to do is save your report so you can run it again and share it with other race directors on your team.

Saved ReportsView Saved Reports
You can save as many reports as you like. They save the search, ordering and column picking settings you have made and run with up to the second information.






Saved reports are shown in alphabetical order, so you can add an “A” in front of your most important report. Remember it is easy to modify the Saved Report by pulling it up and then modifying the search or column view.  When you save it, you can save it over your old report just by entering the same name again, or you can save it under a new name.Graphical Reports

Graphical Reports
You have access to all the same Graphical Reports that you have always had such as Giveaways, registration periods, gender and age groupings, registration rates and registrations by hour and day of week.

Export Options
We have expanded the number of output options in this new release as well. The old Export Optionsones are still there like Export the report you are viewing as a CSV for import into Excel, or downloading all columns, or looking at a daily registration summary. We also have support for the special needs of Hytek and WebScorer if you are a timer who uses those packages.

With the expansion of the number of Google Spreadsheet users, we have added the capability to output directly to your Google Drive in Sheets format and bring the data right up in a browser immediately.

Google Sheets

You can also output a PDF file for simple printing:

PDF File Output for Printing

Dropbox SaveAnd we also now have output support for Dropbox. This will simply place the file in your dropbox in a folder you select. The Dropbox API does not allow us to change the name, but you can do that once the file is in Dropbox.

Dropbox Folder


Bib Label SetupFinally, you can generate bib labels in either Avery 5160 or 5167 compatible format. You can design your own label with whatever text and data fields options you want. We will generate a PDF for you and you will be able to print directly onto the labels. Note: Make sure your printer is not set to “Shrink Page to Fit”, as the labels are very precise.

Bib Label PDF Output

Here is a brief Video Overview:

Let us know how you like the new Reporting capability!

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Availability Update

redundancyAs always, we report any availability issues in the spirit of transparency.

We did a database migration early this morning to better support International customers.  The migration took 3 minutes and 29 seconds to complete.  During this time, the site functioned fully with two caveats.  If someone was trying to check out at that time, the “running man” icon would have held on that page for potentially 2 minutes. Also, if someone was creating a new account, or on the first page of registration, they would have seen a delay. There was one user who had to start their registration over during that process.

Database migrations are a normal part of a system that continuously improves, like RunSignUp. We have worked hard to build our infrastructure to make these migrations while not stopping our service. This means we do not have to stop the whole service, except on rare occasions.

Also, yesterday we had a failing memcache server. Thanks to our redundancy there was no loss of service or transactions. Users during the middle of the day may have noticed our response time got worse by about 0.3 seconds. Our alerting system worked well and we were able to replace the failing component in the Cloud.  Again, with no loss of service.

Year to date, we have had a 2 minute partial issue and today’s 4 minute data migration. So depending on how you measure that is either 100% up time except for less than 5 users who had delays or had to click refresh on their browsers. If that is calculated as downtime, then it is 99.9982% uptime.

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